If you were invited by a colleague or admin to give Donna a try. You might have seen a blank screen after installing Donna. Oops. This is because Donna used to block access to the app for those who weren't administrators within an organisation's account. This is now fixed.

A bit of background for if you're interested 👇

We're paranoid about security at Donna. That's why we setup our systems so that if we forget to specifically give permission to see a field of data the default is to deny any form of access.

One such field was the subscription status of your organisation, which by default is only accessible to administrators of that organisation. But by accident were asking for this data as well in the app without having extended access for this field to non administrative users. This meant the app was not able to properly authenticate and the erros coming from that caused the blank screen.