Bugs

Inventory Log Summary - fixed an issue where destroyed product value was being accounted for in returns calculations.

Purchase Orders - fixed an issue where imports containing ‘$’ in Price Per Unit column would fail.

Parked Sales (Tablet POS) - fixed an issue where Parked sales disappear on re-park and or persist post completion.

Product Details - fixed an issue where the edit purchase price modal would not close.

Tablet POS - fixed an issue where ‘Show in stock’ filter resets after every sale.

SMS Outreach - fixed an issue where editing customer information does not update in the Outreach list.

Loyalty (dashboard) - fixed an issue where default loyalty tier overrides selected loyalty tier on customer creation.

Inventory Logs - fixed an issue where offset pagination was not working.

Net Sales

The sale of a gift card is now recorded separately from your product sales. Your gross and net sales will exclude gift card sales. Gift card sales, gift card refunds, and gift card discounts are treated as liabilities instead of normal sales.

The amount paid for the gift card is included in the Payments report under the payment method that the customer used, such as card or cash.

Gift card redemptions are included in Gross and Net Sales. The full value of the item is claimed as sales. For example, a $20 t-shirt with $5 of that purchase paid for by a gift card will show up as $20 in sales. The amount paid by or refunded to a gift card is included in the Payments report as a gift card entry.

Features

Undelete Customer from POS

When trying to add a new customer from POS, and enter their email, system will now show you an error “A customer with this email already exists”. An option to Undelete that customer will appear and, when clicked, it brings customer back to Active Customers.

Reset User Password

The dashboard employee page now allows store administrators to resend the “reset password” email to employees.

Rename Vendors to Brands & Vendors

The “vendors” field is currently used in a wide variety of ways among Greenline customers. As a result, we’ve made some naming changes to clarify the use cases.

• Dashboard “Vendors” page renamed to “Brands & Vendors”
• Product/inventory fields updated accordingly
• Report fields updated accordingly
• POS filters updated accordingly

Bugs

Android POS - Fixed and issue where update 2.0.7 v60 app was crashing on login.

POS Shift Receipt  modal - Fixed an issue where the modal was not including some payment types.

Dashboard Analytic Reports - Fixed an issue where loyalty discount were counted for as a manually entered discount.

Headset integration - Fixed an issue where inventory updates were not being sent to Headset on purchase orders.

⚠️ Note on POS performance issues

Apple and Google has approved our performance fix on their respective app stores. We suggest all customers update their apps at their earliest convenience.

Apple App Store (your app will update automatically, but updating manually will be faster)

Google Play Store (if you experience issues, please try re-installing the app)

Features

SMS outreach open beta

We are excited to announce the release of our open beta for SMS outreach! Retailers will be able to send SMS messages to send general communications or promos to their customers to increase retention and order sizes.

If you are interested in being part of this beta run, please fill out this form and our team will get in touch with you.

Next week: Brand/vendor renaming

We’re renaming “vendors” to “brands and vendors” to better align with how retailers use Greenline. Products will use “brands” whereas purchase orders will use “vendors”. Report columns will be updated accordingly. There will be no other functional changes.

Bugs

Parked sales - Fixed and issue where customer name was not appearing in external parked sales.

Refunds (POS) - Fixed an issue where refunds could not be completed for values less than $0.05.

Product details - Fixed and issue where fetching products failed when cannabis volume value contained a decimal.

Product page - Fixed an issue where you could not zoom on product image.

Customer details (Android POS) - Fixed an issue where the take a photo modal button text was missing.

Cart discounts (POS) - Fixed an issue where cart discounts did not exclude subcategories  properly.

Offline payments (POS) - Fixed an issue where the offline payment modal:

• iPad: displayed no text/icon
• Android: was misaligned

Locations - Fixed an issue where deleting a location that users have permissions to causes user to be prompted to select company when logging in.

Employees - Fixed an issue where deleted locations still displayed on employee list.

Products - Fixed an issue, to better guide users, while adding products error now reads: “Name must have at least 1 character”.

We've identified an issue with our latest tablet POS update that has slowed down performance for Greenline users. Our engineering team has identified a fix and will be working on release this week, based on Android/iOS app approval times.

EDIT 1: Apple is currently reviewing our expedited app submission. We will release the fix as soon as it's ready.

EDIT 2: The performance update has been released. Please go to your app store to update your apps.

Features

Real-time updates for parked sales

Parked sales information on your POS (new orders, status updates, etc.) now updates in real-time! This will keep your POS devices much more in sync (previously updated every 30 seconds) and speed up operations at high-volume retail locations.

Bugs

Parked sales (WebPOS) - Fixed an issue where paid/unpaid label truncated on online orders from Jane.

Transfers - Fixed an issue when transferring product between locations, the destination location can't also be the source location.

Products - Fixed an issue where warnings were not showing on products page (i.e. - duplicate SKUs, missing tax group, etc.)

Features

Start of Shift Float Calculator - We have made it easier for you and your team to start their shift! We have added the End of Shift Calculator to the Start of Shift!

When starting a shift simply select Calculator, next to Start Float field. This will bring up the cash denominator counter, enter your counts to see your Start of Shift Float total. When confident in your count, select Continue.

Bugs

Advanced Payment Type Report - On August 29th the Advanced Payment Type report was restored.

Products - Fixed an issue where merging a product into variant under a new parent product, the  track inventory field was not saved correctly.

Dashboard - Sales - Fixed an issue where the barcode icon indicating the products were scanned, while the order was assembled or sent/sold, was not displaying.

Dashboard - Employee Sales Report - Fixed an issue where the barcode usage rate was not being tracked.

POS - Fixed an issue where when changing quantity of cart item, the discount wasn’t calculating correctly.

POS - Fixed an issue where removing a product from the cart does not remove the cart discount.

POS - Fixed an issue where online order status change not showing up on web POS

Bugs

POS Shifts - fixed an issue where the page drop down was not working.

Product Details - fixed an issue where the unit of measure is cut off when products with mg/unit selected in Cannabinoid section.

Product Edit History - fixed an issue where Product edit history was not updated by bulk product price updates.

An unreported Dutchie outage on August 1st, 2022 may have affected some parked sales for Greenline customers. Customers who had requested help were incorrectly informed by Dutchie that it was an error with Greenline. Dutchie has resolved their outage. For help resolving any discrepancies, please contact support@getgreenline.co.

Features

POS Shifts Report - Through the addition of filters we have improved the POS Shifts Report usability.

Bugs

• Dashboard/WebPOS login page - Fixed an issue where 2/3 help links were not working.
• Integrations - Fixed an issue where some payment processing integrations were not being displayed.
• Purchase orders - Fixed an issue where Purchase Order import was stripping the spaces on SKUs.