RoomPriceGenie is the easiest way to ensure that your rooms are priced right, every night. Purpose-built for the independent hotelier, RoomPriceGenie provides first-class automated pricing that’s easy to implement, intuitive to use and simple to understand. It’s the perfect combination of technology and human, managed by a dedicated, experienced revenue manager.

In an industry that seems to be changing overnight and is fraught with unknowns, someone had to find a way to automate the most important & complex task at a hotel - pricing. Using a combination of advanced market intelligence, change in reservations and our demand and supply calculations, our powerful algorithms optimise to find the perfect price. We empower passionate hoteliers to maximise pricing, grow your business and spend more time with your guests. This is why RoomPriceGenie is already trusted by hundreds of property owners around the world, just like you. So you can go back to doing what you do best, making your guest feel welcome and providing a great stay. It’s revenue you can count on.

For more information on how your hotel can benefit from RoomPriceGenie and access a free trial, contact matthew@roompricegenie.com or call +64 27 320 6144.

We’re excited to announce our new preferred partner, Leisurecom! 

Leisurecom Group is an innovative marketer of worldwide travel experience, who pride themselves on bringing innovative solutions and a unique product offering to the travel market.

Who is Leisurecom? They are a retail call centre & Online Travel Agency (OTA) curating travel and holiday experiences across Australia (& the world!) They also have a travel & lifestyle paid membership club which is a platform to distribute great fenced offerings. 

Our preferred partnership agreement with Leisurecom gives Resly properties access to the latest API integration, providing a fast and stable connection. There will also be opportunities to join exclusive and tactical campaigns moving forward. 

Properties can connect and map Leisurecom from within Resly in a matter of minutes. View the mapping help sheet here. You will need your Leisurecom hotel code in order to map. 

If you are new to Leisurecom, please reach out to Product Manager Michelle Wyer (michelle.wyer@leisure.com.au) who can assist with your sign up. 

As always, our fabulous support team is on hand to assist with mapping Leisurecom, you can contact them via email - support@resly.com.au. 

We're excited to announce our newest integration partner, Guest Check by Good to Book! Guest Check is guest intelligence software for Short Term Accommodation Providers.

Designed to identify problematic, disrespectful guests, causing disruption, destruction and harm to other guests and staff — GTB refers to them as Rogue Guests. 

Completely integrated with Resly, Guest Check helps Good to Book Members identify vulnerabilities before they occur, giving them more time to manage their good guests for great stays.

Their network of authorised accommodation providers share a common goal — provide excellent accommodation and guest services, free from Rogue Guests.

What does that mean for you?

First off - Resly is covering your membership fees! Yes, included in your Resly subscription is a Good To Book membership. 

Guest Check provides automated alerts and reports, so you can focus on running your business. And because they're Australian & New Zealand Privacy Law compliant, you can be confident your data is in good hands.

We think this is a great addition to our existing suite of integrations, and we hope you find it as useful as we do!

How to activate your membership? Its easy, in Resly go to Settings > Integrations > Click on Good to Book > The details should auto fill so just click 'Sign up' and you are done! 

As always we welcome your feedback!

Sam, Rico and the rest of the team @ Resly 

We are wanting to expand our network of relief managers, so managers can go on a break knowing their properties are in good hands. 

If you know of any relief managers that might want to be listed in our network, please comment on this post with their contact details. 

We provide complimentary training to all relief managers to ensure they are competent with Resly. 

Thanks in advance! 

On the 26th of February, Expedia notified properties of changes to their Virtual Credit Cards and the way they account for their commissions moving forward. 

Expedia Virtual Cards (Expedia Collect) bookings are now sent with the full amount and the net amount (after commission) is recorded in the booking comments. Expedia's commission is then invoiced (just like Hotel Collect) at the end of the month. 

This email seem to be missed by a few hotels, which has meant they did not notify Expedia to keep VCC bookings as net, or update their settings in Resly. 

Please check your Expedia Collect bookings to make sure the commission is accounted for correctly. 

In most cases you will need to change the Expedia VCC agent to now calculate commission %. Go to Settings > General > Agents > Edit > Include the commission calculation > Save. 

If in doubt you can reach out to Expedia Partner Support and ask to be reverted back to the old VCC. 

All banks except Suncorp haven't processed any transactions since 24th Dec due to the public holidays. Your bank feed will reflect this and only show the last update from your bank. 

Suncorp is the only one updated till 28th Dec.

We have a new integration partner coming onboard - Goki. 

Cost effective keyless access solution for hotels, resorts and holiday homes. Goki will be integrated with Resly and our online check-in, providing a seamless experience for your guests. 

Super affordable - from $200 per door for the hardware. Visit https://gokitech.com for more info. 

Sales contact - Jack - jack@goki.travel

Resort marketing and advisory services - Switch Hotel Solutions provides a one stop shop for property managers.

Switch Hotel Solutions is offering Resly clients a 50% discount on the first two months, for all new clients. 

Their packages and costs are tailored to suit your property and business. 

Trusted by well known, independent resorts throughout Australia, Chris and his team are an affordable marketing solution with no lock in contracts. 

Reach out to Chris for a no obligation discovery call. 

Established in 1984, Pan Pacific Travel is one of Australasia’s leading inbound companies specialising in FIT, Group and Incentive travel through its operations in Australia and New Zealand.  Pan Pacific has the most diverse global client portfolio of any Australian inbound company with customers located throughout UK/Europe, Scandinavia, North & South America, China and SE Asia.

Pan Pacific has its own proprietary online reservations system called Lynx.  In addition to supporting nett contract rates for all ground travel product types, Lynx has connectivity with multiple external systems for real-time access to dynamic hotel rates and instant room availability, seamlessly delivered to customers through the Lynx B2B web booking portal or via XML/API. 

With its own online booking technology and internal IT resources Pan Pacific has significant flexibility in undertaking new system development to swiftly react to changing market conditions and individual client demand.

Properties can now connect to Pan Pacific Travel using Resly Connect, we have a full two-way connection with Pan Pacific Travel. 

If you wish to partner with Pan Pacific Travel, please get in touch with Denis Perche, Key Account Manager – Channel Distribution Connections at dperche@panpacifictravel.com.au.