Today, we are releasing loyalty redeemable discounts on Greenline.

What are they? In Greenline, loyalty points can now be used in 2 ways: as a payment type, or to redeem discounts (new).

Getting started

First, you should create a loyalty tier so that customers can start collecting points. This article goes over the basics of setting one up and how to use them. Alternatively, points can be manually adjusted for customers via the Dashboard customer export/import tool.

Next, create a discount that requires loyalty points in order to redeem. When creating or editing a discount, scroll down until you see the “Loyalty” section. From there, you can enter the number of loyalty points required to redeem the discount. Optionally, you can also restrict its redemption based on a specific loyalty tier.

Applying loyalty redeemable discounts on the POS

When a customer with a sufficient loyalty balance is added to the POS cart, and there are loyalty redeemable discounts available, you will see the loyalty discount icon in 2 potential places:

1. On the cart discount button
2. On the product discount button (requires expanding the product cart item)

In each case, loyalty redeemable discounts will be brought to the top of the discount list for easy selection. Adding the discount will remove loyalty points appropriately from the customer’s balance once the payment is successfully made.