If you had trouble logging into Private Tabs this afternoon (May 30th), you're back in business and 100% unblocked!  This includes Chrome Engine and Classic Engine Browsers!

WHAT HAPPENED 
If you followed our earlier post today, we mentioned that the TM website is routing some folks to dead servers in its network, making it appear that they are misconfigured or a proxy. This causes sessions to lock and time out, which creates endless spinners, and our classic mode is not even loading because it can't do its login health check. 

How rude, so we fixed it for them since they were busy with Allegedly getting hacked and losing half a billion accounts.  

HOW WE FIXED IT 
If a website load balancer tries to route you to a dead server, that's not good, so if that ever happens, fear not. Private Tabs will take over and reroute your web requests to a suitable server so you don't experience any outage. Come on... it's crazy to have a website for a company that does not load, right? So, of course, we fixed it for you yet again, TM!  Because you would not want your website to not load for your customers, would you?  These people are sure lucky we're fixing all their constant timeouts and endless spinners. 

SERIOUSLY WE GOT YOUR BACK!
We're sorry we couldn't move faster. We did fix it in about 7 hours today for our customers! 

This is just another reason to tell your friends about Private Tabs. We are dedicated to making sure you all keep working and making money! We get it; we're a little more expensive than other "browsers." But hopefully, you'll appreciate that we are on top of things, ensuring you're not blocked. At the end of the day, there are no Private Tabs without you!  

Thank you all for your support!

The Private Tabs Team!
support@privatetabs.com 

PS:  Get ready for PrivateCards.net...  Paciolan, we're coming for ya and those crazy order cancelations you love to do! 

SIGN UP TODAY AND GET 50% OFF YOUR THE FIRST MONTH! 
https://registration.privatetabs.com/og-ticketbeast

Good Afternoon,

We are sending all Private Tabs customers a quick update to explain that some of you might be seeing this page (below) when visiting TicketMaster.com and why this is happening.

This is not Private Tabs - But there are tricks to avoid it today! 

USE CHROME ENGINE FOR NOW - UNDERSTANDING THIS ISSUE
Ticket Master is upgrading their network this week (Starting May 30th) and installing many new servers and hardware.  We believe this is part of TicketMaster's planned upgrade for the first two weeks of June.   When that error happens, it more than likely means that someone within a company's IT staff has mis-configured their internal load balancer, routing traffic to servers that are turned off.  So, every time you visit the website in question, it sends you to a server that is turned off. 

This has nothing to do with private tabs, as the issue relates to how their load balancer routes connections inside their network.   We suspect that within the next few hours, this will resolve itself as their internal teams discover it.

We can confirm this because we are able to see a significant number of their servers are now offline, and a new set of recently installed servers are now online.  So this appears as if they are doing general maintenance and swapping hardware but did not configure the load balancer to ignore the hardware that is offline.  

WHY THIS DOES NOT APPEAR TO BE HAPPENING WITH CHROME
Some of you might try to revert to Chrome and notice that it does not happen as much or not happen at all.  This is because load balancer prioritize Chrome over other browser types in many cases. This is also why we recommend you use the Chrome engine today vs the classic, as it can help avoid this issue.   The other reason that it may seem to happen more on multi-session browsers like Private Tabs or others is that these browsers often also have other anti-blocking features that will reset various threads or sessions; when that happens, it trips the load balancer to reset again.  So that means that it tends always to reset or recheck itself when using multi session browsers where a normal browser like Chrome does not do this (but it also blocks you then).  Fear not we are aware of this and are working on a plan to reduce this from happening.   

If you do see this happen after today please contact us as we fully expect this to stop happening by tomorrow morning. 

OUR ADVICE DURING THIS TIME
The first bit of advice is to use chrome mode, not classic. This is because most load balancer will prioritize chrome traffic over non-chrome traffic. This means that their is a higher chance of keeping your session active in chrome because they will always route to server that is "online" first, vs if you was not using chrome (firefox / classic / ext.) would get routed second.

So, taking this approach might help you ensure you don't get routed to a bad server. But even if you get a good server, the session will only last 15 minutes on average before their load balancer attempts to move you again. So, if you are in Chrome, just refresh until you get a good session, and then once you do, get your stuff done within 15 minutes.

