Commonwealth Bank are advising planned maintenance early on Saturday morning, 02:00 - 08:00 AEDT.

Please be aware that CBA bank feeds may fail during this period, if Netbank is unavailable.

You can read more on the CBA service updates page, here: https://www.commbank.com.au/about-us/support/commbank-incidents.html

Hi All, we are happy to announce we have partnered with Escabags, an Australian registered charity helping victims of domestic and family abuse. 

The initiative provides free 'Escape Bags' filled with the necessities that a victim may need when initially escaping an abusive or dangerous situation. 

Our partnership has been formed to help get 'Escape Bags' in as many hotels as possible across the country. 

There is no cost to be part of this initiative. The 'Escape Bags' themselves do not need to be on display; they can be kept safely in an office or cupboard. All that we ask is that you kindly display a small poster at reception or on a noticeboard to ensure those in your community are aware that you have them available should a victim require one.

The 'Escape Bags' are provided complete and will be sent via our courier partner, so there is absolutely no cost to you. 

If you are happy to become a stockist, please fill in your details here and we will send you a box of 4 bags. 

Thank you for getting behind this great cause. 

Tourism New Zealand's new campaign video, very clever, bit of a laugh. Enjoy. 

A number of small improvements to the Google Tag Manager reporting for the Resly Direct.

• Add a Booking Error virtual page view
• Improve handling when extras added/removed from cart
• Standardise Enhanced ecommerce events
• Updated documentation

New report - Cashbook Daily Summary, is now available in Financial Reports. 

Some of you might find these stats interesting. The average cleaning and commission charges for the Sunshine Coast and TNQ. As we continue to expand we will hopefully have more data points to look at and share. 

We will be conducting maintenance on Wednesday January 20 between 4am and 5am AEST.

We have pushed a quick update so hotels can quickly send an email in bulk from the Dashboard.

Use case: There is a cyclone warning and you need to notify guests. 

You can find the bulk email button in the following tabs.

• Dashboard - Arrivals (Guests)
• Dashboard - Departures (Guests)
• Dashboard - In House (Guests)
• In Tenancies (Tenants)
• In Owner Accounts (Owners)

You can edit the recipients once you click the envelope 'email' icon. Click on number of recipients and then tick or untick before you send. 

We are in talks with some Buy Now, Pay Later providers, think AfterPay. We would like to gage our users interest in this as a potential payment offering for direct bookings. 

• Offer guests flexible payment when booking direct. Payment split over 4 - 6 weekly payments
• No risk for the hotels, You’ll get paid right away while customers spread the cost and provider takes the debt risk. 
• Improve direct booking offerings by having a flexible payment option
• Increased average booking value/length of stay due to interest free payment option. 
• Low merchant fees, will be around 1% 
• Completely integrated within Resly, so no extra or manual work for Buy now, Pay Later bookings. 

Please comment or use the smiley faces if you are interested in something like this. 

You can now email supplier statements when doing EOM.