Features

Receipt Custom Names

Now, you have the power to personalize your receipts exactly the way you want. Whether it's your company's name, the specific location, or a custom designation, the choice is yours. Retailers can easily designate their preferred display option, and if they opt for a custom name, it's effortlessly adjustable to perfectly align with their store's identity.

Loyalty information on Receipt

Now, it's easier than ever for retailers to tailor their receipts to their preferences. With a simple toggle, you can choose whether to showcase Loyalty Earned and Loyalty Balance at the bottom of each receipt. This level of control ensures that your receipts convey exactly the information you desire.

BLAZE ECOM - Delivery

Exciting news for retailers using BLAZE ECOM: we're introducing a powerful new feature that puts you in control of your delivery strategy.

Now, effortlessly set up delivery zones directly within your dashboard. Tailor your approach by choosing between a flat-rate fee, allowing a single shipping charge for any address, or opt for precision with zone-specific fees based on Postal Codes. With this flexibility, you can charge varying fees per zone, all managed seamlessly through BLAZE Canada’s dashboard.

Curious to learn more? Dive into the feature's documentation by clicking here.

BLAZE ECOM - Alberta (AGLC) Customer Age Verification

Alberta retailers using BLAZE ECOM can now seamlessly integrate Age Checker. This feature streamlines age verification by enabling customers to sign up, upload IDs, and comply with AGLC requirements. Verified customers gain access to the complete menu, while others view limited options. Elevate compliance and customer experience with this smart integration. Learn more here.

BLAZE ECOM - Menu with Taxes

Retailers will have the ability to show their product prices on their online menus with taxes added. This should help customers know how much they are going to pay for the product even before getting to the checkout page.

Bugs

Dashboard - Fixed an issue where customer information was added to the notes section of the orders if any of the information matched with a previously deleted customer when using an external integrator

Dashboard - Fixed an issue where the word “Reconciled” was duplicated

Bugs

Dashboard - Fixed an issue where compliance reports would show doubled entries if they were generated using locations with different multi-location prices

TabletPOS - Fixed an issue where the app was crashing when trying to search for a product as soon as the screen loaded. This was mostly affecting slow connections

TabletPOS - Fixed an issue where users who did not have permission to edit customers were still able to add customers from the POS

Bugs

Dashboard - Fixed an issue where sales could be manually added without any products in it (SK only)

Dashboard - Fixed an issue where importing a Purchase Order would error due to some SKUs being reformatted to dates before being imported to the dashboard

You may have noticed a recent disruption with the receipt of our SMS "low stock alerts." Unfortunately, this situation has arisen due to a delivery issue involving our carrier, with whom we have encountered challenges. They are currently classifying Canadian cannabis as non-compliant, resulting in the interruption of our service.

Our team is diligently working on resolving this matter with our carrier in order to restore the timely delivery of alerts to retailers.

We apologize for any inconvenience caused by this situation. We greatly appreciate your understanding and patience as we work towards a swift resolution.

Thank you for your continued support.

When we started Greenline, our vision was to make lives better for the thousands of Canadian cannabis retailers out there throughout the creation of the legal industry. Now, 5 years later, I truly believe that we have made a positive impact on the industry. I'm filled with pride for all the things our team has been able to accomplish over the years, backed up by the incredible comments our customers have left us about our product and support.

Today, I'm announcing my departure from the company. Greenline is in good hands with BLAZE. After 6 long years in the field, I've decided that it's time for me to move on and pursue other personal interests and projects, perhaps even build something new.

Thank you everyone for this incredible journey. Thank you to our customers that use Greenline and put in a good word for others in the industry. You can continue to expect the same level of Canadian-based service you've come to rely on and enjoy even more product offerings in the future. Thank you to our partners who have helped us add value to our offerings. If you have any questions for the Greenline team, feel free to contact them at sales-ca@blaze.me.  I only wish the best for everyone.

If you'd like to chat or get help about anything related to being a founder, startups, technology, operations, acquisitions, culture, the future (and more), don't hesitate to reach out to me! I would love nothing more than to share stories put to pass on my learnings. Until next time 👋

Albert Kim

Features

New Brunswick compliance report (data)

Retailers in New Brunswick will be able to download the data for their compliance reports directly from the dashboard. The file will have all the required data in the proper ordering, retailers will only have to copy it from the generated file and paste it to the NB report template.

