You can now change the font, colour, alignment & background colour.
More template options
You can now change the font, colour, alignment & background colour.
Our integration with PayAdvantage is now open to all properties. This new integration gives each user the ability to perform a fraud check, charge the guests card and issue a receipt all with a few clicks.
The support we have received from our active users has been nothing but amazing. It has helped us achieve some fantastic growth.
We have now implemented a referral reward for our users.
Resly users can now receive up to $250 AUD for every successful referral. There is over 55 gift card merchants to choose from including coles, myer etc.
To refer a property and track your referral, please fill in this form
You can chose to share a list of departed reservations that are yet to be paid and disbursed to the owners.
New 'Rooms' tab in owners account. Finance > Accounts
Will display an occupancy grid of when the room is available or not. Also displays departed reservations that are yet to be paid.
[UPDATE] We appreciate your feedback and patience. There are some issues with the pre-arrival check tasks and notes display; they are now fixed. Please simply refresh the page to receive this update.
Please ensure you are using the latest version of Resly. Click on your property name (top right) and check the version is 1.8.0. It's a big update so apologies for the long post.
Housekeeping Updates
1. Introduction of 'Ready' room status. You can change the room status from any area by clicking on the current room status. A 'Ready' room is a room that is cleaned and has had its pre arrival check completed.
2. Housekeeping Report now displays more details including both the departing and arriving guest. Bedding configuration, departure and arrival times, number of guests and now the rate plan so you can easily identify a lock-off or dual key rooms.
3. Easily edit housekeeping tasks from the report or on the dashboard.
4. Pre-arrival tasks can now be assigned to staff. If marked done, the room status will be updated to 'Ready'.
Reverse Actions
1. You can now reverse checking in or out a guest.
Integrated Payment Collection
1. You can now activate our virtual payment terminal thanks to our partnership with PayAdvantage. With the click of a button Resly will perform a fraud check, process the credit card payment, issue a trust receipt and deposit the funds into your bank account (over night). To get started with a free merchant account, please sign up using this link. There are no monthly account fees, just a negotiated merchant fee. More details to come.
Rebranding on some channels
1. Expedia your channel manager and PMS are now both tagged as Resly.
2. Agoda now refers to your channel manager as Resly Channel Manager
Content
1. Improved content functionality. Images and descriptions can now be loaded into Resly and will populate the booking engine. This is a stage 1 push, still building this feature out.
Integrations
1. Guest black list. New integration with Accomms Least Wanted provides live 2-way integration with a large database of rouge guests. Receive alerts from properties near by about problem guests, report guests to the database and search the database from within Resly. Resly clients can get 6 weeks free here.
As always feedback is appreciated and welcomed. Please remember to include your name or property with any comments so we know who to contact.
We will be pushing a big update tonight @ 10 pm Sydney time.
We don't anticipate there will be any downtime and this update will not affect your live availability or rates.
Version 1.8.0 will include
Please refresh your browser first thing tomorrow morning and make sure you are on the latest version - 1.8.0
1 - Click the refresh icon on your browser - top left, next to the address bar.
2 - Then check to see if you are on the new version. Click on your properties name (top right). You want to see <> Version 1.8.0
*If you are outside GC and would be interested if I put together something similar let me know - sam@resly.com.au
Around mid-day on Friday we noticed some inconstancies with the Agoda channel. We proactively took the decision to temporally take all Agoda listings offline until everything is fixed. This will prevent any booking issues, but also means we won't receive booking amendments, modifications or cancelations during this period.
It is important to acknowledge any email communication from Agoda and action any changes or cancelations manually.
As soon as Agoda has confirmed everything is 100% we will reactivate the listings.
As of Sunday @ 3pm the listings remain offline.
A quick note - we don't see which user posted a comment or feedback, so please include your name or property name when leaving feedback so we know who to get back too. Thanks :)
