Hello there,

We have some exciting news to share with you! We have just added a bulk printing feature to Resly, making it super easy for you to print letters to multiple recipients. This feature is now available on several pages of our platform, including:

• Dashboard: Arrivals, Departures, In-house, and New Bookings
• Reservation List
• Tenancy List
• Accounts List

With the new bulk printing feature, you can now quickly print your email templates or write your own messages to multiple recipients.

To use this feature, simply go to the relevant page and select the bulk print option. Then, select the recipients and templates, and you're all set!

We hope this feature will make your life easier and your business run smoother. As always, if you have any questions or need any assistance, please leave your name and company in the comments below, and we'll get back to you via email.

Thank you for using Resly!

Attention all Management Rights and Short-Term Rental industry professionals! We are excited to announce the launch of a new benchmark tool designed specifically for your industry. Introducing Benchmark by Caatz, a powerful new tool that allows managers to answer critical questions regarding fees and charges in the industry.

Benchmark is the result of a partnership between Caatz Management Rights Accountants and Resly, and is designed to help you determine what other holiday letting businesses charge for cleaning, direct bookings, and maintenance. It also provides information on the average fees and charges across the industry, helping you compare your holiday letting business to others.

With Benchmark, you will have the data to back up your decisions regarding setting fees and charges with owners. Unlike traditional survey methods, Benchmark uses real-time data from Resly and aggregates key metrics, providing you with accurate and up-to-date information.

Quarterly results and reports are available for free to all Resly customers who agree to include their business in the aggregated data. Plus, all data provided to Benchmark is opaque, ensuring the privacy of your business, owners, and guests.

We invite you to take advantage of this innovative tool to help you make informed decisions and stay ahead of the competition in the Management Rights and Short-Term Rentals industry. Get started with Benchmark today and take your business to the next level!

Click here to activate Benchmark in the your Resly integrations tab!

Hey Resly Users!

We have some exciting news to share with you. We're happy to announce that you can now set a reminder for 12 hours before the expiration time when adding a quote. You'll receive a notification and an email, so you won't have to worry about missing the deadline. If you click on the notification, you'll be directed to the quote.

We want to make sure that you have the best possible experience, so if you have any feedback, please feel free to let us know. Unfortunately, we won't be able to reply directly on this page. However, if you leave your name and company in the comments, we'll be sure to reach out to you via email. Thanks for being a part of our community!

Hey there!

We wanted to give you a quick heads up about a cool new improvement we've added to our reservation page. Now, if you change the check in/out date, room type or rate plan for the reservation, you'll get a friendly price change alert! Plus, you can now update your new accommodation total price by simply ticking the checkbox - easy peasy!

Just a quick note though, if the charges have already been disbursed, you won't be able to change the price here. But no worries, you can always do it manually instead.

We're always looking for ways to improve your experience, so we'd love to hear your feedback on this new feature! Please note that we won't be able to reply to your feedback on this page. Please leave your name and company in the comment so we can get back to you via email.

Hey everyone!

We are thrilled to announce a new improvement to Resly - a search box in the new reservation pop-up window. This feature allows you to quickly and easily find the reservation you're looking for by searching for specific room types and addresses. Plus, a tag filter is added for you to easily select room types with different tags.

To access the new Search box, simply click on the New Reservation button on the dashboard or new reservation page. The new reservation pop-up window will then appear, where you can enter your search criteria and find the room type you're looking for.

We hope this new improvement will be a helpful addition to your Resly experience. As always, if you have any questions or feedback, don’t hesitate to reach out!

The Resly Team

We are pleased to introduce our speakers and announce the conference schedule has been finalised.

We have a great line up of speakers attending. Each one bringing a wealth of knowledge to the stage. 

Mark Olsen, CEO of Tourism Tropical North Queensland

Joanne Whitby-Lee and Sean Cho from Booking.com

Chris De Closey from Coastal Letting Co 

Martin Trantor from Bolt Burchill Tranter Lawyers

Shane Devenish from Devenish Law

Miriam Eagle from Eagle Accounting

Michael Huelin from WGC Lawyers

Marisa Maline from Freedom Internet

Robert and Victoria Cuda from Caatz.

Danny Adams from NQ Finance

Geoff Ellis from North Queensland Management Rights

Alex Barker-Re from Calvin Bailey Management Rights

There are only a few tickets remaining. You can secure your spot using this link.

We look forward to seeing you all there!

We are excited to announce a big change to fee calculation within Resly. 

For a lot of our holiday home group clients, cleaning and booking fees are separated from the accommodation total. This change will help a lot. 

For traditional resort clients, if cleaning and booking fees are paid by the owners, this may not be relevant so you can safely ignore this.

Set up cleaning/booking fees

Starting now, you will be able to set up different account codes, descriptions, and accounts for these fees under Settings / Room Types.

Fee calculation for direct bookings

When you create a new reservation, these fees will be calculated and added to the total cost, and can also be viewed as a breakdown table on the new reservation page.

Fee calculation for OTA bookings

Additionally, when reservations are dropped in from OTAs, the corresponding cleaning and booking fees for that room type will be automatically applied and can be found in the separated charge lines. 

Note that for channels like Booking.com, the total gross amount will be recorded and used to calculate agent rebates, which can also be adjusted manually. Just click the Accommodation line and make changes here if needed.

Team Resly will be offline from 3pm today, attending offsite training and team building. Support will be back online tomorrow, Thursday at 9am. 

Welcome to the Resly blog!

We’re excited to announce today that we’ve added new merge fields to Resly. This means that you’ll be able to easily access more data than ever before and that you’ll be able to get more out of your Resly experience.

The new merge fields include {{TODAY}}, {{TOMORROW}}, {{MONTH}}, {{LAST_MONTH}}
and {{TOTAL_ADDONS}}. Please refer to https://help.resly.com.au/hc/en-us/articles/360040693651 for details. These new merge fields will provide you with even more flexibility and customisation options. 

We’re always looking for ways to improve our product and to make sure that our users have the best experience possible. We hope that you find these new merge fields helpful and that they make your Resly experience even better.

If you have any questions or feedback about the new merge fields, please don’t hesitate to reach out. We’d love to hear from you!

Thanks for using Resly!

A handful of the industries leading companies will be heading to Cairns for a full day to educate, share knowledge & insights and of course network.

We have a great mix of experts from all aspects of trust accounting and management rights attending. The event will be emceed by the wonderful Stephen Ollie from Hostplus.

The full day conference and workshop gives business owners the ability to network with industry leaders as well as join expert panel discussions on a range of topics; including Preparation for sale, Resort Marketing and Hotel Technology.

It is fully catered event including morning tea, lunch and afternoon tea, as well as a fabulous 3 course wrap up dinner at Paper Crane restaurant.

This is an open invite to anyone in the industry, regardless if they are Resly users or not. Feel free to spread the word, invite your industry colleagues and friends.

This is all made possible due to the generosity of these businesses, without them we would not be able to put on this event. Thank you to Resly, Booking.com, Switch Hotel Solutions, Caatz Management Rights Accountants and Room Price Genie.

It is a ticketed event, with a small contribution of $40 ($60 incl dinner) from the delegates. Limited to 80 tickets.