In light of a recent customer survey, SongBox is changing the way we distribute real time SMS notifications. There are a couple of things to take note about this:
- Sending SMS notifications was a big expense to SongBox, so removing them as a default mechanism will allow us to have much more affordable pricing plans (watch this space for news on plans).
- A recentuser survey showed an overwhelming preference to email as the primary notification method, and a similarly significant chunk of our users would just prefer to log in and check dashboards as and when they see fit.
- SongBox is planning on allowing users who cherish real time SMS notifications to “opt in” on a case by case basis, for example if they have a marketing campaign coming up and for a brief spell they want to know about every bit of activity, instantly.
If you have any thoughts on this then please do contact us on the contact page at Songbox.Rocks. We need your input to keep us on the right path!