Gross Amount On Owners Statement

The manager can now set Gross amount to be shown on the owners statements. 

This is an optional setting as not required for OFT compliance. It might help prevent issues when owners can’t figure out the calculation for percentage charges on gross.

It is not activated by default. To activate, go to Settings > General > Charges > Invoices > Save. 

Payment Links Improvement

PAYMENT LINKS: When a guest has paid via our payment, you will now be notified in Resly.
(1) You will receive an email notification and push notification in app. 


(2) Resly will find the reservation, click on the notification and it will take you to the reservation's Finance tab.

(3) Click [Add Receipt], the payment method will be locked and the receipt amount will match the total of the payment received.

(4) The receipt will have the payout details attached to the bottom. 

Owner Notification Emails

Applies to new bookings and cancelled bookings: You can now set up a template for new / cancelled booking notifications to the owner. 

Similar to the guest emails, it will see the tick box under New Reservation, Assign Reservation and Cancel Reservation.


Account Code Required

You can now force users to apply an account code with every charge, receipt, payment or ledger transfer. This setting is optional and is not set active by default. Activating it will reduce your 'other' charges on statements. 


Promotion Blackout Days

You can now specify black out days that the promotion is not applicable. 

The setting is under each promotion. 


The guest will receive an error message when trying to use the promo code over your selected blackout dates.


Bank Feed as of 24 Dec

All banks except Suncorp haven't processed any transactions since 24th Dec due to the public holidays. Your bank feed will reflect this and only show the last update from your bank. 

Suncorp is the only one updated till 28th Dec.

New Auto Email Options

Users now have the ability to set default templates to be triggered when a reservation is created, confirmed, cancelled, checked-in and checked-out. 

First select your default templates in Settings > General > Templates. 

When assigning a room, creating or canceling a reservation, checking in/out a guest - you will now see a notification at the bottom of each pop-up. 



Resly Guest Portal - Online Check-in

Introducing Resly Guest Portal, our revamped 'online check-in' facility. 

The Resly Guest Portal provides a seamless, online check-in facility for guests to see their reservation details, add additional guests and most importantly upload their vaccine certificate. 

Managed in Settings > General > Portals, you can set the vaccine requirements for your property, this will trigger the collection of vaccine certificate via the guest portal. 

What does the guest see? 

Here is the fully branded Guest Portal (Welcome Screen)

Guest profile, shows reservation details.  

Online Check-in tab, new features highlighted. 

Success message

Profile checked-in status

Guest check-in details stored against their reservation in Resly. 


Stop Sell Individual Channels

You can now apply stop sell restrictions to individual channels. 

When performing a bulk update, you have the choice to update All Channels or Individual Channels. If Individual Channels is selected, it will show a list of your connected channels which you can select and apply the stop sell. 

On the Rate Plan view, you will see a red triangle on each date that has a restriction applied. 

Hover over the red triangle to see what channels are stop sold. 


Keyless Access - New Integration Partner Goki

We have a new integration partner coming onboard - Goki. 

Cost effective keyless access solution for hotels, resorts and holiday homes. Goki will be integrated with Resly and our online check-in, providing a seamless experience for your guests. 

Super affordable - from $200 per door for the hardware. Visit https://gokitech.com for more info. 

Sales contact - Jack - jack@goki.travel

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