Greenline POS BLAZE Canada Updates

https://app.getgreenline.co

👋 Mar 15, 2022 product updates

Quality of life

  • Dashboard: Changed the edit product page tabs from a horizontal to a vertical layout. This sets the groundwork for more tabs coming up in a future release.
  • Dashboard: Added the ability to bulk update customer profiles via CSV (see: Dashboard > Customer page, and look for the "import/export" button)
  • Dashboard: Added gift card discounts and refunds to the gift cards report.
  • Dashboard: Improved the inventory log display for transfers.
  • Dashboard: On the inventory log summary report, added SKU, barcode, and vendor columns for more flexible analysis.

Bugs

  • POS: Fixed an issue where switching screens or adding/removing products from the cart could result in a performance slowdown.

Upcoming

  • In a few weeks, Greenline will be releasing features to help budtenders find products more effectively on the POS! Our team has been hard at work adding filtering and sorting by various product attributes. We will share more as we get closer to release.

👋 Mar 1, 2022 product updates

Important notice: There is a global supply shortage of POS hardware, including but not limited to tablets, receipt printers, scanners, and more. We will let our customers know when the situation improves in the future.

Quality of life

  • Dashboard: We've made transfers more straightforward by only allowing statuses to progress one-way (pending > in progress > completed) and only allowing products to be added in the "pending" status.
  • Dashboard: Added a "Location" column in the products-on-hand reports.
  • Dashboard: Added a "SKU" and "barcode" column to the inventory log reports.
  • Dashboard: Renamed the "Financials" report menu item to "Analytics" to better reflect the nature of our reports
  • Dashboard: Improved the "Inventory log summary" report to show filters while loading.

Bugs

  • POS: Fixed an issue where uncategorized products did not show up on the POS.
  • POS: Fixed various issues with automatic discounts on parked sales.

Upcoming

  • The "Number of sales" and "Average cart" reports will be pulled from the Summary report page and into a new report called "Sales trends". This is part of a wider initiative to streamline reporting navigation.


👋 Feb 15, 2022 product updates

Features

  • 🎁 Greenline Loyalty is now available to everybody! This set of optional features allows for stores to set up loyalty tiers, each with different $ credit/visit rewards. Greenline does not support %/spend rewards, as they are generally deemed not compliant in all provinces. To learn more, please visit our guide.

Quality of life

  • Dashboard: Loyalty balances can be adjusted regardless of whether the customer has a loyalty tier or not. Store managers (with the right permissions) with access to the dashboard can add credit balances to customers, and redeem them on the POS as a discount.
  • Dashboard: Customers can now be added to a completed sale on the dashboard.

Bugs

  • Dashboard: Fixed an issue where historical inventory-on-hand report quantities were affected based on if the product is currently deleted or inactive. Now, historical inventory will always show up regardless of current state. Retailers who have had inconsistency issues with these reports should see a noticeable improvement in consistency.
  • POS: Fixed an issue where parked sales did not show correct $ values for fees coming in from e-commerce platforms (shipping, delivery, etc.).
  • POS: Fixed an issue where some sale were made without any employees attached. Now, if an employee is auto-logged out during the payment processing flow, a prompt shows up to ask them to enter their passcode again.

👋 Feb 1, 2022 product updates (bulk price updates!)

New feature: Bulk update product retail prices

This has been one of our most-requested features, especially for stores managing high SKU counts. This new feature allows for managers to export their product list, edit their prices, and import them straight into Greenline.

In addition, your product list filters will carry over into your product export, meaning that you can work on smaller subsets of your product list without overwhelming your managers.

The feature can be found on the product list page (see screenshot below). To learn more, please visit our product support article.


Features

  • Dashboard: Added the ability to adjust customer loyalty credit balances (only for customers with a loyalty tier assigned)

Quality of life

  • POS: The app will be less aggressive in entering offline mode when the internet connection is spotty.
  • POS: Pressing the "refresh" button will now refresh discounts.
  • Dashboard: Transfer statuses can now only progress forwards (pending > in progress > completed). Some status changes were previously reversible, but resulted in a more difficult user experience.

Bugs

  • Android: Fixed a bug that prevented the Greenline POS app from opening on the new Android 12.
  • Dashboard: Improved the duplicate SKU/barcode warnings on the product list to be wider and more readable.