The second tip we can give you is while loading a different profile, this will establish a different fingerprint session as well and force their load balancer to refresh and route you again.  So, by loading another profile, you can force the whole process to start over if, for some reason, you keep pushing refresh and they don't route you to a good server. That is because the routing is based on your fingerprint using a new fingerprint that will often force them to re-route you again, and then when that happens, there is a good chance your session can be established.   The key is you want your session to be established so it keeps you the good server and does not route you to the bad one.

WHAT NEXT
Please know that we are monitoring this and doing everything in our power to help you. More than likely, this will resolve itself within the next few hours once their engineers discover this problem and fix it. We will also be checking things on our side to see if there is anything we can do to manually route to good servers to avoid this from happening in the future. Also, be aware this is only happening with TicketMaster.com as they are in the middle of a huge upgrade to their system, so don't be surprised if random issues happen in the next week or two with TicketMaster because they are switching out their work as we send out this email.

Thank you for your continued support of Private Tabs!
The Customer Service Team
support@privatetabs.com 

Are you facing difficulties adding your domain to Private Tabs? This common issue can arise, especially for users integrating with platforms like Square. In this guide, we'll address the challenges you might encounter and provide step-by-step instructions on how to remove domains from Square to ensure seamless integration with Private Tabs.

Private Tabs offer enhanced privacy and security for browsing the web, but integrating them with certain platforms can sometimes lead to complications. Square, a widely-used e-commerce platform, utilizes Mailgun for email services. This integration can occasionally cause conflicts when configuring domains for Private Tabs.

Step-by-Step Guide to Removing Domains from Square:

1. Log in to Your Square Account:

Access your Square account using your login credentials. Once logged in, navigate to the dashboard where you manage your settings and configurations.

2. Locate Domain Settings:

In your Square dashboard, find the section dedicated to domain settings. This might be located under "Settings" or "Account Settings," depending on the version of Square you're using.

3. Identify Domains Associated with Mailgun:

Within the domain settings, you'll see a list of domains associated with your Square account. Look for the domain that you're trying to remove or troubleshoot. Take note of any domains linked with Mailgun, as these are the ones potentially causing conflicts with Private Tabs.

4. Remove the Domain:

Select the domain you wish to remove from your Square account. Look for an option to remove or disconnect the domain. Follow the on-screen prompts to complete the removal process.

5. Verify Removal:

After removing the domain, it's crucial to verify that the action was successful. Double-check your domain settings to ensure that the removed domain is no longer listed.

Troubleshooting Tips:

If you encounter any issues during the removal process or if the domain continues to cause problems with Private Tabs, consider the following troubleshooting tips:

• Clear Cache and Cookies: Browser cache and cookies can sometimes interfere with domain configurations. Clearing them might help resolve any lingering issues.
• Contact Support: If you're unable to remove the domain or if the problem persists, reach out to Square's support team for assistance. They can provide personalized guidance and troubleshooting steps.

Email forwarding is a handy tool in the arsenal of any email user. It allows you to effortlessly redirect emails from one account to another, streamlining your communication process. However, when it comes to Gmail email forwarding, particularly in handling two-factor authentication (2FA) codes sent via email, there are some nuances worth exploring. In this article, we'll check two common scenarios of Gmail forwarding and how they impact the handling of 2FA codes.

Scenario 1: Direct Forwarding from Individual Gmail Accounts to Private Tabs

In this setup, each Gmail account is configured to forward emails directly to a corresponding account profile in Private Tabs. This method ensures that emails are neatly organized within the smart toolbar of their respective account profiles in PT.

This approach is straightforward and efficient, especially for users who manage a manageable number of Gmail accounts. By setting up direct forwarding, users can easily keep track of their emails without the need for additional configurations.

Scenario 2: Consolidating Emails through a "Catch-All" Gmail Account

In this scenario, multiple email accounts forward their emails to a central "catch-all" Gmail account. Subsequently, the catch-all account is configured to forward these emails to PT. While this setup offers centralization benefits, it raises questions regarding how PT handles forwarded emails and 2FA codes.

