Online Check-in Improvement

Online check-in has been improved to validate and collect your guests direct contact details. 

New rule: If the mobile number is missing the guest will be prompted to enter it. 

New rule: If the email is a channels alias address (@guest.booking.com) the system will recognise this and prompt the guest to enter their actual email address. 


Group Bookings Tag

Resly will now identify group bookings if they have the same Agent Reference. You can edit the Agent Reference for direct bookings by clicking on the agent (highlighted below), you can also enter this when creating the booking. 



How to Quote in Resly

We have pushed an update which now allows properties to provide quotes (This is the first release). Adding a quote will temporally hold the room for a period and auto cancel if the quote is not converted into a booking. 

You should see a new 'Add Quote' button at the bottom of the Add Reservation tab. 

You have the option to hold the quote for 24 hours, 3,5 or 7 days. If the quote is not confirmed at the end of the chosen period the quote will expire and the room released back for sale. 

You can view all your active quotes in Reservations > Reservations List > Active Quotes.


Task update

When adding a task to a reservation, you can quickly select the check in or check out date as the due date for the task.


New Merge Fields

{{ROOMNOTES}}  - will populate notes from the booking, special requests etc. 

{{ROOMCARPARK}} - will pull carpark info from the room set up. 

Integration Improvement - MailChimp

The MailChimp integration has been improved to allow automatic contact syncing. 

Go to Settings > Integration > Automation. Frequency should be everyday. It will send everyone that is checking out for the day. It will also respect guest/emails that are on the 'do not send' list.


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