👋 Oct 26, 2021 product updates

Quality of life

  • Product edit history now shows changes for multi-location pricing.
  • Expanded the location dropdown size on the sales list to support long store names.

Bugs

  • Fixed an issue where Merrco sales made on the browser POS were not syncing to Headset.
  • Fixed an issue where audits gave a "Records out of Sync" error without showing the action that should be taken.
  • Fixed an issue where shift reports were accessible to employees without the "Can view reports" permission.

👋 Oct 12, 2021 product updates

We hope everyone had a great Thanksgiving weekend with their family and friends!

Features

  • Parked sales on the Dashboard now feature audio notifications when new orders come in. The audio setting can be turned on or off.

Quality of life

  • Improved Merrco terminal connection stability when the internet connection is spotty.

Bugs

  • Fixed an issue on iOS where products in parked sales showed up as scanned when they weren't.
  • Fixed an issue on the Dashboard where filtering by payment types did not bring up refunds.

👋 Sep 28, 2021 product updates

Features

  • New BC provincial purchase order template can be imported into Greenline purchase orders.
  • Added filters on the Dashboard discount list to help retailers.

Quality of life

  • Greenline POS will now better connect with Moneris ICT-250 and Moneris Core (Desk/Move 5000) devices even in spotty internet connections.
    • For Moneris Core devices, we highly recommend everyone update their device software (please contact Moneris for support).
  • Restricted certain inventory log type changes based on +/- values to better match provincial regulator expectations.

Bugs

  • Fixed an issue where some recurring discounts may show up 6 hours early on integration platforms.
  • Fixed an issue where orders cancelled on WooCommerce sometimes showed up as "completed" on Greenline.
  • Fixed an issue where gift card discounts did not show on the financial overview report.

👋 Sep 14, 2021 product updates

Quality of life releases

  • If a matching barcode cannot be found when scanning on the POS, there will now be a warning popup that stays on-screen that provides more information and blocks further scanning until acknowledged. This will reduce cases where budtenders think they've scanned something (the scanner will still beep) into the cart when the software didn't add anything.

Bugs

  • Fixed an issue where if a Moneris Core (Desk 5000 or Move 5000) device has the "Print on terminal" setting turned off, the completed sale was not picked up on Greenline POS.
  • Fixed an issue where adjusting a non-cash sale to cash didn't update the shift float.
  • Fixed an issue where the Dashboard parked sale details popup didn't display accurate totals.

Notes

  • Our team has been hard at work at identifying edge cases where sales might get dropped between various payment terminals and the iPad. Customers can expect more stability-related updates over the next several weeks.

👋 Aug 31, 2021 product updates

Quality of life releases

  • (Web POS) Improved performance when loading parked sales
  • (Dashboard) Performance improvements when bulk-importing hundreds of products into an audit

Bugs

  • Fixed an issue where long location names were cut off on the dashboard sales filters.
  • Fixed an issue where sales made during offline mode might not sync to our servers when the internet connection was re-established.
  • Fixed an issue where the location name may not show up on the Dashboard customers list.

Notes

  • Saskatchewan will be running their new compliance reports with a select group of beta customers. The report will be rolled out in-full a month afterwards.

👋 Aug 17, 2021 product updates

Features

  • For retailers in Saskatchewan, Greenline now supports the new VST vape tax.

Quality of life releases

  • Added a tooltip on audits that lets users know if which products were activated, undeleted, or inventory-tracked since the audit started. These products will need a new audit.
  • Added a "Online discrepancies" filter to the dashboard sales list to find sales from e-commerce platforms that may not have provided accurate prices or taxes.

Bugs

  • Fixed an issue where Moneris Core terminals sent unexpected signals to Greenline, resulting in transactions being lost.
  • Fixed an issue where Moneris Core terminals resulted in an app crash if the internet was intermittent or disconnected in the middle of a transaction.
  • Fixed an issue where multi-location prices were not displayed correctly on Weedmaps
  • Fixed an issue where Birchmount gift card PIN codes could not start with "0"
  • Fixed an issue where the "location" of signup for customers was not showing all the time on the Dashboard customers list.

👋 Aug 3, 2021 product updates

Quality of life releases

  • When configuring Merrco for each POS device on the dashboard, filling in the "Merrco API auth key" is no longer needed

Bugs

  • Fixed an issue on the edit discounts page where the date selector was cut off and prevented selecting certain dates
  • Fixed an issue where the product list options menu was cut off
  • Fixed an issue where the automatic sales prices were not displayed correctly on the POS product list (cart calculations were not affected)

Coming up

  • For retailers in Saskatchewan, we are working on developing the new transaction-based compliance reporting format. Stay tuned for details.


Billing email issues

Some customers are experiencing challenges where they receive an email saying that their subscription has been cancelled after not inputting a credit card.

We are aware of the issue and are working with Chargebee to resolve it as soon as possible.

👋 July 22, 2021 product updates

Feature releases

  • New company-wide inventory setting: Automatically restock cannabis products on refund. We encourage stores who experience refunding inventory issues, especially in Ontario, to consider turn this setting on.

Quality of life releases

  • Exporting transfers now show source/destination location names
  • Importing transfer CSVs now show detailed errors (ex. which row has what error)
  • Prevent decimal quantity inputs in audits

Bugs

  • Fixed a issue where the categories on hand report was showing the decimal in the wrong position
  • Fixed an issue for Ontario destruction compliance reports where it failed to load if there was no data
  • Fixed an issue where duplicate customer entries showed up when searching on the iPad POS
  • Fixed an issue where untracked inventory items showed inventory warnings
  • Fixed an issue where discounts showed up as items to validate in parked sales
  • Fixed an issue where penny rounding was still applied for split transactions even when there was a non-cash payment type

👋 July 6, 2021 product updates

Feature releases

  • One-click consolidated ON compliance reports
  • Weedmaps full menu integration
  • Block negative inventory sales setting (off by default for existing stores, please contact your manager to turn on)
  • Updated AGLC compliance report to match this month's new template
  • OCS product catalog imports now support edible product THC/CBD values

Bug fixes

  • Fixed an issue where updating a product on Greenline interfered with the quantity field on Headset
  • Fixed an issue where parent category names did not show on up Headset
  • Fixed an issue where a duplicate transaction was created when payment types were updated
  • Fixed an issue in the ON compliance report where "balance per book" and a "balance per physical count" were not auto calculating
  • Fixed an issue where store managers in charge of different locations could override multi-location prices at other stores
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