1. Determining the PT Account Profile: PT determines the account profile to display the forwarded email based on the recipient address. Even when emails are forwarded from a catch-all account, PT matches them to the corresponding account profile based on the original recipient address.
2. Need for Corresponding Account Profiles: Yes, PT requires a corresponding account profile for each email account that forwards emails to the catch-all Gmail account. This ensures that forwarded emails are displayed within the appropriate account profiles in PT.

Handling 2FA Codes and Customized Forwarding

When it comes to handling 2FA codes and customized forwarding, Gmail provides robust options. Many users already have default forwarding setups, which may conflict with PT's requirements. To address this, users can create filters based on specific keywords to forward relevant emails accurately.

For instance, emails containing the keyword "authorization" can be forwarded to Ticket Master, while those with "verification" can be forwarded to AXS. By creating tailored filters, users can ensure that 2FA codes and other critical emails are forwarded to the appropriate destinations seamlessly.

Creating Custom Filters for Efficient Forwarding

To streamline the process of setting up customized forwarding, users can follow these steps:

1. Identify Keywords: Determine specific keywords associated with 2FA emails from different platforms (e.g., "authorization" for Ticket Master, "verification" for AXS).
2. Create Filters: Utilize Gmail's filter feature to create rules based on these keywords. For example, "Any email containing 'authorization' should be forwarded to Ticket Master."
3. Test and Refine: Experiment with different keywords and filter configurations to ensure accurate forwarding. Users can test the filters by sending test emails and verifying their routing in PT.

A. Get the Private Tabs Dropbox Email

1. Log in to Private Tabs Classic.

2. Click on the three dots in the upper right-hand corner.

3. Select "My Account"

4. In the left-hand menu, click on "Email Config Global" > "Gmail Forwarding"

5. In the right pane, you'll see the Private Tabs Dropbox email address in step number 3. Note this email address for use in the following steps.

B. Create the Gmail Filter

1. Log in to your Gmail account.

2. Click on the gear-like iconin the top right corner.

3. Select "See all settings"

4. Go to the "Filters and Blocked Addresses" tab.Click on "Create a new filter"

There are multiple ways to create a filter depending on what you want to forward to Private Tabs:

1. Filter by FROM email addresses.

2. Filter by SUBJECT LINE keywords.

3. Filter by EMAIL BODY keywords.

EXAMPLE 1: Creating a Gmail Filter to Forward Ticketmaster 2FA Emails to Private Tabs. Ticketmaster 2FA emails contain the word "authentication" in the subject line. To create the filter:

a. In the "Subject" field, enter "Authentication." Click "Create filter."

b. Check the box next to "Forward it to," and enter the Private Tabs Dropbox email address. Click "Create filter" to save your changes.

Note: You may be prompted to verify your Gmail account to proceed.

EXAMPLE 2: Creating a Gmail Filter to Forward AXS 2FA Emails to Private Tabs. AXS 2FA emails contain the word "verification" in the subject line. To create the filter:

a. In the "Subject" field, enter "Verification." Click "Create filter."

b. Check the box next to "Forward it to," and enter the Private Tabs Dropbox email address. Click "Create filter" to save your changes.

Note: You may be prompted to verify your Gmail account to proceed.

We wanted to let everyone know we're behind by a few days.
Our team always tries to take ownership when dropping the ball, and this past week, we had a huge uptick in new customers who needed accounts imported, and we needed to catch up. It usually only takes a day to import all your accounts, but in many cases, we are going on several days now because of a large uptick in sign-ups last week.  Rest assured, we are almost done importing new accounts; if your new setup is delayed because of this, please forgive us and know we appreciate your business.  The issue we are having is many new customers have signed up teams of 5 or more, which have to be manually set up as they are discounted.  This manual process slows us down by several days; this is what's going on with new sign-ups and why it's taking us a bit longer than normal to import your accounts.  

We plan to be 100% caught up with everyone TODAY!
Thank you again for your patience; Private Tabs has been killing the Qs and gaining raving fans who have helped us create a great product.  As we scale up, do not worry. We plan to keep our customer service growing just as fast as the features of our software!!

