New and improved Tag management features have been released on the Earth Class Mail web application. The updates to the tagging features in the MailRoom, and a new Tag management view in Settings, make it easier to tag mail items and manage Tags in Settings.

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Applying a Tag on an item in the MailRoom
Applying a Tag to mail items in the MailRoom is now fast and straightforward with the “Apply a tag” extended dropdown menu, plus the addition of new search capabilities—no more scrolling through a long list of tags! We have also enhanced the Tag Search functionality with an option to quickly create a new tag when there is no match for the current search term. Additionally, we’ve redesigned the Tags view in MailRoom to provide a more organized and robust experience.

From the Inbox, navigate to:
Tag Icon on left in the mail item you want to tag > Click Tag Icon >
Choose an existing Tag or quickly add a new one

Filtering tagged mail items in the MailRoom
Customers also have the ability to filter tagged mail items from the Tags section in the MailRoom.

From the Inbox, navigate to:
Tags option in left column > Click to expand tag options > Choose tag you want to filter > View mail items with tag selected

New Tags view in Account Settings
We have also implemented our enhanced design for the Tags section under Account Settings to create a better and more consistent experience for our customers throughout our web app.

From any screen, navigate to:
Settings button > Tags option in left column > Search, add, or delete custom Tags

Quickly search and add Tags in Account Settings
Adding and finding Tags in the Account Settings section just got easier! It is now super fast and simple to search for an existing tag, plus the option to quickly create a new tag when there is no match for the current search term.

To search Tags in Account Settings, navigate to:
Settings button > Click Tags option in left column > From there, you can Search, add, or delete Custom Tags

How to promptly add new Tags

From the main Tags screen, navigate to:
Click Add a new tag link > Enter tag name and click Add to save

How to delete existing Tags

From the main Tags screen, navigate to:
Click the Delete button next to the Tag you want to delete > Then click Delete to confirm removal

That’s a Wrap!

At Earth Class Mail, we take your customer satisfaction seriously. Each week we analyze customer feedback and work toward creating the best possible experience for you.

 🙋  Have feedback for us? Please reach out: customervoice@earthclassmail.com

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