We have added a connection status to the dashboard menu

Please see the documentation for connection status to see different connection statuses and how to troubleshoot.

Burc

We have recently made improvements to the audit process. To learn more about these improvements, please see the Intercom article or the videos. For our customers who have enabled lot tracking, we have the additional videos with lot tracking.

Burc

As part of our efforts to streamline the dashboard for growing retailers (both in headcounts and storecounts), our team released a series of improvements to the employee list page!

- Can filter employees by location
- Can filter employees by security role
- Can see which locations and security roles each employee is assigned to without having to click into each profile
- Users with the "Can manage employees" permission can only edit employees under their locations
- Administrators are colored green to highlight their elevated access level

Over the past 6 months, we've built out many key features and improvements to the Greenline POS platform. We want to make sure that our priorities are in line with the realities and challenges you are experiencing.

How is your business doing? What keeps you up at night? How could Greenline help?

Please leave a reply below! Our team is listening.

We recognized that multi-location stores do not necessarily carry the same discounts. With the release of our automatic discounts feature, the need for location restrictions became more prevalent.

With Greenline's latest update, you can select one or more locations that your discounts will apply to. By default, discounts will work at all locations.

NOTE: You must go to the Apple App Store and update the Greenline POS app to version 1.14.0 to use this feature.

Greenline previously only supported 2 ways of discounting:

• Reduce the retail price for each product on the Dashboard (but you can't track discounts this way)
• Apply a manual discount for each product (but this can cause human error)

We've released an automatic discount feature in time for Canada Day. Here's how it works:

• Automatic discounts are only supported by product discounts (not cart discounts). Once added to the cart, the discount will be pre-applied. Sales staff can optionally remove automatic discounts from the line item.
• Automatic discounts should be limited to a subset of categories or specific products
• The discount amount will be made visible when browsing the product list on the POS
• Note: This requires your iOS app to be updated to version 146

Learn more about discounts here.

For stores looking to add an extra level of inventory security, Greenline now supports a parked sale validation feature on both sides of the web dashboard and the iPad POS!

By turning on the "Validate on Dashboard" under your inventory settings page, your staff will be prompted to scan with a USB (or Bluetooth) barcode scanner connected to your PC. Once validated, the order will be set as "Ready for pickup".

The scan results will carry over into your final sale, meaning that you can continue to track barcode scan rates.

Learn more about dashboard barcode validation here.

New UI

Over the past several months, the Greenline team has been hard at work improving our purchase ordering experience. We wanted the UI to feel faster, more intuitive, and more informative.

If you do not see the changes yet, please refresh your page.

Better product selectors

Previously, users could only see the product name when searching for products to add. Our new UI will now show the image, SKU, and barcode to help you distinguish between similarly-named products.

Historical costs

You can now view your historical costs by pressing the clock icon next to "Cost per unit. Clicking it will show all previous purchase orders with the product, the quantity, and the cost per unit it was purchased at.

Hi Greenliners!

We will have reduced support capacity for this day - Monday, May 18th, 2020 - but will continue to monitor our telephone and chat lines in the event of urgent requests or issues. 

The Greenline team wishes everyone a happy and safe Victoria Day!

Thanks!

We will be performing essential maintenance on Tuesday, May 12th, 2020 during our maintenance window of 12 am - 2 am PDT. During this time the service will be unavailable.

If you're on the Greenline iPad app you will still be able to make offline payments during this window and they will sync back up once we're back online.

We're constantly working on improvements to our system to improve performance and stability for all of our customers and appreciate your co-operation.