Features

New Brunswick compliance report (data)

Retailers in New Brunswick will be able to download the data for their compliance reports directly from the dashboard. The file will have all the required data in the proper ordering, retailers will only have to copy it from the generated file and paste it to the NB report template.

Bugs

POS - Fixed an issue where transactions that were processed using Merrco gift card and another payment type were not showing the proper balance for the gift card.

POS - Fixed an issue in the payment screen in the POS where the text on “Total Amount” higher than $100.00 was overlapping the “Remaining” field.

Features

Total column on Transfers page

We have added a Total column on the Transfers page, now retailers can see the total dollar value of their transfers without having to click on each individual transfer.

New edit history view

We have added a new view to the Edit History page under the products. Now, retailers will have extra information on who edited a product and what fields were edited. The new Edit History view can only show data from March 9th onwards. For older dates please use the old view. There may be a small delay for new entries to be shown on the new Edit History view.

Bugs

Dashboard - Fixed an issue where retailers were not able to select a date range when exporting a report from the Inventory Logs page.

POS - Fixed an issue where loyalty balance was not shown properly on receipts.

Dashboard - Fixed an issue where discount page would revert to “show 20 per page” if a discount was deleted.

POS - Fixed an issue where THC/CBD were not showing up on product details page if location had N/A values.

Features

Discounts redeemable with Loyalty balance

Retailers are now able to set up discounts to be redeemable in the POS using loyalty balance. Customers can use their accrued points to redeem product, cart, and even bundle discounts on the POS.

Bugs

Dashboard - Fixed an issue where discounts that were not linked to any tier and had 0 points set for redemption were showing a tier-specific discount icon.

Dashboard - Fixed an issue where the total customers in loyalty tiers were not matching with Excel export.

POS - Fixed an issue where quick select button wouldn’t work if total value entered was greater than the order’s total value.

POS - Fixed an issue where loyalty points were calculated in negatives when parked sales were pulled.

Dashboard - Fixed an issue where there was a discrepancy between sale and refund when using points with cents value.

POS - Fixed an issue where buttons would overlap in the Register screen when resizing the window.

Today, we are releasing loyalty redeemable discounts on Greenline.

What are they? In Greenline, loyalty points can now be used in 2 ways: as a payment type, or to redeem discounts (new).

Getting started

First, you should create a loyalty tier so that customers can start collecting points. This article goes over the basics of setting one up and how to use them. Alternatively, points can be manually adjusted for customers via the Dashboard customer export/import tool.

Next, create a discount that requires loyalty points in order to redeem. When creating or editing a discount, scroll down until you see the “Loyalty” section. From there, you can enter the number of loyalty points required to redeem the discount. Optionally, you can also restrict its redemption based on a specific loyalty tier.

Applying loyalty redeemable discounts on the POS

When a customer with a sufficient loyalty balance is added to the POS cart, and there are loyalty redeemable discounts available, you will see the loyalty discount icon in 2 potential places:

1. On the cart discount button
2. On the product discount button (requires expanding the product cart item)

In each case, loyalty redeemable discounts will be brought to the top of the discount list for easy selection. Adding the discount will remove loyalty points appropriately from the customer’s balance once the payment is successfully made.

Features

Product Tags

We have released our new Product Tags feature. Retailers are now able to create, edit, and remove customized tags from their products and retailers that are using Blaze ECOM can already see the tags on their menus.

Product Strain Types

We have also released our Strain Types functionality. Retailers can add and remove pre-defined strain types in their product details. Retailers using Blaze ECOM can also see the strain types on their menus.

Upcoming

Discounts redeemable with Loyalty balance

Starting on May 18th, retailers will be able to set up discounts to be redeemable in the POS using loyalty balance. Customers will be able to use their accrued points to redeem product, cart, and even bundle discounts on the POS.

Bugs

POS - Fixed an issue where retailers wouldn’t be able to enter the full amount of points for the loyalty payment option

Dashboard - Fixed an issue where the counted amount field for audits would default to 0 instead of being blank

POS - Fixed an issue where the loyalty payment option would not appear when doing a refund

Just one day after releasing our strain types field, we're introducing the new product tags field!

Tags can be created/edited/removed when editing products under the new "Tags" tab. A product can have many tags, and removing the same tag from all products will remove the tag from the overall system.

The tags field can also be added to the product list by editing the shown table columns and filtered. The CSV export format has been updated to include it as well.

While the primary purpose of tags is to expand functionality with BLAZE ECOM by allowing you to create custom promotional categories and badges, they can be used to create alternative ways to categorize your products (tags are included in the CSV export).

In a few weeks, these fields will start populating in BLAZE ECOM. For retailers with early BLAZE ECOM access, we encourage you to start filling in the data ahead of time.

In the upcoming weeks, integrators will also be notified of this field change and start using the data via API. If you have questions about how the field will be used in digital signage or online menus, please contact your respective providers.

Greenline now supports a new "strain types" field! The entry field can be found when editing products under the "Details" tab alongside cannabis weight, net product weight, and cannabis volume.

The following strain types will be supported: Sativa, Sativa Dominant, Indica, Indica Dominant, Hybrid, CBD, and Balanced.

The strain type field can also be added to the product list by editing the shown table columns, and filtered. The CSV export format has been updated to include it as well.

In a few weeks, these fields will also start populating in BLAZE ECOM. For retailers with early BLAZE ECOM access, we encourage you to start filling in the data ahead of time.

In the upcoming weeks, integrators will be notified of this field change and start using the data via API. If you have questions about how the field will be used in digital signage or online menus, please contact your respective providers.

Bugs

Dashboard - Fixed an issue in the product bulk import where the THC/CBD min and max were not updating.

POS - Fixed an issue with refunds where after removing Loyalty transaction line, loyalty does not appear in the payment options.

Dashboard - Fixed an issue where penny adjustments were not matching across reports.

Retailers can now use Greenline Loyalty using points as a unit as opposed to dollars. This is a step towards our system eventually supporting discounts that are redeemable for a fixed number of points.

What will happen to my existing customer loyalty balances?

Dollar balances have been automatically converted to points at a 1:100 ratio. For example, if a customer has $10, it will become 1000 points.

Where can I adjust how many points a dollar is worth?

On the Greenline dashboard > Loyalty page, there is a new section to define how many points is worth a dollar.

How can I update how many points my customers have?

Points can be bulk updated using the customer list CSV export/import tool. Existing points can be increased/decreased via spreadsheet formulas.

How does this affect the loyalty checkout flow?

The checkout experience is the same since the last loyalty as a payment method release, but there will be additional information displayed about customer point balances, in addition to their dollar conversions.

Does this affect my reports?

Reports are not affected. Loyalty balance redemptions can be seen in the payment types report.

Features

Loyalty balance returns

When sales are cancelled or returned, either on the POS or Dashboard, loyalty balances are returned to the customer.

Loyalty points (upcoming)

Next week, Greenline will be releasing loyalty points! All existing loyalty balances will be converted with the default $1 → 100 points and can be adjusted in bulk through the customer list export/import feature.

Bugs

Dashboard - Fixed an issue in the parked sale list where the source dropdown on Parked Sales is not filtering on typing text.

Dashboard - Fixed an issue in the employee hours report where the location filter doesn’t have any effect on the report.

Dashboard - Fixed an issue on the employee hours report where the set hours of an employee could be adjusted hours outside of the shift time range.

Dashboard - Fixed an issue on the reports/analytics page where the location filter doesn’t have any effect on the report.