Supplier Uploads

•  Your suppliers can now upload attachments! We have added a 'Send message or attachments button'. Read more about it here. 

PropertyTree

• PropertyTree work orders will now complete correctly when approving/canceling invoices. 

Other bug fixes

• Removing extra lines from showing in descriptions 
• Fixed an issue where some invoices werent being matched to there RBWO numbers. 

Commercial Properties 

• We have made some changes in Tapi, so you can now create maintenance requests for your commercial properties!
  
  

Bug Fixes

• We fixed an issue where an invoice would be assigned to everyone, even when assigned to a work order.  

Bug Fixes

• Enhancements to closing work orders in PropertyTree
• Several bug fixes to improve PropertyTree stability

Improvements 

• Media uploads for tenant reported issues had been made faster and more consistent on the work order
•  When a tenant who isn't the head tenant submits an issue through Tenant Concierge, their name will still display in the audit trail.

Send invoices an owner by default

You can now keep your landlords more informed by enabling invoices to be sent to an owner when they on approval as a default. Just head into your business settings and look underneath 'Notifications' to find this new setting! 

We had some great feedback that the buttons for accepting quotes were unclear. We have now changed this to say "Accept quote" rather than "Send work order. We hope this makes more sense especially for new users to Tapi.

and some fixes

• Various PropertyTree fixes 
• Job titles missing on some tenant submitted issues
• Work Orders not closing correctly when being sent multiple invoices
• Invoice processing upgrades 

Quote confirmation from suppliers 

Suppliers will now have to confirm their quote file before its uploaded into Tapi. We hope this will remove the likelihood of accidental uploads. 

And a few small fixes

• Approving tenants bug fix
• Changes to dates printed on work orders

Better take action statuses 

Find out what stage your work order is at from a quick glance! We have added better statuses for work orders in your take action. These include Repair request and Owner approval.

Print your quotes

Need a hard copy of a quote to mail to an owner or for record-keeping? Now you can! Head into your quote request to find the new 'Print quote' button.

Send messages to multiple tenants

Gone are the days of copy and pasting messages to tenants. You can now click the new 'Send message to all tenants' button, which will send your message to all the active tenants. Helpful for those 5+ bedroom flats! 

Print your work order audit trail

One of our most requested features is here! When you print your work order you will now see the complete audit trail right below.

Supplier dashboard CSV download

Suppliers can now download their jobs into a simple CSV file, ready to be entered into their job management systems.  

And many small fixes

• Tenant maintenance form bug fixes
• Notifications are now sent to all tenants at a property
• Fixed issue with invoices missing owner information
• Several small Property Tree fixes

We're always looking to improve Tapi, so if you have any suggestions please send them through to us here or via chat support! 😄