{{ROOMNOTES}}  - will populate notes from the booking, special requests etc. 

{{ROOMCARPARK}} - will pull carpark info from the room set up. 

You can now filter your view in the rate plan tab. Look at specific room types and/or rate plan groups. 

The MailChimp integration has been improved to allow automatic contact syncing. 

Go to Settings > Integration > Automation. Frequency should be everyday. It will send everyone that is checking out for the day. It will also respect guest/emails that are on the 'do not send' list.

We have a new integration partner - Campaign Monitor, they are similar to Mail Chimp. 

Website - https://www.campaignmonitor.com/

We have improved the usability and functions of our seasons feature based on user feedback. Reservations > Rate Plans > Seasons.

• You can now click and drag to select dates and apply a season. 
• If you need to edit or create a new season there is no need to delete the old one or overlapping dates. 

• Seasons can now have an 'event'. Maybe its low season but then there is a 3 day event you wish to highlight and load seperate rates for.

Commonwealth Bank are advising planned maintenance early on Saturday morning, 02:00 - 08:00 AEDT.

Please be aware that CBA bank feeds may fail during this period, if Netbank is unavailable.

You can read more on the CBA service updates page, here: https://www.commbank.com.au/about-us/support/commbank-incidents.html

Hi All, we are happy to announce we have partnered with Escabags, an Australian registered charity helping victims of domestic and family abuse. 

The initiative provides free 'Escape Bags' filled with the necessities that a victim may need when initially escaping an abusive or dangerous situation. 

Our partnership has been formed to help get 'Escape Bags' in as many hotels as possible across the country. 

There is no cost to be part of this initiative. The 'Escape Bags' themselves do not need to be on display; they can be kept safely in an office or cupboard. All that we ask is that you kindly display a small poster at reception or on a noticeboard to ensure those in your community are aware that you have them available should a victim require one.

The 'Escape Bags' are provided complete and will be sent via our courier partner, so there is absolutely no cost to you. 

If you are happy to become a stockist, please fill in your details here and we will send you a box of 4 bags. 

Thank you for getting behind this great cause. 

New report - Cashbook Daily Summary, is now available in Financial Reports. 

Some of you might find these stats interesting. The average cleaning and commission charges for the Sunshine Coast and TNQ. As we continue to expand we will hopefully have more data points to look at and share. 

We are in talks with some Buy Now, Pay Later providers, think AfterPay. We would like to gage our users interest in this as a potential payment offering for direct bookings. 

• Offer guests flexible payment when booking direct. Payment split over 4 - 6 weekly payments
• No risk for the hotels, You’ll get paid right away while customers spread the cost and provider takes the debt risk. 
• Improve direct booking offerings by having a flexible payment option
• Increased average booking value/length of stay due to interest free payment option. 
• Low merchant fees, will be around 1% 
• Completely integrated within Resly, so no extra or manual work for Buy now, Pay Later bookings. 

Please comment or use the smiley faces if you are interested in something like this.