Feature

POS Search - Cannabis Weight

To increase budtender efficiency we have added quick search options to our cannabis weight filter. You can select from a variety of preset weights.

Bugs

Purchase order import - Fixed an issue where importing purchase orders did not sum the quantities properly when there are duplicate SKUs.

SMS outreach - Fixed an issue where automatic monthly quota replenishment did not replenish correctly.

WebPOS - Fixed an issue where an additional item was added to cart when selecting a bundle and viewing the product details.

Dashboard reports - Fixed an issue where reports were not displaying data properly.

Product management - Fixed an issue where undeleting a variant sets all other variants to active.

Tablet and WebPOS cart discounts - Fixed an issue where discount is applied to excluded products.

Products - Fixed an issue where an error would occur when selecting inventory on the product details page when the product has never had inventory.

Bugs

Tablet POS - Fixed an issue where the ‘Logout’ button was not working.

Tablet POS - Fixed an issue where a blank screen and error occurred when starting shift and logging out of device.

Discounts - Fixed an issue where automatic discounts were being applied to all products.

We’ve identified an issue where parked sales and inventory were experiencing a delay in real time updates.

February 4 - 5:41am PST: The engineering team was notified that Greenline parked sales and inventory were experiencing a delay in real time updates.

February 4 - 8:13am PST: The issue has been resolved. No data was lost and our team is continuing to monitor.

Greenline is excited to announce new upcoming discounting functionality, bundled discounts!

We’ve repurposed how product cart discounts work. Now, users will see a new discount type “bundles” when creating a new discount. In additions, users will notice that the option of selecting specific products have been removed from overall cart discounts.

Creating a bundle is simple: select a set of products that you’d like to discount, then set the $ of % discount. The discount will be applied proportionately based on the price of each of the bundle items. Note that for this release, having multiple units of the same product in a bundle will not be supported.

How to use on the POS

There will be a new automatic POS category called “Bundled discounts”. Budtenders no longer need to memorize what items are in each bundle - they can simply tap into the “Bundled discounts” category, select the appropriate bundle, and see all the relevant products automatically added to the cart. This minimizes human error and greatly reduces the time budtenders may spend looking up individual products.

Bundled discounts are currently scheduled to release on Wednesday February 1st. Any existing product cart discounts you have will be automatically converted to a bundled discount. Once released, we encourage retailers to take their time to review discount setups and take advantage of the new functionality.

FAQ

• If you do not see Bundles on Tablet POS
  • clients may need to close and re open app.
  • Bundle needs to exist with inventory. If one item has no inventory the Bundle will not be available.
• We do not recommended adding multiple bundles to a cart if parking and un-parking orders.

Features

SMS outreach

We’re excited to release our SMS outreach feature, a simple feature designed to help stores reach back out to their customers and encourage visits. Read more on our blog post here. If you’re interested, please sign up here.

Active/inactive variant support

Previously, Greenline parent/variant products could only be made  active/inactive together all at once. We’ve now released updates that allow individual variants to be made active or inactive through the “…” menus. A green/gray indicator on the left-hand side of each variant indicates their status.

Branding updates

You may have noticed some color changes in our system! As part of the BLAZE acquisition, you may notice some color and theme changes throughout the system to be aligned with our new branding.

Bugs

Printer/scanner connectivity improvements - Our POS team has been working hard on improving general connectivity on both our iOS and Android POS systems especially as it relates to barcode scanners connecting to the system via printers. Based on customer reports, we believe that we’ve made meaningful improvements - retailers should see a greatly reduced frequency in the printing signals and the scanning signals interfering with each other on the POS. As usual, we will continue to monitor our systems and make continuous improvements over time. Thank you for your patience.

Android POS - Fixed an issue where information was being displayed out of alignment.

Android POS - Fixed an issue where scanner connection failed due to ‘errorCode: 0’.

WebPOS - Fixed an issue where the cart discount modal displayed, ‘Show more/less’, for descriptions and nothing would happen.

