We've made our API consistent with how campaign and account states behave. Certain API methods will now return a 403 HTTP error status code when your account is suspended or your campaign is not live. Learn more at https://www.referralcandy.com/api.
We've made our API consistent with how campaign and account states behave. Certain API methods will now return a 403 HTTP error status code when your account is suspended or your campaign is not live. Learn more at https://www.referralcandy.com/api.
In this fireside chat, we're hosting our CS experts to share their best practices for running a successful referral program ☕ Don't miss out on this live 45 min Q&A session - available for the next 3 weeks:
🎧 Join us here by selecting your preferred time here. See you soon!
Hello there!
Here are some quick updates on the exciting projects we have been working on:
1. New dashboard rollout
We are testing the new dashboard with 100 merchants to make sure it is working great. Keep an eye out for an invite from us to try the new dashboard!
2. Custom email domain
You will soon be able to send your referral emails via your brand's domain (with the new dashboard). This will give you more control over the branding and deliverability of your emails. We are QA-ing this feature at the moment.
3. Klaviyo improvements
Many ecommerce merchants use Klaviyo for their email marketing. To allow you to manage and automate your referral emails in Klaviyo, we are improving our Klaviyo integration. Let us know below if you have any specific feedback on our Klaviyo integration.
If you are not using Klaviyo with ReferralCandy yet, here's how you can set it up.
4. Multi-language text fix
Previously, merchants who enabled multiple languages for their referral program had issues saving edits to their text. This has been fixed.
Our new Fraud Centre lets you review suspicious transactions to detect self-referrals and take action directly.
Prompt customers to spread the word about your store with our Embedded Signup.
Read more about getting set up at our help article.
The best time to ask for a referral is after a sale. Right after your customers complete their purchase, use our Post Purchase Popup to ask for a referral.
Our Popup is easy to implement and works in combination with our Post Purchase Email. Read more here!