Now, with the segments feature, you can start an affiliate program easily! This allows you to create a campaign that only enrolls people who signup via your site widgets or signup forms. Affiliates help you to reach new audiences in your industry, and not just your existing customers who’ve purchased your product 🤘🏼

(If you have previously used our email settings to support this capability, please follow the steps below).

Get Started

• Go to Target Audience > Select 'Widget Signups' as your target segment in the dropdown
• Go to Widgets to paste the relevant code snippet to your website. (Alternatively, add your Join Page link on your affiliate program page).

Note: This feature is available to new merchants only - and will be gradually released to all merchants by next week!

Learn more about how affiliate programs work ➝

If you haven't noticed, we've refreshed email, pages and widget designs from 6 December 2022!  🎉 

Here's what you need to know:

• Sleek design with individual corner radius (CTA) and colorful social media icons
• Saved changes such as your uploaded assets and text remain unchanged
• Better mobile experience

Exceptions
Themes on autopilot or developer mode will not be affected.

Check it out
Head over to Email & pages to try it out! If you missed it, we now also support 95 Google fonts to better customize your branding. 
 

In this fireside chat, we're hosting our CS experts to share their best practices for running a successful referral program ☕ Don't miss out on this live 45 min Q&A session - available for the next 3 weeks:

• Get an overview of ReferralCandy: Learn how it can scale your business
• Learn best practices: Our CS experts of 5 years, Adam and Caye, will share tips from their experience informing over 30,000 brands
• Get your questions answered: Anything about 3rd party integrations, landing page or email designs

🎧 Join us here by selecting your preferred time here. See you soon!

Hello there!

Here are some quick updates on the exciting projects we have been working on:

1. New dashboard rollout

We are testing the new dashboard with 100 merchants to make sure it is working great. Keep an eye out for an invite from us to try the new dashboard!

2. Custom email domain

You will soon be able to send your referral emails via your brand's domain (with the new dashboard). This will give you more control over the branding and deliverability of your emails. We are QA-ing this feature at the moment.

3. Klaviyo improvements

Many ecommerce merchants use Klaviyo for their email marketing. To allow you to manage and automate your referral emails in Klaviyo, we are improving our Klaviyo integration. Let us know below if you have any specific feedback on our Klaviyo integration.

If you are not using Klaviyo with ReferralCandy yet, here's how you can set it up.

4. Multi-language text fix

Previously, merchants who enabled multiple languages for their referral program had issues saving edits to their text. This has been fixed. 

We're excited to announce an upgrade to referral detections! Now, we offer a more accurate referral detection as a result of better use of data we can pull out 📈

All existing and new merchants have been migrated to the upgraded version since Dec-Jan.

ps. For your information, ReferralCandy has always performed a series of validation checks to ensure your referrals are legitimate. These include:

1. Making sure the advocate is not blocked/banned.
2. Making sure the purchaser is a new customer
3. Making sure it is not a blatant self-referral (exact email address, first name, last name used)

Do you use Recharge to apply coupon codes for your subscription product? We've partnered up with Recharge to also support merchants who've upgraded to Recharge's Shopify Checkout Integration 🧙🏼

With this feature, your customers and advocates can now use the coupon code generated on Recharge or Shopify checkout for their subscriptions purchase. No more glitches upon migration!

See more about the Recharge integration in our help article 🔗

If your advocates shared their referral codes on popular coupon-sharing sites, you will be notified in your Fraud Center. 

You can then choose to disqualify any referrals or ban the advocates. 

(Now available for Shopify and BigCommerce merchants)

Learn more ↗︎

You no longer need to manually disqualify fraudulent referrals by banned advocates within the review period.

When you ban suspicious advocates from your referral program, ReferralCandy will now automatically disqualify referrals within the review period. This means ReferralCandy will not send advocates any rewards for those or future referrals. And you will not need to pay commissions for those or subsequent referred purchases.

You will also see the relevant changes on the banned advocates’ profile in ReferralCandy so that you can answer if the banned advocate asks about the ban and rewards.

These will help you save time and money from dealing with fraudulent referrals.

Learn more ↗︎

You can now customise the default Share Message for customer referrals to your native language.

Edit the pre-filled message and let your customers start Sharing on WhatsApp, Telegram, Facebook and more today!

Get access now

You can now translate your referral widget into non-english languages such as Chinese, Spanish, and French! Interested? Fill out our contact form and we'll enable it for you.

Fill out contact form ↗