Features

Non-product separation

We have improved the classification of Tips, Gift Cards and Fees in our system. This will improve user experience by limiting where they will be displayed erroneously.

Scanner reliability

We have updated how our scanner and printer work together. This update enables printers and scanners to work together, allowing for a better user experience.

USB printers

We also now support a USB connection for MCP31L and MCP31Bi printers on iOS. (does not include MCP31L NH and MCP31Bi NH.

Bugs

Security Roles - Fixed an issue where a Manager is not able to edit employee security roles if the employee works for more than one company.

POS Cart - Fixed an issue where some new product updates on dashboard were not pulling to POS cart.

Tablet POS - Customers - Fixed an issue where adding a customer to an order, can be spammed.

Bluetooth printer - Fixed an issue where the previous Bluetooth printer connection was lost after login.

Bluetooth Scanner - Fixed an issue to allow user to reset settings when prompted with "Device is in use by another process”.

Health Canada

We are pleased to inform you that Health Canada has recently updated the regulations regarding the sale of cannabis beverages, allowing retailers to sell larger quantities. In order to fully comply with these revised regulations, we recommend that you update your cannabis equivalency weights for beverages to reflect the new purchase limits. All products created from a provincial catalogue import will contain the appropriate weights moving forward.

Bugs

Compliance reporting - Fixed an issue where inactive products, with inventory movement during reporting period, were not properly being reported.

Employee list - Fixed an issue where the Option column was displayed off screen.

Tablet POS - Fixed an issue where cart locks if selecting customer after a lot tracked product.

Tablet POS - Fixed an issue where cash amount was not showing up in Adjust Float screen.

Product import - Fixed an issue where product name gets changed on import product variant without selecting save.

Product import - Fixed an issue with the product import to better handle invalid characters.

Features

POS App Performance

Focusing on interactive response we have made improvements to our inventory synchronization process. These improvements can be seen after a sale and on app start/restart, on login/start shift, and for parked sales.

Previously, data processing was not rendering efficiently after data is changed. So, we have updated the whole product rendering process when there is change to be more efficient.

Worldpay E-commerce Payments

Greenline is partnering with Worldpay to deliver world-class payment processing to all cannabis retailers. We have expanded our offering to include e-commerce payment (card-not-present) capabilities. Contact our sales team to learn more!

Inventory Log Summary Average Price and Cost Fields

We have added two new metrics, Average Price and Average Cost, to our Inventory Log Summary report. When selected, the column will be displayed with the appropriate data for that product.

Bugs

Product Details - Fixed an issue where the cannabinoids lot number dropdown would scroll with the page.

SMS Outreach - Fixed an issue where customers created from e-commerce without phone number showed up in outreach page.

BC provincial product export - Fixed an issue where the BC provincial product export did not populate vendor.

ON provincial product catalogue - Fixed an issue where ON provincial product catalogue was not updating if old value is null.

Purchase Orders - Fixed an issue where duplicate lot IDs with different capitalization in the same purchase order caused it to fail.

Product Details - Fixed an issue where duplicate SKUs caused $0 wholesale cost in Ontario compliance reporting.

Features

POS Long running shifts warning - Implemented a warning banner for shifts running longer than 24 hours. This feature can aid managers and budtenders with shift management.

Bugs

Purchase orders - Fixed an issue where batch numbers should not be case-sensitive when comparing and processing data.

Advanced reports - Fixed an issue where the export button was missing.

Quickbooks integration - Fixed an issue where sales syncing for locations were not mapping.

Customers - Fixed an issue where Card ID field interfered with data input when typing too fast (scannable field).

POS Login - Fixed an issue where passcode field populated on logout.

OCS has been working to enhance the data reporting process in order to:

• improve operational efficiencies
• ensure ongoing network scalability
• reduce reporting burden on regulated parties.

The main goal is to eliminate sending excel-based reports. This will be accomplish by sending inventory events transactionally to the OCS portal. All Ontario stores will have to go through this process eventually. We are currently developing this functionality.

If you're interested in being part of the Beta project, please fill out this form; the work on your end will be minimum.

Bugs

Inventory Log Summary - fixed an issue where destroyed product value was being accounted for in returns calculations.