Bugs

POS - Fixed an issue where transactions that were processed using Merrco gift card and another payment type were not showing the proper balance for the gift card.

POS - Fixed an issue in the payment screen in the POS where the text on “Total Amount” higher than $100.00 was overlapping the “Remaining” field.

Features

Discounts redeemable with Loyalty balance

Retailers are now able to set up discounts to be redeemable in the POS using loyalty balance. Customers can use their accrued points to redeem product, cart, and even bundle discounts on the POS.

Bugs

Dashboard - Fixed an issue where discounts that were not linked to any tier and had 0 points set for redemption were showing a tier-specific discount icon.

Dashboard - Fixed an issue where the total customers in loyalty tiers were not matching with Excel export.

POS - Fixed an issue where quick select button wouldn’t work if total value entered was greater than the order’s total value.

POS - Fixed an issue where loyalty points were calculated in negatives when parked sales were pulled.

Dashboard - Fixed an issue where there was a discrepancy between sale and refund when using points with cents value.

POS - Fixed an issue where buttons would overlap in the Register screen when resizing the window.

Today, we are releasing loyalty redeemable discounts on Greenline.

What are they? In Greenline, loyalty points can now be used in 2 ways: as a payment type, or to redeem discounts (new).

Getting started

First, you should create a loyalty tier so that customers can start collecting points. This article goes over the basics of setting one up and how to use them. Alternatively, points can be manually adjusted for customers via the Dashboard customer export/import tool.

Next, create a discount that requires loyalty points in order to redeem. When creating or editing a discount, scroll down until you see the “Loyalty” section. From there, you can enter the number of loyalty points required to redeem the discount. Optionally, you can also restrict its redemption based on a specific loyalty tier.

Applying loyalty redeemable discounts on the POS

When a customer with a sufficient loyalty balance is added to the POS cart, and there are loyalty redeemable discounts available, you will see the loyalty discount icon in 2 potential places:

1. On the cart discount button
2. On the product discount button (requires expanding the product cart item)

In each case, loyalty redeemable discounts will be brought to the top of the discount list for easy selection. Adding the discount will remove loyalty points appropriately from the customer’s balance once the payment is successfully made.

Features

Product Tags

We have released our new Product Tags feature. Retailers are now able to create, edit, and remove customized tags from their products and retailers that are using Blaze ECOM can already see the tags on their menus.

Product Strain Types

We have also released our Strain Types functionality. Retailers can add and remove pre-defined strain types in their product details. Retailers using Blaze ECOM can also see the strain types on their menus.

Upcoming

Discounts redeemable with Loyalty balance

Starting on May 18th, retailers will be able to set up discounts to be redeemable in the POS using loyalty balance. Customers will be able to use their accrued points to redeem product, cart, and even bundle discounts on the POS.

Bugs

POS - Fixed an issue where retailers wouldn’t be able to enter the full amount of points for the loyalty payment option

Dashboard - Fixed an issue where the counted amount field for audits would default to 0 instead of being blank

POS - Fixed an issue where the loyalty payment option would not appear when doing a refund

Just one day after releasing our strain types field, we're introducing the new product tags field!

Tags can be created/edited/removed when editing products under the new "Tags" tab. A product can have many tags, and removing the same tag from all products will remove the tag from the overall system.

The tags field can also be added to the product list by editing the shown table columns and filtered. The CSV export format has been updated to include it as well.

While the primary purpose of tags is to expand functionality with BLAZE ECOM by allowing you to create custom promotional categories and badges, they can be used to create alternative ways to categorize your products (tags are included in the CSV export).

In a few weeks, these fields will start populating in BLAZE ECOM. For retailers with early BLAZE ECOM access, we encourage you to start filling in the data ahead of time.

In the upcoming weeks, integrators will also be notified of this field change and start using the data via API. If you have questions about how the field will be used in digital signage or online menus, please contact your respective providers.