Features

Loyalty

We’re excited to inform you of the latest loyalty-related feature release! When cancelling a sales order, loyalty is returned to the customer loyalty balance.

Bugs

Tablet POS -  Fixed an issue where the gift card check balance button was overlapped by the value input field.

Dashboard Inventory on hand report - Fixed an issue where the inventory on hand report was not including all transactions.

Tablet POS -  Fixed an issue when the parked sales modal opened the app would crash.

Tablet POS - Fixed an issue where the category cards were not consistently the same size.

Features

Manitoba compliance reporting updates

The Liquor Gaming and Cannabis Authority reporting requirement under your current license will be changing from monthly to quarterly as of April 1, 2023.

The quarterly reporting schedule will be:

• April to June – due July 8th
• July to September – due October 8th
• October to December – due January 8th
• January to March – due April 8th

Reports are due on the 8th of the reporting month or the next business day if the 8th falls on a weekend.

Upcoming

Loyalty as a payment type

On Thursday of this week, how loyalty is applied to POS carts will be changed from discounts to a payment type. Applying loyalty should no longer reduce taxes the customer needs to pay. Budtenders should be made aware of this change, and managers will need to know that loyalty redemption metrics will be found in the “payment type” reports instead of “discount” reports.

Bugs

Web POS - Fixed an issue where the ‘Add customer’ button was not working on the find customer modal.

SMS outreach - Fixed an issue where when sending messages user would get ‘rate exceeded’.

POS - Fixed an issue where the screen would freeze when the parked sale modal is open and the employee's screen is switched by the sale settings.

Feature

Feature Requests

With this new feature, users will be able to directly suggest new features and improvements. The tool is designed to make it easy for users to submit feature requests, as well as for product managers and developers to manage and prioritize those requests.

Bugs

Product Details - Fixed an issue where new products could not be saved without cannabinoid profiles or cannabinoid profiles with a value of 0.

Gift Cards - Fixed an issue to better guide POS users of products that can be sold and not sold after a connection is lost. Products not available for sale will have a badge, ‘Unavailable offline’.

Leafly - Fixed an issue when product is activated, it grabs the base retail price instead of the location specific price.

Tablet POS - Fixed an issue where ‘Add Payment’ option was not visible during refund

We have enhanced your product management experience! You can now add cannabinoid values, terpenes, and package dates to your products by lots or locations in your Greenline system to help arm your sales staff with deeper product knowledge to inform your customers. You will also notice a larger list of cannabinoids available to you.

How does it work?

The new features can be found under the “Cannabinoids” section of any Edit Product pages. You will see 3 new input fields: package date, cannabinoids, and terpenes. You will continue to be able to assign different values for each of your locations, and they will sync with your online menus.

These cannabinoids and terpenes can also be seen on the POS.

If you are lot-tracking, these values will now be assigned on a per-lot basis. This is a change from the previous per-location method, so you can contact our support team if you are experiencing challenges.

In the roadmap

This feature is not yet available from the purchase orders page. We are aware that this would be an extremely convenient location to input cannabinoid and package date information, so it is something we are looking to add sometime in 2023.

More readings

Learn more about the feature in our support article here.

Feature

POS Search - Cannabis Weight

To increase budtender efficiency we have added quick search options to our cannabis weight filter. You can select from a variety of preset weights.

Bugs

Purchase order import - Fixed an issue where importing purchase orders did not sum the quantities properly when there are duplicate SKUs.

SMS outreach - Fixed an issue where automatic monthly quota replenishment did not replenish correctly.

WebPOS - Fixed an issue where an additional item was added to cart when selecting a bundle and viewing the product details.

Dashboard reports - Fixed an issue where reports were not displaying data properly.

Product management - Fixed an issue where undeleting a variant sets all other variants to active.

Tablet and WebPOS cart discounts - Fixed an issue where discount is applied to excluded products.

Products - Fixed an issue where an error would occur when selecting inventory on the product details page when the product has never had inventory.

Bugs

Tablet POS - Fixed an issue where the ‘Logout’ button was not working.

Tablet POS - Fixed an issue where a blank screen and error occurred when starting shift and logging out of device.

Discounts - Fixed an issue where automatic discounts were being applied to all products.

We’ve identified an issue where parked sales and inventory were experiencing a delay in real time updates.

February 4 - 5:41am PST: The engineering team was notified that Greenline parked sales and inventory were experiencing a delay in real time updates.

February 4 - 8:13am PST: The issue has been resolved. No data was lost and our team is continuing to monitor.

Greenline is excited to announce new upcoming discounting functionality, bundled discounts!

We’ve repurposed how product cart discounts work. Now, users will see a new discount type “bundles” when creating a new discount. In additions, users will notice that the option of selecting specific products have been removed from overall cart discounts.

Creating a bundle is simple: select a set of products that you’d like to discount, then set the $ of % discount. The discount will be applied proportionately based on the price of each of the bundle items. Note that for this release, having multiple units of the same product in a bundle will not be supported.

How to use on the POS

There will be a new automatic POS category called “Bundled discounts”. Budtenders no longer need to memorize what items are in each bundle - they can simply tap into the “Bundled discounts” category, select the appropriate bundle, and see all the relevant products automatically added to the cart. This minimizes human error and greatly reduces the time budtenders may spend looking up individual products.

Bundled discounts are currently scheduled to release on Wednesday February 1st. Any existing product cart discounts you have will be automatically converted to a bundled discount. Once released, we encourage retailers to take their time to review discount setups and take advantage of the new functionality.

FAQ

• If you do not see Bundles on Tablet POS
  • clients may need to close and re open app.
  • Bundle needs to exist with inventory. If one item has no inventory the Bundle will not be available.
• We do not recommended adding multiple bundles to a cart if parking and un-parking orders.

Features

SMS outreach

We’re excited to release our SMS outreach feature, a simple feature designed to help stores reach back out to their customers and encourage visits. Read more on our blog post here. If you’re interested, please sign up here.

Active/inactive variant support

Previously, Greenline parent/variant products could only be made  active/inactive together all at once. We’ve now released updates that allow individual variants to be made active or inactive through the “…” menus. A green/gray indicator on the left-hand side of each variant indicates their status.

Branding updates

You may have noticed some color changes in our system! As part of the BLAZE acquisition, you may notice some color and theme changes throughout the system to be aligned with our new branding.

Bugs

Printer/scanner connectivity improvements - Our POS team has been working hard on improving general connectivity on both our iOS and Android POS systems especially as it relates to barcode scanners connecting to the system via printers. Based on customer reports, we believe that we’ve made meaningful improvements - retailers should see a greatly reduced frequency in the printing signals and the scanning signals interfering with each other on the POS. As usual, we will continue to monitor our systems and make continuous improvements over time. Thank you for your patience.

Android POS - Fixed an issue where information was being displayed out of alignment.

Android POS - Fixed an issue where scanner connection failed due to ‘errorCode: 0’.

WebPOS - Fixed an issue where the cart discount modal displayed, ‘Show more/less’, for descriptions and nothing would happen.

We’ve identified an issue where Greenline Summary Reports are not loading as expected. Advanced reports are not affected.

January 16 - 10:00am PST: The engineering team was notified that Greenline Summary reports are not loading as expected for some users.

January 16 - 10:15am PST: The engineering team has started an active investigation into the issue.

January 16 - 1:15pm PST: The reporting issue has been resolved. Our team is continuing to monitor.