New report to identify tenants in arrears.
Click Arrears Report from the tenancy main screen. Report will show how much is owning and how long they have been in arrears.
Tenancy Arrears Report
New report to identify tenants in arrears.
Click Arrears Report from the tenancy main screen. Report will show how much is owning and how long they have been in arrears.
You can now process mid-month disbursements and payments to owners.
First activate mid-month payments in the owners account.
Then in Finance > Reconciliation you will see two options in arrange payout.
You can now increase or decrease your rates by a percentage or dollar amount.
Using bulk update or yearly view, you will now have the option to update the existing rate by a % or $.
Bulk Update
Yearly View
Resly is proud to announce our first industry partnership with marketing and revenue management specialists, Switch Hotel Solutions.
SHS offers a one stop solution for hotels, motels and resorts. They provide intelligent and unique strategies to their clients and are specialists in the management rights industry. SHS understand that all of their clients are different, so why should your strategy be cookie cutter?
Switch Hotel Solutions have a solid background in strata and online travel agencies which puts them in a position to understand what is needed to make your business thrive.
Chris at Switch Hotel Solutions will implement revenue management tools and strategies normally reserved for the big chain properties, making them more accessible for his independent properties.
As you know, I am always out to get Resly users access to the best tools and resources for less, so all Resly users receive 50% discount on Switch Hotel Solutions' offering for the first two months. Email Chris above.
We have pushed a few new features which allows for certain rules and overrides when generating a service clean task.
Min Length. If you clean every 4 nights but only for bookings over 7 nights, you can set the Min Length to 7 and it will exclude 4, 5 & 6 night bookings.
Exclude Check In Day If you clean every 4 nights and a booking is 8 nights, it will only include one service clean because the first night is not counted.
Rate Plan Override. If you have a rate plan that doesn't require a service clean (owner stay, carpark, marina berth etc) you can add an override which will tell Resly not to generate a service clean.
Housekeeping Tasks. Resly will now look at rate plan first, if there are any overrides active, it will use the settings in the rate plan. Otherwise, it will use the property settings in Settings - General - Housekeeping.
It is probably best to email support@resly.com.au and get us to help with the set up.
You can now add notes to your receipts, payments and bank feed transactions.
Cashbook receipts and payments
Click into the receipt or payment - click Add Notes, then save.
For Bank Feed notes, hover over the transaction, click on Add Notes, then Save
Our integration with PayAdvantage is now open to all properties. This new integration gives each user the ability to perform a fraud check, charge the guests card and issue a receipt all with a few clicks.
You can chose to share a list of departed reservations that are yet to be paid and disbursed to the owners.
New 'Rooms' tab in owners account. Finance > Accounts
Will display an occupancy grid of when the room is available or not. Also displays departed reservations that are yet to be paid.
[UPDATE] We appreciate your feedback and patience. There are some issues with the pre-arrival check tasks and notes display; they are now fixed. Please simply refresh the page to receive this update.
Please ensure you are using the latest version of Resly. Click on your property name (top right) and check the version is 1.8.0. It's a big update so apologies for the long post.
Housekeeping Updates
1. Introduction of 'Ready' room status. You can change the room status from any area by clicking on the current room status. A 'Ready' room is a room that is cleaned and has had its pre arrival check completed.
2. Housekeeping Report now displays more details including both the departing and arriving guest. Bedding configuration, departure and arrival times, number of guests and now the rate plan so you can easily identify a lock-off or dual key rooms.
3. Easily edit housekeeping tasks from the report or on the dashboard.
4. Pre-arrival tasks can now be assigned to staff. If marked done, the room status will be updated to 'Ready'.
Reverse Actions
1. You can now reverse checking in or out a guest.
Integrated Payment Collection
1. You can now activate our virtual payment terminal thanks to our partnership with PayAdvantage. With the click of a button Resly will perform a fraud check, process the credit card payment, issue a trust receipt and deposit the funds into your bank account (over night). To get started with a free merchant account, please sign up using this link. There are no monthly account fees, just a negotiated merchant fee. More details to come.
Rebranding on some channels
1. Expedia your channel manager and PMS are now both tagged as Resly.
2. Agoda now refers to your channel manager as Resly Channel Manager
Content
1. Improved content functionality. Images and descriptions can now be loaded into Resly and will populate the booking engine. This is a stage 1 push, still building this feature out.
Integrations
1. Guest black list. New integration with Accomms Least Wanted provides live 2-way integration with a large database of rouge guests. Receive alerts from properties near by about problem guests, report guests to the database and search the database from within Resly. Resly clients can get 6 weeks free here.
As always feedback is appreciated and welcomed. Please remember to include your name or property with any comments so we know who to contact.
