A friendly reminder about online check-in, to help with what looks to be a busy Easter period. To speed up your check-in process and provide a seamless guest experience we suggest you utilise our online check-in feature.
Online check-in will capture the guests arrival time and drivers licence (or passport) and attach it to their booking in Resly. The guest also has to accept your terms of stay and complete a COVID declaration.
When an owner is staying in another unit but wants to charge their stay back to their own account, you can now select 'contra' as a payment method.
When adding a task to a reservation, you can quickly select the check in or check out date as the due date for the task.
You can now put details about an allocated carpark for each room. Settings > Rooms > Edit.
{{ROOMNOTES}} - will populate notes from the booking, special requests etc.
{{ROOMCARPARK}} - will pull carpark info from the room set up.
You can now filter your view in the rate plan tab. Look at specific room types and/or rate plan groups.
The MailChimp integration has been improved to allow automatic contact syncing.
Go to Settings > Integration > Automation. Frequency should be everyday. It will send everyone that is checking out for the day. It will also respect guest/emails that are on the 'do not send' list.
We have a new integration partner - Campaign Monitor, they are similar to Mail Chimp.
Website - https://www.campaignmonitor.com/
Bulk update now supports multiple date ranges. Click the + icon to add more date fields.
*updated* You can now flag a guest as 'do not contact' which will exclude then from any automated/scheduled email communication and warn you when sending an email to them.
To activate, simply go into a reservation, click edit then tick the icon next to the email field in the reservation.
Once activated, you will see red tags on the reservation.
