If you are using Apartbook channel manager and receive payments via virtual cards from Booking.com the information will now be displayed in the format below.
Once you have received the virtual card you can charge the card in Apartbook one day after check-in as per Booking.com terms below.
- From 1st of November 2019: You can see virtual credit card details in the extranet for 18 months (547 days), starting from the check-out date.
- The activation date of all outstanding and future Virtual Credit Cards (VCC) is one day after the check-in of the reservation.
- If you haven’t already charged a virtual credit card after a guest has checked out, you’ll have up to 12 months (365 days) to charge it.
The virtual card information is not available if you are connected to STAAH, as this information is not passed through to Apartbook. If you would like to move to Apartbook channel manager please contact a member of the team.
Thank you,