We are implementing an upcoming change to our customer search functionality that may require your attention.

What's Changing?

Starting on February 27th, when searching for customers, you will be prompted to select the specific customer search field  (such as phone number, email, name, or card ID) from a dropdown menu before entering the relevant information.

Tablet POS

Web POS

This adjustment will apply to both the Web and Tablet versions of our Point of Sale. Upon selecting a search field (e.g., phone number), the system will remember your preference, defaulting to that field for future searches. This will streamline your workflow and provide quicker access to the information you need.We understand that any modification, no matter how small, can disrupt your routine. However, this adjustment is essential to enhance the overall performance of our Point of Sale system, ensuring a smoother and more efficient experience for you.

Should you have any questions or require further assistance, please do not hesitate to reach out to our dedicated support team or your customer success representative.

Thank you.