What does the Klaviyo integration do?

Every survey response can now automatically update a Klaviyo profile, add a respondent to a list, or trigger a flow — with no manual exports or data wrangling. The integration works both ways: pull Klaviyo contacts into Zonka to survey them, or push feedback back into Klaviyo to personalize your campaigns.

Whether you're:

• Syncing NPS, CSAT, or CES scores to Klaviyo profiles for real-time segmentation
• Adding respondents to lists like NPS Promoters or detractors-to-win-back on submit
• Embedding a survey question directly into a Klaviyo email campaign
• Triggering survey sends automatically from a Klaviyo flow
• Keeping contacts in sync across both platforms without manual imports

💡 Key Use Cases

Segment by feedback, not just behaviour Map survey scores to Klaviyo profile properties and build segments the instant feedback lands. Example: Detractors from your post-purchase NPS flow automatically enter a win-back sequence — no manual tagging needed.

Embed surveys inside Klaviyo emails Drop a question, button, or hyperlink into any campaign using ready-made HTML. Responses tie back to the Klaviyo profile, so you can act on them without switching tools. Example: A one-click CES question inside your onboarding email, with scores synced to the contact's profile.

Keep both platforms in sync Two-way sync pulls Klaviyo profiles into Zonka as contacts and keeps them current — automatically or on demand. Example: A new list segment in Klaviyo is available in Zonka for survey targeting within minutes, with no CSV in sight.

🔗 View Integration Guide →
🔗 Find us on the Klaviyo Marketplace →

Available on Growth plan and above.