You can now record additional guests in each reservation.
Reservation overview > Edit > Additional guests > Enter details > Save
Green plus = add guest
Red cross = remove guest
You can now record additional guests in each reservation.
Reservation overview > Edit > Additional guests > Enter details > Save
Green plus = add guest
Red cross = remove guest
You will now see a "New Quote" button on the Dashboard or Calendar view page. It's like a mini direct booking engine within Resly. Great for making a quote on the phone or at reception.
Enter dates and guest counts, Resly will show you all the available rate plans.
Click Quote and see the available rooms. You will see the notes from each room, occupancy and the availability before and after to help you make a better decision.
Click Quote here will take you directly to the "New Reservation" page with all the details already filled in.
You can now customise your guest invoice by showing room number, or showing room type, or not showing anything.
Go to Settings - General - Charges - Invoice - Room Details
By default, it's showing nothing.
Online check-in has been improved to validate and collect your guests direct contact details.
New rule: If the mobile number is missing the guest will be prompted to enter it.
New rule: If the email is a channels alias address (@guest.booking.com) the system will recognise this and prompt the guest to enter their actual email address.
We now include a breakdown of the daily rates for every booking. Click into the comment field to see the breakdown.
Resly will now identify group bookings if they have the same Agent Reference. You can edit the Agent Reference for direct bookings by clicking on the agent (highlighted below), you can also enter this when creating the booking.
We have pushed an update which now allows properties to provide quotes (This is the first release). Adding a quote will temporally hold the room for a period and auto cancel if the quote is not converted into a booking.
You should see a new 'Add Quote' button at the bottom of the Add Reservation tab.
You have the option to hold the quote for 24 hours, 3,5 or 7 days. If the quote is not confirmed at the end of the chosen period the quote will expire and the room released back for sale.
You can view all your active quotes in Reservations > Reservations List > Active Quotes.
Unpresented receipts and payments that have been left for over 5 days will show as overdue on your 3way.
A friendly reminder about online check-in, to help with what looks to be a busy Easter period. To speed up your check-in process and provide a seamless guest experience we suggest you utilise our online check-in feature.
Online check-in will capture the guests arrival time and drivers licence (or passport) and attach it to their booking in Resly. The guest also has to accept your terms of stay and complete a COVID declaration.
When an owner is staying in another unit but wants to charge their stay back to their own account, you can now select 'contra' as a payment method.