We Believe Customer Service is Just as Important As The Software! 
Our team wanted to make sure current customers didn't worry that their level of support would drop with the increase in demand. Instead, we are scaling up and plan to provide even more customer service features in the future, such as weekly live webinars, one-on-one personal training, more customer service folks, and more technical training for our entire staff. If you want to give us a call, hit us up at 414-326-4100.

How Sign Up
Please visit us at : https://www.privatetabs.com
Ready to sign up: https://registration.privatetabs.com/

We Are Out of Stock of Phones, Gmails...  Restocking Soon..  
We also are 100% sold out of all phone numbers as well and will be restocking in the few weeks. Got questions just give us a call Monday to Friday 9AM to 4PM at 414-326-4100

Don't Forget To Follow Us On YouTube!
http://YouTube.com/@PrivateTabs

Thank you again for your support!

If you have not signed up yet now is a great time to do it!

Do You Love Sneakers and Want Access To Secret Drops 
Check out our free mobile app SBXX; you can get crazy backdoor sneaker deals, bulk buys, and deeply discounted Amazon goods before the general public knows.

Just install our mobile app SBXX for the latest kicks.
https://www.theshoeboxxclub.com

Are you experiencing issues with accessing international websites just like the below website?

For anyone wishing to purchase tickets on the Euro website or any site outside the US, we recommend CUSTOM PROXIES.

Our proxies are only tested and confirmed to work within the US. If you’re doing international buys, you’ll want to use a custom proxy supporting external sites. You can load a custom proxy by going into the proxy setting. Below are the steps.

1. Click on the 3 dots on the upper right

2. Choose My Account

3. On the left-hand panel menu, click on Setup Your Proxy Networks

4. Under the CUSTOM PROXY SERVERS (RECOMMENDED) section, check the "USE PROXY SERVER LIST" box.

5. You can import your custom proxies by clicking the Import Proxy List button.

We are considering trying to support international websites with our proxies but at the moment we only support US-based sites. The reason this site does not work is because it’s an international site. If you use international proxies, you will be able to get this site to work.

We have tested this with all competitor browsers as well and confirmed that this is NOT a browser issue but rather a proxy issue as all browsers including all competitor browsers have the exact same issue as well when viewing international sites such as the above using non-international proxies.   

This should be a fairly simple fix by using international proxies as this will resolve any blocking in international sites.

If you have a Mac, when you first install Private Tabs, you will get a prompt like this, which will appear as not opening; this is normal.  If you have a MAC, you'll need to do the following.

PART 1 
- Push "Show in Finder" 

- Locate Private Tabs Launcher  in the "Apps" folder 

-  Right Click or Hold the "CMD" key down and click the icon Private Tabs. 

-  Private Tabs will bring up this box and this time it will say a "Open" above the box. 

-  Click "Open Anyway" and Private Tabs will automatically open. 

- Close Everything Down and re open again

Now Private Tabs should open without any warnings. 

PART 2 

To change which apps can open on your Mac or adjust your security settings:

• Click the Apple menu, then select "System Preferences".
• Choose "Security & Privacy" in the System Preferences window.
• In the Security & Privacy settings, navigate to the "General" tab.
• To make changes to your security settings, click the lock icon and enter your administrator password when prompted.

That's it!

Following these steps should resolve the issue, allowing you to open Private Tabs app without encountering security warnings.

For the full article on apples website simply view here. https://support.apple.com/en-us/102445#:~:text=Open%20System%20Settings.,anyway%2C%20you%20can%20click%20Open.

NOTE: This issue is a combination of account / fingerprint / proxy-based, so this may only work for some users.  If this does not work for you just know we are pushing an update soon that will fix it. 

BEFORE YOU DO THIS CONFIRM..

• Confirm you are using the latest version of PT and there is no yellow update buttons
• You do not have AntiVirus or AntiSpyware running 
• You do not have a VPN running on your local network 
• You do not have  a proxy server running on your local network 
• You do not have any additional extensions installed in Chrome mode 

IMPORTANT - ONLY RUN PRIVATE TABS IF POSSIBLE   

• If you run other browsers besides Private Tabs do not run them at the same time while you're having this block as they will generate network traffic that can cause you to get flagged and then create these spinner effects.  We are going to be addressing this in the future but for now make sure you keep them closed if you're having problems. 

