Send invoices an owner by default

You can now keep your landlords more informed by enabling invoices to be sent to an owner when they on approval as a default. Just head into your business settings and look underneath 'Notifications' to find this new setting! 

We had some great feedback that the buttons for accepting quotes were unclear. We have now changed this to say "Accept quote" rather than "Send work order. We hope this makes more sense especially for new users to Tapi.

and some fixes

• Various PropertyTree fixes 
• Job titles missing on some tenant submitted issues
• Work Orders not closing correctly when being sent multiple invoices
• Invoice processing upgrades 

Better Supplier CSVs

Suppliers can now get more information! We have added additional contact information as well as dates and locations. 

Delete Processing Invoices

You can finally delete invoices that are processing or have been uploaded incorrectly. Keep your invoices page tidy with this new button! 

Specific owner approvals 

When an owner approves a quote, Tapi will now reflect this instead of "approving requests." We hope this will make things more evident when looking back over work orders.

and some fixes

•  Quotes will always download with a.PDF extension
• Other small fixes

Tenant Concierge will match work orders to properties. 

Individual approval is no longer needed! When a tenant reports an issue using the Tenant Concierge, the issue will now show in the properties agents take action already assigned to a property. 

Any work orders for properties that don't have an active user in Tapi or where a property match can't be found will be assigned to an issues manager - perfect for teams with a dedicated maintenance person! 

and many fixes 

• Tenant Concierge emails being sent correctly 
• Work orders will show an active Landlord name if there are multiple owners in a trust accounting system
• Several small PropertyTree issues

Quote confirmation from suppliers 

Suppliers will now have to confirm their quote file before its uploaded into Tapi. We hope this will remove the likelihood of accidental uploads. 

And a few small fixes

• Approving tenants bug fix
• Changes to dates printed on work orders

Better take action statuses 

Find out what stage your work order is at from a quick glance! We have added better statuses for work orders in your take action. These include Repair request and Owner approval.

Print your quotes

Need a hard copy of a quote to mail to an owner or for record-keeping? Now you can! Head into your quote request to find the new 'Print quote' button.

Send messages to multiple tenants

Gone are the days of copy and pasting messages to tenants. You can now click the new 'Send message to all tenants' button, which will send your message to all the active tenants. Helpful for those 5+ bedroom flats! 

Print your work order audit trail

One of our most requested features is here! When you print your work order you will now see the complete audit trail right below.

Supplier dashboard CSV download

Suppliers can now download their jobs into a simple CSV file, ready to be entered into their job management systems.  

And many small fixes

• Tenant maintenance form bug fixes
• Notifications are now sent to all tenants at a property
• Fixed issue with invoices missing owner information
• Several small Property Tree fixes

We're always looking to improve Tapi, so if you have any suggestions please send them through to us here or via chat support! 😄