We’ve identified an issue where Greenline Summary Reports are not loading as expected. Advanced reports are not affected.

January 16 - 10:00am PST: The engineering team was notified that Greenline Summary reports are not loading as expected for some users.

January 16 - 10:15am PST: The engineering team has started an active investigation into the issue.

January 16 - 1:15pm PST: The reporting issue has been resolved. Our team is continuing to monitor.

Features

Non-product separation

We have improved the classification of Tips, Gift Cards and Fees in our system. This will improve user experience by limiting where they will be displayed erroneously.

Scanner reliability

We have updated how our scanner and printer work together. This update enables printers and scanners to work together, allowing for a better user experience.

USB printers

We also now support a USB connection for MCP31L and MCP31Bi printers on iOS. (does not include MCP31L NH and MCP31Bi NH.

Bugs

Security Roles - Fixed an issue where a Manager is not able to edit employee security roles if the employee works for more than one company.

POS Cart - Fixed an issue where some new product updates on dashboard were not pulling to POS cart.

Tablet POS - Customers - Fixed an issue where adding a customer to an order, can be spammed.

Bluetooth printer - Fixed an issue where the previous Bluetooth printer connection was lost after login.

Bluetooth Scanner - Fixed an issue to allow user to reset settings when prompted with "Device is in use by another process”.

Health Canada

We are pleased to inform you that Health Canada has recently updated the regulations regarding the sale of cannabis beverages, allowing retailers to sell larger quantities. In order to fully comply with these revised regulations, we recommend that you update your cannabis equivalency weights for beverages to reflect the new purchase limits. All products created from a provincial catalogue import will contain the appropriate weights moving forward.

Bugs

Compliance reporting - Fixed an issue where inactive products, with inventory movement during reporting period, were not properly being reported.

Employee list - Fixed an issue where the Option column was displayed off screen.

Tablet POS - Fixed an issue where cart locks if selecting customer after a lot tracked product.

Tablet POS - Fixed an issue where cash amount was not showing up in Adjust Float screen.

Product import - Fixed an issue where product name gets changed on import product variant without selecting save.

Product import - Fixed an issue with the product import to better handle invalid characters.

Features

POS App Performance

Focusing on interactive response we have made improvements to our inventory synchronization process. These improvements can be seen after a sale and on app start/restart, on login/start shift, and for parked sales.

Previously, data processing was not rendering efficiently after data is changed. So, we have updated the whole product rendering process when there is change to be more efficient.

Worldpay E-commerce Payments

Greenline is partnering with Worldpay to deliver world-class payment processing to all cannabis retailers. We have expanded our offering to include e-commerce payment (card-not-present) capabilities. Contact our sales team to learn more!

Inventory Log Summary Average Price and Cost Fields

We have added two new metrics, Average Price and Average Cost, to our Inventory Log Summary report. When selected, the column will be displayed with the appropriate data for that product.

Bugs

Product Details - Fixed an issue where the cannabinoids lot number dropdown would scroll with the page.

SMS Outreach - Fixed an issue where customers created from e-commerce without phone number showed up in outreach page.

BC provincial product export - Fixed an issue where the BC provincial product export did not populate vendor.

ON provincial product catalogue - Fixed an issue where ON provincial product catalogue was not updating if old value is null.

Purchase Orders - Fixed an issue where duplicate lot IDs with different capitalization in the same purchase order caused it to fail.

Product Details - Fixed an issue where duplicate SKUs caused $0 wholesale cost in Ontario compliance reporting.

Features

POS Long running shifts warning - Implemented a warning banner for shifts running longer than 24 hours. This feature can aid managers and budtenders with shift management.

Bugs

Purchase orders - Fixed an issue where batch numbers should not be case-sensitive when comparing and processing data.

Advanced reports - Fixed an issue where the export button was missing.

Quickbooks integration - Fixed an issue where sales syncing for locations were not mapping.

Customers - Fixed an issue where Card ID field interfered with data input when typing too fast (scannable field).

POS Login - Fixed an issue where passcode field populated on logout.