We will be performing essential maintenance on Tuesday, May 12th, 2020 during our maintenance window of 12 am - 2 am PDT. During this time the service will be unavailable.
If you're on the Greenline iPad app you will still be able to make offline payments during this window and they will sync back up once we're back online.
We're constantly working on improvements to our system to improve performance and stability for all of our customers and appreciate your co-operation.
The Greenline team wants to wish everyone a happy and safe Easter weekend.
We will have reduced support capacity for the period of April 10th to April 12th but will continue to monitor our telephone and chat lines in the event of urgent requests or issues.
Have a great weekend everyone!
Stores using our parked sales feature have mentioned that they would like to use POS barcode scanners to verify that the right products have been delivered from the back. We've recently released a feature to do just that! Learn more about parked sale barcode validation here.
Your parked sales can come from Greenline or any variety of partner integrations. Now, your Dashboard parked sales list (enable it here) will show you where it came from, as well as your sales list.
Do you want to attach a name to a parked sale, but not make an entire customer profile every time? Now when you create a parked sale without a customer, Greenline will give you an option to quickly add a customer name only (similar to the Starbucks model).
At Greenline, we are focusing heavily on click-and-collect integrations to help stores through a time when foot traffic may be forced to be reduced. To control your store's integrations better, we've added a new "Can manage integrations" permission.
Stay safe, stay healthy, and we will all get through the COVID-19 pandemic together.
As the pandemic ramps up in Canada, the Greenline team is making plans to see how we can best help stores.
At Greenline, we will be continuing to provide full service and support to customers. Our team is fully remote-prepared and do not anticipate disruptions. We will keep everyone updated.
March 6, 12:45pm
We've released an iOS update that addresses this issue. Thank you for your patience.
March 6, 10:30am
Our development team has identified an issue with which end-of-shift receipts are printing, and will be issuing a hotfix within the next 2 hours. This does not affect your reports in any way.
POS - End of shift cash counter
When you now end a shift, you'll be presented with a new screen where you can optionally count your final float. If this is not a process you want to complete at this time, then selecting "Count later" will let you skip.
Remove Inventory - See more information at once
We've made it easier to see all your inventory information at once - click the inventory quantities as before, and get access to quantity, lot numbers, and inventory logs.
POS - See product THC, CBD, and details
Press-and-hold a product on your iOS POS to see a detailed popup with your product information, including THC and CBD levels.
A long requested feature, min/max THC and CBD fields, has been released! Here's a rundown of the functionalities that are supported:
Feature removal
For products with variants, the parent THC/CBD fields have been removed. It was only used for external menu purposes (ex. Leafly), but now Greenline will automatically calculate the average values across all your variants and pass them on, meaning there's less for you to type.
Hello Greenliners!
We will be closed on Monday for BC Family Day. If you have any questions or need help during this time, please leave a message on our voicemail or leave a message on our live chat. We will do our best to respond to you asap. You can also take advantage of our manuals here: https://greenlinepos.zendesk.com/hc/en-us
Thanks!
Hello Greenliners!
Merrco/Datacandy gift cards can now be reloaded from the iPad app. Thanks for your patience while we addressed this issue.