NEXT STEP IF THIS DOES NOT WORK
If this does not work please email support@privatetabs.com and take a screen shot of your setup. Do a FULL SCREEN, making sure you get the browser, all tabs, the exact date/time (your system clock) and tell us your time zone.

We are are aware of what is causing this issue but it will take us a few days to fix, we believe this will be a temp solution for you tho until we can push out more elegant solution.

ISSUE TWO -  404 PAGE OR PAGE TIME OUT (NOT ALL TABS LOAD)
There is new block happening that we will be fixing as well in our upcoming release for those that experience problems where the tab does not load 100%. This often will happen if you open 30+ tabs. We are aware of this issue and have a solution / fix scheduled for it, we will be pushing this out next few days so look for an update!

NEWLY RELEASED FEATURES 

• You can now forward all SMS phone numbers to a email via settings
• We now offer phones for as low as $10 a line (Inventory is Limited) 
• New SIMBOX support (available in $499 plans or higher)

UPCOMING FEATURES - LOOK FOR IN THE NEXT FEW DAYS 

• Adding Ticket Master button shortcut next to Gmail
• Phone number under the email in the toolbar on chrome 
• Automatic error handling for pages that do not load in Chrome Mode
• Automatic block detection and unblocking  for "Press and Hold" error
• Automatic block detection and unblocking for "Q Spins Forever" 
• Automatic block detection and unblocking for select European Sites 
• New Ticket Flipping Extension Update
• Secondary User For Cheaper Plan Types (Call For Early Access) 

THIS WEEKS UPDATES INCLUDES:

1. Hotkeys and Legend: Introducing hotkeys for easier navigation.

MAC:

• Ctrl + Tab or Option + Tab: Toggle between tabs in Classic Mode.

Windows:

• Ctrl + PageUp or Ctrl + PageDown: Toggle between tabs in Classic Mode.
• Ctrl + Tab: Change Tab
• Ctrl + R: Reload Tab
• Ctrl + W: Close Tab
• Ctrl + L: Focus URL Bar
• Ctrl + P: Save Website To PDF
• Ctrl + F: Search Text In Page

2. 2FA Support: Gmail, Outlook, iMail, Hotmail, Yahoo mail, and custom domains via forwarding or DNS.

In the past, Private Tabs only supported 2FA to appear on the smart toolbar for Gmail email addresses. With this update, it will now support 2FA from other public email domains and can now support 2FA from custom domains via forwarding or adding DNS records.

3. Right-click: Launching the link using the same account or multiple accounts.

When right-clicking on a link, you now have the option to open the link on multiple tabs using the same account or open the link on multiple tabs using different accounts. You can even select the account/s you want to launch the link with and specify how many accounts you want to open the link with.

4. Shows on sale - Right-click copy and paste without authentication:

We fixed a bug where if you're logged into the Shows on Sale dashboard and try to copy the link and paste it into another session, it wouldn't work because it would force you to log in to Shows on Sale again.

5. Multiple monitor support for Flare dashboard:

We've added multiple monitor support for different dashboards, including the Flare system for Ticket Flipping, allowing you to break apart these controller dashboards into a separate window if you have multiple monitors or keep them on the same monitor.

6. Shortcut buttons for launching Gmail, Hotmail, Yahoo, Outlook, or email:

We now have shortcut buttons for launching emails that dynamically change based on what you have set up. If you create a Gmail account or a Hotmail account, the button will change to Gmail or Hotmail, making it easier to log in and stay logged in to that email session.

7. Tab Controller - refresh certain domains, shows, or venues:

The Tab controller has been updated. You can now refresh certain domains, shows, or venues. If you have multiple tabs open and need to refresh tabs associated with specific shows, this feature allows you to do so easily.

8. Pausing & muting music on AXS queues:

We've added the ability to pause and mute music on AXS queues.

