On Friday (December 20) between 3pm to 5pm PST, a system-wide issue may have caused sales to process without deducting inventory.

Action Needed:

Conduct an inventory audit to adjust for any discrepancies. Add a note to your audit stating "System error on December 20".

We apologize for the inconvenience and are working to ensure this does not happen again.

Need help? Please reach out to our customer support team.