We’re excited to announce our new preferred partner, Leisurecom! 

Leisurecom Group is an innovative marketer of worldwide travel experience, who pride themselves on bringing innovative solutions and a unique product offering to the travel market.

Who is Leisurecom? They are a retail call centre & Online Travel Agency (OTA) curating travel and holiday experiences across Australia (& the world!) They also have a travel & lifestyle paid membership club which is a platform to distribute great fenced offerings. 

Our preferred partnership agreement with Leisurecom gives Resly properties access to the latest API integration, providing a fast and stable connection. There will also be opportunities to join exclusive and tactical campaigns moving forward. 

Properties can connect and map Leisurecom from within Resly in a matter of minutes. View the mapping help sheet here. You will need your Leisurecom hotel code in order to map. 

If you are new to Leisurecom, please reach out to Product Manager Michelle Wyer (michelle.wyer@leisure.com.au) who can assist with your sign up. 

As always, our fabulous support team is on hand to assist with mapping Leisurecom, you can contact them via email - support@resly.com.au. 

We have noticed some channel outages which look to be due to a DNS failure. The issue has been identified and we are told a fix has been deployed. 

This outage impacts the following functions: 

• Inventory and Rate updates from Resly are failing/not processing at the channels end. 
• Bookings are being impacted as there is a delay in delivering them into Resly.  

Note: If you receive a booking confirmation from a channel via email and it is not in Resly, please enter the booking manually into Resly. 

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We were notified of some VRBO request bookings not being auto cancelled when the booking request is not confirmed. We have introduced some enhancements which are now live.

When a VRBO request booking is received and not confirmed, Resly will automatically cancel the booking after 24 hours and will pass the details on to VRBO. 

We're excited to announce our newest integration partner, Guest Check by Good to Book! Guest Check is guest intelligence software for Short Term Accommodation Providers.

Designed to identify problematic, disrespectful guests, causing disruption, destruction and harm to other guests and staff — GTB refers to them as Rogue Guests. 

Completely integrated with Resly, Guest Check helps Good to Book Members identify vulnerabilities before they occur, giving them more time to manage their good guests for great stays.

Their network of authorised accommodation providers share a common goal — provide excellent accommodation and guest services, free from Rogue Guests.

What does that mean for you?

First off - Resly is covering your membership fees! Yes, included in your Resly subscription is a Good To Book membership. 

Guest Check provides automated alerts and reports, so you can focus on running your business. And because they're Australian & New Zealand Privacy Law compliant, you can be confident your data is in good hands.

We think this is a great addition to our existing suite of integrations, and we hope you find it as useful as we do!

How to activate your membership? Its easy, in Resly go to Settings > Integrations > Click on Good to Book > The details should auto fill so just click 'Sign up' and you are done! 

As always we welcome your feedback!

Sam, Rico and the rest of the team @ Resly 

We have added the quick filter buttons to tenancies. 

All - Displays all tenancies. 

Active - Displays only tenancies with an active status.

Owing - Displays any tenancy that has an outstanding balance, regardless of status. 

Expired - Displays tenancies that have expired, but have not been deactivated.

Deactivated - Displays tenancies that have been deactivated. 

Future - Displays all future tenancies. 

Moving forward, tenancies will not automatically be deactivated like they were previously. There is now a status field in each tenancy which property managers can set. 

We have made some improvements to the pending transactions summary report. 

You can now view the report grouped by account codes (Group by accounts owed and code). Each account code will have a subtotal so you can easily account for your pending income. 

We have added some quick filter buttons around the place. These little purple gems will help you quickly filter out the noise to help you see what you are looking for. 

On the Dashboard

On the Bank Feed

In the Cashbook

In Accounts

We are wanting to expand our network of relief managers, so managers can go on a break knowing their properties are in good hands. 

If you know of any relief managers that might want to be listed in our network, please comment on this post with their contact details. 

We provide complimentary training to all relief managers to ensure they are competent with Resly. 

Thanks in advance! 

When a guest is searching dates that aren't available or they don't meet the minimum stay requirements, previously Resly Direct would show a sad face :( 

Now, instead of just returning a no availability message, Resly will offer other dates that are available with a similar length of stay. The guest can then click on one of the options displayed to continue with the booking. 

This will no doubt increase direct search/booking conversion.