Hello! 

We are hoping you and your family are safe and healthy. 

Please know that the Growth Tools team will be off on Friday, April 10th for the Easter Holiday. 

Any ticket submitted after 5 pm on Thursday will be answered on Monday, April 13. 

Thank you for understanding. 

The Growth Tools Coaching Team

We are very excited. We've been working all year to get our response times faster to you. So what that means is when you send us something to get a second set of eyes on it, or you have a question on an action item, our goal is to get it to you faster. 

One of the hardest things we encounter is that sometimes we don't have enough information, so we have to go back and forth with you to clarify. And then you finally get your answer. This back and forth takes too long.

So, we are tweaking and experimenting with a faster way to answer your questions. Instead of asking via email, you will now ask it via your coaching portal.

Just click this button down below, and it will ask you some clarifying questions before you ask your main question, and we will get back to you pretty quickly. 

A few details on how this will work: 

1. All initial questions must be asked within the GU Portal. Don't worry if you forget at first. Our tech team will remind you with an email that provides a link back to the portal. The coaching staff won't even see it. 
2. You can reply to any email from a coach within your email system or within the portal.
3. If there is no communication between you and your coach on any specific conversation over one week, then that thread will archive (be available for your viewing inside the portal), and you'll need to start a new conversation within the portal. 
4. All conversations will be saved for your reference within the portal. No need to hit save.

This question format will be a 90-day trial to see how it goes. We are going to be making sure response times come down and that you love it, and if it sticks, we will keep it. 

If you have any questions, please feel free to contact us at any time. We are here to help and look forward to hearing from you soon. 

-The GU Coaching Team

We want to address the current situation that is on all of our minds.

First and foremost, we hope you and your families are well.

Because we are committed to your business success, we want to offer you encouragement and practical strategies during these uncertain times.

We do not believe this is a time to be on the defensive. We believe it is better for all of us to lean into this opportunity to help more people, serve more customers, and stand out as positive leaders. To help you do that we are offering group strategy sessions to all Growth University clients.

Group Strategy Sessions:
If you are concerned about how your business will be affected by this situation, then we invite you to join us for a positive, practical and encouraging group strategy session this Friday.

To participate in the sessions, please follow these steps:

1. Complete the form below.
2. Show up for one of the two strategy sessions (limited to 100 live attendees)
3. Take positive steps in your business

Click here to access the questionnaire

Live Sessions Schedule for Friday, March 20, 2020:

• 9 AM CST
• 2 PM CST

https://zoom.us/j/840724647

Replays:

If you are reading this, you will receive a replay of both sessions in this portal.


To your success,

The Growth Tools Staff

P.S. Read our blog post about how to respond to the COVID-19 situation as a business owner.

One of our goals here at Growth University is to always keep you informed of what is new and exciting. From feature upgrades to case studies we want to give you all the information you need in one easy place.

We are thrilled to introduce our update notification button as an additional place to communicate with you!

Anytime there is new information from the GU team you will see the What's New button at the top of your portal.

So why is this a big deal? You will no longer need to search you email for the latest information. Everything will be stored right within your portal for your reference.

Once you read the new post, the link will return to grey so you always know you are up to date and can get right back to your next action step.

Now that you are in the know, close this box and head to your next action step and as always, don't hesitate to reach out if we can help in any way.