4 level security.
Apartbook offers 4 levels of security checks:
- 3D Secure
While 1,2 and 3 offer protection to confirm the user of the card is the owner of the card, they will not protect you against chargebacks being made against you.
A payment through 3D Secure will ensure you can dispute chargebacks and in turn protect your business revenue.
How to process 3D Secure.
In order to process a 3D Secure payment, you will have to send a payment link to the customer. This will then force the guest to make payment through your banks relevant security methods eg- passwords, OTP numbers, app confirmations.
You can find the Send Payment Request button in the top right-hand corner of the payment card of the booking screen.
Fill in the customer details and a message, then click Send Request.
Once the payment has been made you will receive an email and be notified in Apartbook.
Bookings made through the booking engine will also go through the 3D Secure process.
3D Secure payments are for one-time payments only.
When you store a card in the Apartbook to charge at a later date the payment will not be protected by 3D Secure, this includes payments made through your booking engine. Only the initial payment will be considered 3D Secure.
Does this work on my account?
Your payment gateway should have been set up with maximum security levels. If this is not the case please contact us to and we will be able to assist you.