9. New Error Detection for "Holding Down Button":

Private Tabs now detects and automatically bypasses prompts like "Hold this button down" and other nag screen prompts like "Do you want to accept cookies" or "Are you still there?", ensuring smoother operation.

10. Bug Fixes and Line Position Support for AXS and Ticketmaster queues:

We've fixed various bugs and added support for line positions in AXS and Ticketmaster queues.

CHROME MODE - REVAMP - Supports 150+ Tabs with hotkeys

The Chrome Mode Revamp is a game-changer for users managing more than 20 tabs. Previously, we recommended the Classic version because of these built-in extra features that are not available in the Chrome version, but performance would slow after 20 tabs. However, with the Chrome version, you can now open over a hundred tabs with improved memory management. This means smoother performance, even with intensive tasks like running AXS queues. With the revamp, Chrome now supports the below essential features.

• Supports 150+ Tabs with hotkeys. Thanks to improved memory management, you can now open over a hundred tabs or even 200 tabs with the Chrome version if you have a fast PC.
• Same 2FA support as the Classic version.
• Smart Toolbar
• Account Manager
• Autofill
• 2FA Support
• Multiple Tab Launcher
• Tagging support
• Tab color coding & grouping

We recently discovered a bug that caused performance issues when opening multiple tabs in Classic Mode with the tab monitor enabled. This bug affected users who attempted to open more than 15 tabs, resulting in degraded performance. This update now includes a fix for this problem and several requested features, including HotKeys, Sound Muting, the ability to Open the Same User Account, and many others based on YOUR feedback!

THIS WEEKS UPDATES INCLUDES: 

1. Performance Fix: Resolved the issue causing performance problems when opening more than 15 tabs in Classic Mode with preview thumbnails enabled.
2. Enhanced Tab Monitoring: Added venue, showtime, and account information to the preview box in the tab monitor, supporting ticket providers such as Ticketmaster, ASX, Etix, Live Nation, and Vivid Seats.
3. Improved Navigation: Introduced hotkeys (Ctrl + Tab or Option + Tab on Mac) for toggling between tabs in Classic Mode.
4. Tab Muting Feature: Enabled the ability to mute tabs to prevent disruptive autoplay videos and performance issues.
5. Interface Enhancements: Shrank horizontal tab bars in Classic Mode to facilitate easy tab navigation without relying on the tab monitor.
6. User Control Options: Enabled the option to choose between double-click and single-click tab closure to prevent accidental tab closures.
7. Expanded Right-Click Support: Added support for right-clicking to open the same account, different accounts, multiple accounts, or the tab launcher.
8. Focus Improvement: Ensured that focus remains on the list page instead of shifting to a new window, eliminating the need for constant toggling.

HOW TO TURN THE TAB PREVIEW BACK ON
By default this is now turned off because we noticed that if you open more than 20 tabs it slows down your machine.   However if you typically run under 20 tabs at once you can turn it back on by going into the settings (3 dots) , my account , scroll to bottom and you will see the checkbox there.  Just uncheck it and turn it back on. 

NEXT WEEKS SCHEDULED UPDATES BASED ON CUSTOMER FEEDBACK! 

• Account Bulk Import Tool: This will allow you to import all your existing accounts vs creating new accounts using our account creator tool. 
• Color-coded Tabs w/Tab Grouping: allow you to quickly group and sort tabs by color.
  
  

HOW TO UPGRADE TO THE LATEST VERSION 
You MUST upgrade to the latest version or Private Tabs may not work correctly! 

• Private Tabs Launcher Update: Users can update their Private Tabs Launcher by clicking the yellow button under the credentials option.

• Private Tabs Classic Version Update: For the Classic Version, users can click the live update button on the upper right portion of their toolbar within the Private Tabs application.

It is essential for users to update their Private Tabs to ensure optimal performance and take advantage of the latest enhancements.

STAY UPDATED AND SUGGEST A FEATURE REQUEST 

To stay updated on the latest feature releases and developments, users are encouraged to visit tips.privatetabs.com and subscribe to updates. By subscribing, users will receive timely notifications and access to the newest features and enhancements.