We have updated our EOM guide. Please refer to this and try to prepare for EOM. 

https://resly.zendesk.com/hc/en-us/articles/360040137091

We have been talking about it for a while and its finally here! 

Guests can now complete their check-in online including validating their phone number/email, uploading their ID, specify their arrival time, add any requests, agree to terms and conditions and even complete COVID declaration.

Guests check-in information is securely stored against their reservation for your reference.

Click here to see how to activate and send your check-in link :)

See the process flow below;

Guest Receive an SMS with their check-in link

They are first asked to verify their phone number or email. The phone number and or email is pulled from their reservation in Resly. 

The guest will receive an SMS with a verification code.

They are then prompted to complete the check-in process, including arrival time. 

Followed by agreeing to your t&c's and completing a COVID declaration.

Once everything is filled out and they have attached their ID they can complete check-in.

All their details will then be attached to their reservation in Resly. 

Resly supports the interconnecting room now! 

If you have dual key rooms, please contact support@resly.com.au to set them up.

Just like you can apply a charge to an owner account, you can now apply a credit to their account. Resly will now allow a negative amount to be entered. 

You can now upload and store documents in Resly. You will now see a 'Files' tab in a reservation (to store copies of the signed registration card, ID etc). In a tenancy profile (to store a copy of the bond lodgement, tenancy agreements etc) and in an owners profile (to store their form 6, warranty receipts etc). 

Just click 'Add file', select the file from your computer, rename it and save. 

Access it via Reservations > Rate Plans > Click on Yearly View

You can now edit the date banked on a recept. 

Finance > Cashbook > Receipts > edit date banked and save. 

You can now edit the payment method on a receipt after you have created it. 

Finance > Cashbook > Receipts > click on the receipt, edit payment method and save. 

Reservations Owing

Here you can find a list of departed reservations that have a balance owing.

eg: Some wholesalers or OTAs who pay you after the guest departs. This is a good place to monitor those payments.

Reservations Undisbursed

Here you can find a list of departed reservations that haven't been disbursed yet.

eg: Instead of dealing with them at the end of the month, check them weekly to make your EOM easier.

Reservations Deposit

Here you can see what upcoming reservations have a deposit taken.

eg: Do you take deposit 14 days before check-in? You can easily find out anyone is missing a deposit here.

Rent Overdue

Rent Undisbursed

Here you can find a list of rent payments that are not disbursed yet.

You have always been able to set up a child rate plan that derives the rates from a parent rate plan. Now you can make the rates visible in Resly. 

Note: This does not affect your online pricing via Resly Connect. The derived settings in Resly are separate from the ones in Resly Connect. However, you can mirror them to have a consistent price.