On January 5th there will be a scheduled maintenance taking place between 12am and 3am PST.

The expected downtime will be around 5 minutes.

Please note that stores currently on our BETA feature for the new Insights reports will not receive updated data until early next week. Regular reports will not be affected.

1. Generate QR Codes: Head to Mission Control > Products. Click the "See in" dropdown to download the QR code.
2. Display Anywhere: Place the QR code in-store, on your website, or in marketing emails.

1. In-Browser Camera: Access the Side Bar Menu in your mobile browser, allow camera access, and scan the QR code.
2. Mobile Device Camera: Open your device camera, point it at the QR code, and voila!

• The scanned QR code leads customers to the product page with a "Buy Now" button.
• One-click adds the product to the cart, expediting the checkout process.

We are excited to inform you about an upcoming React Native update that will enhance your app experience. We want to reassure you that this update will not result in any downtime, but it is important to note a few essential details about this update.

Key Details:

1. Potential Hardware Disconnections: While we have taken every precaution to minimize any disruptions, there is a possibility that your device's hardware may briefly disconnect during the update process. We apologize for any inconvenience this may cause and appreciate your understanding. Here’s our help article about connecting hardware

2. Mandatory Update:

This update is mandatory to ensure the continued smooth operation of the app.

3. No User-Facing Changes:

While this update is essential, we want to emphasize that there will be no user-facing changes. You can continue using the app as you always have, with the added peace of mind that it's running the latest version for optimal performance.

We understand that updates can sometimes be inconvenient, and we appreciate your cooperation.

Features

Low-stock alerts as emails

From now on, you'll receive low-stock alerts via email. To set up these alerts, simply follow these steps:

1. Go to the Inventory > Low-Stock Alerts
2. Click on the "+ Add Alert" button located in the top right corner.
3. Choose the location for which you want to establish the alert.

That's it! You'll now start receiving email notifications for all the low-stock alerts you've configured in your inventory.

If you need to create a new low-stock threshold, here's how:

1. Head to Inventory > Inventory Overview.
2. Select the specific location associated with the product you want to set a threshold for.
3. Enter the desired "Low Stock Value."
4. Click "Save" to confirm your new threshold.

These alert emails will be sent to the email address registered for the user in the "Employees" section.

Bugs

Dashboard - Fixed an issue where cannabinoid profiles were not updating correctly for lot-specific cannabinoids

Dashboard - Fixed an issue where cannabinoid profiles were previous values for default cannabinoids

Bugs

Dashboard - Fixed an issue where the location dropdown was being cut off if the list was too long

WebPOS - Fixed an issue where users without the “Can see customer” permission were still able to see the full list of customers in the WebPOS

Features

Receipt Custom Names

Now, you have the power to personalize your receipts exactly the way you want. Whether it's your company's name, the specific location, or a custom designation, the choice is yours. Retailers can easily designate their preferred display option, and if they opt for a custom name, it's effortlessly adjustable to perfectly align with their store's identity.

Loyalty information on Receipt

Now, it's easier than ever for retailers to tailor their receipts to their preferences. With a simple toggle, you can choose whether to showcase Loyalty Earned and Loyalty Balance at the bottom of each receipt. This level of control ensures that your receipts convey exactly the information you desire.

BLAZE ECOM - Delivery

Exciting news for retailers using BLAZE ECOM: we're introducing a powerful new feature that puts you in control of your delivery strategy.

Now, effortlessly set up delivery zones directly within your dashboard. Tailor your approach by choosing between a flat-rate fee, allowing a single shipping charge for any address, or opt for precision with zone-specific fees based on Postal Codes. With this flexibility, you can charge varying fees per zone, all managed seamlessly through BLAZE Canada’s dashboard.

Curious to learn more? Dive into the feature's documentation by clicking here.

BLAZE ECOM - Alberta (AGLC) Customer Age Verification

Alberta retailers using BLAZE ECOM can now seamlessly integrate Age Checker. This feature streamlines age verification by enabling customers to sign up, upload IDs, and comply with AGLC requirements. Verified customers gain access to the complete menu, while others view limited options. Elevate compliance and customer experience with this smart integration. Learn more here.

BLAZE ECOM - Menu with Taxes

Retailers will have the ability to show their product prices on their online menus with taxes added. This should help customers know how much they are going to pay for the product even before getting to the checkout page.

Bugs

Dashboard - Fixed an issue where customer information was added to the notes section of the orders if any of the information matched with a previously deleted customer when using an external integrator

Dashboard - Fixed an issue where the word “Reconciled” was duplicated

Bugs

Dashboard - Fixed an issue where compliance reports would show doubled entries if they were generated using locations with different multi-location prices

TabletPOS - Fixed an issue where the app was crashing when trying to search for a product as soon as the screen loaded. This was mostly affecting slow connections

TabletPOS - Fixed an issue where users who did not have permission to edit customers were still able to add customers from the POS

Bugs

Dashboard - Fixed an issue where sales could be manually added without any products in it (SK only)

Dashboard - Fixed an issue where importing a Purchase Order would error due to some SKUs being reformatted to dates before being imported to the dashboard

You may have noticed a recent disruption with the receipt of our SMS "low stock alerts." Unfortunately, this situation has arisen due to a delivery issue involving our carrier, with whom we have encountered challenges. They are currently classifying Canadian cannabis as non-compliant, resulting in the interruption of our service.

Our team is diligently working on resolving this matter with our carrier in order to restore the timely delivery of alerts to retailers.

We apologize for any inconvenience caused by this situation. We greatly appreciate your understanding and patience as we work towards a swift resolution.

Thank you for your continued support.