👋 Jan 18, 2022 product updates

We hope everyone had a great weekend! Our team has been hard at work resolving several bugs over the past 2 weeks.

Features

  • Dashboard: Added "expand all" and "collapse all" options to when editing product variants.
  • Dashboard: Multi-location retail prices are available to all retailers (removed the setting to turn it on/off).

Bugs

  • Dashboard: Fixed an issue where deleting a category allowed uses to migrate into the same category.
  • Dashboard: Fixed an issue where product THC/CBD levels could not be set to 0, requiring workarounds for 3rd-party digital signage providers.
  • Dashboard: Fixed an issue where long vendor descriptions extended the size of the table.
  • Dashboard: Fixed an issue where correct multi-location prices were not showing up for parked sales.
  • Dashboard: Fixed an issue where the "add product" button was not working when printing barcode labels
  • Dashboard: Fixed an issue where some Weedmaps product syncs were not going through.

👋 Jan 4, 2022 product updates (new scanner support)

We hope everyone enjoyed time with their loved ones over the holidays! Our team is feeling well rested and ready to take on the industry!

New feature: New barcode scanner + receipt printer hardware support!

NOTE: Requires the new STAR MC-print3 receipt printers. This will not work with existing TSP models.

  • We've heard your feedback about the quality and reliability of the Socket Mobile scanners. Our team has been hard at work ensuring that our customers have access to more reliable scanning hardware.
  • Our latest iOS POS update allows stores to plug in new barcode scanners into the STAR MC-print3, which will in turn connect with your iPad. Learn more about connecting the new printers to your iPad and Greenline app here.
  • Greenline supports STAR's new line of 2D barcode scanners - learn more here.
  • Greenline also supports Symbol/Zebra 2D barcode scanners, most commonly used by other cannabis POS systems in Canada - learn more here.
  • Where can you buy the new hardware? You can reach out to our sales team at sales@getgreenline.co. Alternatively, stores are always free to source and purchase their own hardware as long as it is compatible.



👋 Dec 15, 2021 product updates

Features

  • Multi-location product THC/CBD values. This has been one of our most requested features
  • Web/iOS POS: Packing slips can be printed from any parked sale.
  • Dashboard: Margin/markup % fields when editing products.

Bugs

  • Fixed a bug where a Dashboard parked sale packing slip shows $0.00 for all products.

Coming up

  • New receipt printers and barcode scanners will be supported by end of this year.

Notes

  • Greenline is implementing a code freeze starting December 15th until Jan 2nd. This means that you can expect fewer updates during this time.
  • Most of our engineering team will be taking a hard-earned break starting next week. Some core staff will be available to address potentially critical bugs.

👋 Dec 7, 2021 product updates

Features

  • Web POS: Enhanced parked sale functionality that includes the order source, ID, payment status, notes, and the ability to print a packing slip.
  • Web POS: Show a visual cannabis weight limit indicator.
  • iOS POS: Audio notifications when new online orders come through.

Quality of life

  • Alpine IQ: 2-way customer sync now supported.

Bugs

  • Fixed an issue where bottle deposit fees were not correctly added to pre-paid e-commerce orders.
  • Fixed an issue where failed WooCommerce payments were stored as "in progress" payments on Greenline.

Coming up

  • Support for different THC/CBD levels at different locations. ETA later this week.
  • iOS POS: Same enhancements as the web POS will be released later this week.
  • EDIT: We ran into some challenges with the release. Our team is now targeting the week of Dec 12

👋 Nov 23, 2021 product updates

Features

  • Dashboard parked sales list now supports additional filters: source and order type.

Bugs

  • Fixed an issue where Leafly was not receiving the right THC/CBD units (% vs mg).
  • Fixed an issue where WooCommerce refunds were not syncing correctly to Greenline.

Coming up

  • Support for different THC/CBD levels at different locations. ETA in the next couple of weeks.


👋 Nov 9, 2021 product updates

We hope everyone's weeks are going well! The update list is short this week, but rest assured our team is hard at work to deliver exciting developments in the next few months 🧑‍💻


Quality of life

  • Ontario compliance: Inventory adjustment rows that don't have any notes will default to "Audit" or "Lost/theft" so that they can be successfully uploaded to the AGCO portal.
  • BC compliance: The default minimum cannabis equivalency weight is now calculated to be 1 gram.

Bugs

  • Fixed an issue where products sold online were marked as being barcode scanned by default.
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