Purchase Orders - fixed an issue where imports containing ‘$’ in Price Per Unit column would fail.

Parked Sales (Tablet POS) - fixed an issue where Parked sales disappear on re-park and or persist post completion.

Product Details - fixed an issue where the edit purchase price modal would not close.

Tablet POS - fixed an issue where ‘Show in stock’ filter resets after every sale.

SMS Outreach - fixed an issue where editing customer information does not update in the Outreach list.

Loyalty (dashboard) - fixed an issue where default loyalty tier overrides selected loyalty tier on customer creation.

Inventory Logs - fixed an issue where offset pagination was not working.

Net Sales

The sale of a gift card is now recorded separately from your product sales. Your gross and net sales will exclude gift card sales. Gift card sales, gift card refunds, and gift card discounts are treated as liabilities instead of normal sales.

The amount paid for the gift card is included in the Payments report under the payment method that the customer used, such as card or cash.

Gift card redemptions are included in Gross and Net Sales. The full value of the item is claimed as sales. For example, a $20 t-shirt with $5 of that purchase paid for by a gift card will show up as $20 in sales. The amount paid by or refunded to a gift card is included in the Payments report as a gift card entry.

Features

Undelete Customer from POS

When trying to add a new customer from POS, and enter their email, system will now show you an error “A customer with this email already exists”. An option to Undelete that customer will appear and, when clicked, it brings customer back to Active Customers.

Reset User Password

The dashboard employee page now allows store administrators to resend the “reset password” email to employees.

Rename Vendors to Brands & Vendors

The “vendors” field is currently used in a wide variety of ways among Greenline customers. As a result, we’ve made some naming changes to clarify the use cases.

• Dashboard “Vendors” page renamed to “Brands & Vendors”
• Product/inventory fields updated accordingly
• Report fields updated accordingly
• POS filters updated accordingly

Bugs

Android POS - Fixed and issue where update 2.0.7 v60 app was crashing on login.

POS Shift Receipt  modal - Fixed an issue where the modal was not including some payment types.

Dashboard Analytic Reports - Fixed an issue where loyalty discount were counted for as a manually entered discount.

Headset integration - Fixed an issue where inventory updates were not being sent to Headset on purchase orders.

⚠️ Note on POS performance issues

Apple and Google has approved our performance fix on their respective app stores. We suggest all customers update their apps at their earliest convenience.

Apple App Store (your app will update automatically, but updating manually will be faster)

Google Play Store (if you experience issues, please try re-installing the app)

Features

SMS outreach open beta

We are excited to announce the release of our open beta for SMS outreach! Retailers will be able to send SMS messages to send general communications or promos to their customers to increase retention and order sizes.

If you are interested in being part of this beta run, please fill out this form and our team will get in touch with you.

Next week: Brand/vendor renaming

We’re renaming “vendors” to “brands and vendors” to better align with how retailers use Greenline. Products will use “brands” whereas purchase orders will use “vendors”. Report columns will be updated accordingly. There will be no other functional changes.

Bugs

Parked sales - Fixed and issue where customer name was not appearing in external parked sales.

Refunds (POS) - Fixed an issue where refunds could not be completed for values less than $0.05.

Product details - Fixed and issue where fetching products failed when cannabis volume value contained a decimal.

Product page - Fixed an issue where you could not zoom on product image.

Customer details (Android POS) - Fixed an issue where the take a photo modal button text was missing.

Cart discounts (POS) - Fixed an issue where cart discounts did not exclude subcategories  properly.

Offline payments (POS) - Fixed an issue where the offline payment modal:

• iPad: displayed no text/icon
• Android: was misaligned

Locations - Fixed an issue where deleting a location that users have permissions to causes user to be prompted to select company when logging in.

Employees - Fixed an issue where deleted locations still displayed on employee list.

Products - Fixed an issue, to better guide users, while adding products error now reads: “Name must have at least 1 character”.

We've identified an issue with our latest tablet POS update that has slowed down performance for Greenline users. Our engineering team has identified a fix and will be working on release this week, based on Android/iOS app approval times.

EDIT 1: Apple is currently reviewing our expedited app submission. We will release the fix as soon as it's ready.

EDIT 2: The performance update has been released. Please go to your app store to update your apps.