Have you wondered why some customers’ purchases aren't rewarded? We heard your concerns and now you can easily see the reason why.

With this upgrade, you can get to the bottom of why some referred purchases don’t qualify for rewards! Learn more ↗

We’re excited to announce that all ReferralCandy users now have access to segmentation!

• Target exclusive groups of customers based on their lifetime spend
• This makes it easier to reward and incentivize your best customers 

Learn more -> 

As always, please reach out to us if you have any questions or need help setting up segmentation. We’re here to help!

We've made our API consistent with how campaign and account states behave. Certain API methods will now return a 403 HTTP error status code when your account is suspended or your campaign is not live. Learn more at https://www.referralcandy.com/api.

Easily stop or activate your campaign anytime. More campaign states are coming soon so stay tuned!

Unsure what the state of your account or campaigns are? Quickly check these using the revamped status card on your dashboard!

Using subscription apps from Shopify? Extend the reach of your referral program by applying coupon codes for subscription products! Get started if you have a:

• Shopify store

🧚 Check out the help article Using coupon codes on products managed by Shopify subscription apps.

Existing Referral link

• Show referral link immediately upon purchase
• Recommended for normal referral programs

NEW Signup form

• Show signup form first 
• Recommended if you use segments: Customers can't join/automatically enroll into your referral program if they don't meet your segment criteria (ex. spend > $100), but you can use the popup to inform them about your program

• Contact enrolled already?	Signup form on?	Behaviour of popup
  ✅	✅	Show referral link immediately
  ✅	❌	Show referral link immediately
  ❌	✅	Show signup form
  ❌	❌	Show nothing

Explore this on your dashboard ➝

Sidenote: Available for all new merchants and existing merchants (signed up to ReferralCandy from mid-December 2022)

Now, with the segments feature, you can start an affiliate program easily! This allows you to create a campaign that only enrolls people who signup via your site widgets or signup forms. Affiliates help you to reach new audiences in your industry, and not just your existing customers who’ve purchased your product 🤘🏼

(If you have previously used our email settings to support this capability, please follow the steps below).

Get Started

• Go to Target Audience > Select 'Widget Signups' as your target segment in the dropdown
• Go to Widgets to paste the relevant code snippet to your website. (Alternatively, add your Join Page link on your affiliate program page).

Note: This feature is available to new merchants only - and will be gradually released to all merchants by next week!

Learn more about how affiliate programs work ➝

Create new campaigns as drafts
Campaigns can now be saved as drafts - get ahead by prepping multiple drafts. We'll let you know when you can activate them. Tip: use segments to create unique, targeted campaigns.

Check it out
Head over to All Campaigns to try it out! This will be available for anyone with an active account and integrated store. If your account is suspended, please contact our customer success team here.

If you haven't noticed, we've refreshed email, pages and widget designs from 6 December 2022!  🎉 

Here's what you need to know:

• Sleek design with individual corner radius (CTA) and colorful social media icons
• Saved changes such as your uploaded assets and text remain unchanged
• Better mobile experience

Exceptions
Themes on autopilot or developer mode will not be affected.

Check it out
Head over to Email & pages to try it out! If you missed it, we now also support 95 Google fonts to better customize your branding.