You will now see a "New Quote" button on the Dashboard or Calendar view page. It's like a mini direct booking engine within Resly. Great for making a quote on the phone or at reception.

Enter dates and guest counts, Resly will show you all the available rate plans. 

Click Quote and see the available rooms. You will see the notes from each room, occupancy and the availability before and after to help you make a better decision. 

Click Quote here will take you directly to the "New Reservation" page with all the details already filled in.

We have pushed an update which now allows properties to provide quotes (This is the first release). Adding a quote will temporally hold the room for a period and auto cancel if the quote is not converted into a booking. 

You should see a new 'Add Quote' button at the bottom of the Add Reservation tab. 

You have the option to hold the quote for 24 hours, 3,5 or 7 days. If the quote is not confirmed at the end of the chosen period the quote will expire and the room released back for sale. 

You can view all your active quotes in Reservations > Reservations List > Active Quotes.

You can now have your website built, hosted and managed by Resly! 

This new product provides our users with a modern, easy to navigate website that designed to convert lookers into bookers. 

All the website content is managed from within Resly, you can edit and update your website with the click of a few buttons. 

We don't charge to build the website, just a low monthly hosting and upkeep fee of $69 all inclusive. 

- Website hosting including global CDN (fast website experience globally)

- Easy website editor within Resly, change and update content without the need for external website managers and extra costs. 

- Seamless integration with our booking engine. 

- Automated updates and new features being added (just like Resly)

If you would like more information, reach out via phone or email. 

Live examples: 

https://cairnsbeachresort.com.au/ 

https://www.rainbowbayresort.com.au/

Many of you have been requesting a black list for problem guests. The circulation of spreadsheets is in breach of personally identifiable information (PII) and consumer rights, so we have formed a partnership with Accoms Least Wanted (ALW) to give each property the option to protect their property whilst remaining compliant. 

ALW is an industry driven database and alert system that provides details of guests banned by other accommodation providers. The risk mitigation platform ensures better guests for better stays.

ALW's site provides real time alerts based on your own preference settings, you will receive alerts when other accommodation providers enter a banned guest to the ALW database. This also allows for Police to send out “Be On The Lookout” BOLO alerts.

Resly is the first PMS to adopt this product and our integrations means a property can easily report a rouge guest to the ALW database or search the ALW database to see if the guest matches any exisiting reports. 

Resly has made it super easy to search or report a guest from within the reservation. 

To find out more information and to sign up for an account visit ALW's website https://accommsleastwanted.com 

Monthly ALW subscription is $19.99 incl GST or you can opt for an annual subscription which brings it down to $218. 

Mention Resly and get a month for free!

A friendly reminder about online check-in, to help with what looks to be a busy Easter period. To speed up your check-in process and provide a seamless guest experience we suggest you utilise our online check-in feature. 

Online check-in will capture the guests arrival time and drivers licence (or passport) and attach it to their booking in Resly. The guest also has to accept your terms of stay and complete a COVID declaration.  

Here is the article to walk you through the set up.

When an owner is staying in another unit but wants to charge their stay back to their own account, you can now select 'contra' as a payment method.

You can now put details about an allocated carpark for each room. Settings > Rooms > Edit. 

Bulk update now supports multiple date ranges. Click the + icon to add more date fields. 

*updated* You can now flag a guest as 'do not contact' which will exclude then from any automated/scheduled email communication and warn you when sending an email to them. 

To activate, simply go into a reservation, click edit then tick the icon next to the email field in the reservation. 

Once activated, you will see red tags on the reservation. 

We now offer the the ability to hold back allotments from online channels. 

The feature is quite flexible, you can stipulate how many allotments you want each channel to have, down to room type level macro. 

Use case would be hold your last available room for each room type and only sell it direct. Or maybe you have guaranteed allotment with wholesalers and you want to reduce the risk of overbooking. 

You could also hold back last room availability from higher costing channels like AOT but leave it on OTA channels with lower commissions. 

This feature is only available in the back end, so if you would like to utilise this, please submit a support ticket by emailing support@resly.com.au and tell us how many allotment you would like to hold back, what room types and what channels.