Dear ScreenHub Community, 

We're writing to share an essential update about our ScreenHub subscription model, commencing in August.

For any non-Cirrus LED displays you're operating (TV, laptops, etc.), a nominal monthly fee of $6.99 per display will apply to use our software. Please note that there will be no changes for those using our software on Cirrus LED displays; you will continue enjoying free access to ScreenHub as part of your existing display package.

This modification in our pricing strategy helps fuel our commitment to continually enhancing your user experience. The subscription revenue will facilitate critical software updates, new feature rollouts, specialized customer support, and expedited bug resolution. This initiative guarantees that ScreenHub remains at the forefront of meeting your evolving demands and surpassing your expectations.

We offer a 30-day grace period starting today to ensure a seamless transition. During this period, there will be no changes to your usage of our software on non-Cirrus displays.

Our dedicated support team is ready to guide you through this process. Please contact product@cirrusled.com with any questions that you may have. For further information and frequently asked questions, you can also visit our FAQs. 

The ScreenHub Team 

Submission closed on August 14th, 2023. Contact product@cirrusled.com to confirm your review.

Dear ScreenHub Community,

We value your opinion! Please help us improve by sharing your experience with ScreenHub on G2. Your honest feedback is crucial in shaping our services and assisting others in making informed decisions.

Writing a review is easy:

1. Visit here
2. Click "Write a Review" and share your thoughts.

Thank you for being a part of our community and for taking the time to share your thoughts.

The ScreenHub Team

We are excited to introduce our latest product, the Cirrus Media Player. You can effortlessly turn any television into a dynamic digital display in just minutes. The Cirrus Media Player offers unbeatable simplicity with its plug-and-play design, eliminating the need for conventional computers or bulky content players. Managing all your content in ScreenHub has never been easier.

Features: 

• Plug-and-play design- Set it up within minutes 
• Dynamic content - Create content that resonates using our user-friendly interface
• Remote access - Manage and update your digital sign instantly from anywhere, anytime 
• Low cost - At $69.99 per device, we are one of the most affordable providers in the market 

Elevate your on-premise marketing and take your messaging to new heights. Discover the power of the Cirrus Media Player today. 

Ready to transform your TVs? Order here

*The Cirrus media player requires a monthly fee of $6.99 after the initial purchase. 

Please disregard that email if you have received a message regarding an upcoming renewal in ScreenHub. Your display subscription is free with purchases, so no payment methods or billing information is required for your account in the meantime. In addition, if a member of your workspace has received an email notification about a free trial ending soon, your displays will not be affected. They have received a message about a free trial because each user has a personal workspace upon account creation.

Thank you,

The ScreenHub Team

Hi ScreenHub community,

It's a big week for us because we are releasing one of our biggest features yet in the next few days. This feature has been requested a lot, and it’s finally coming.

There will be more information to come leading up to the launch, so please watch this space and keep an eye on your inboxes!

We have made some big changes to improve how you can schedule on your display!

You may have noticed the new look to our display page. It now includes an option to select a Default Playlist. If you have a single playlist you want to always be playing on your sign, setting a Default Playlist saves you the need to set that playlist as a scheduled event. If you do choose to use the schedule feature, the Default Playlist works as a fallback if you forget to schedule content to play - preventing your sign from going dark.

Example of selecting a default playlist:

We have also improved how you schedule your content to play. You can now schedule multiple playlists to play at the same time. Your sign will cycle through your scheduled playlists back-to-back-to-back. We’ve also added click-and-drag functionality to your scheduled playlists, so you can more easily move a scheduled playlist to a different time or day.

Please note, if you don't see these changes right away or receive an error message refreshing the page will resolve.

We recently made the following updates to improve your experience using ScreenHub! We also have resolved our server issues, and you should see much faster loading times for your content.

• By clicking on your User Name > Account settings in the top right of the screen, you can now update the following information in your account:
  • First and Last name
  • Email address
  • Password
  • Toggle on and off two factor authentication
• You can now search your playlists by name, and we added the ability to sort playlists by last modified, date created, and name
• Media file information:
  • Photos and videos now display file names, file type and file size
  • Videos also display playback duration
• Video files can now play audio - by clicking on a video within the playlist editor, you can toggle sound off and on. All videos are muted by default
• Updated how the weather forecast widget displays high and low temperatures

-ScreenHub Team

Hi everyone,

 There is currently a reported issue with images and videos being slow to download to the player application. Our team is currently looking into the problem.

Slides will fully download within 10-15 minutes after an update, so hang tight and we will fix it.

-ScreenHub Team

We have some exciting news to share with everyone. 

We recently added two factor authentication for added account security! You can enroll in this added security measure by navigating to your profile in the top right corner of the page. 

We also added some additional font sizes for users looking for smaller fonts! 

Unfortunately, with the introduction of this new font option, it introduced some problems with the line spacing for some users.  We have released a patch to fix it, but it was not retroactive. To fix the spacing it will require the affected slides to be deleted and remade.

NOTE: Copying any elements from the deleted slides such as text, widgets, or the slide itself will carry the bug over to the new slide. Be sure to make the new slide from scratch.

We understand that this is not ideal, but it is the only way around the spacing issue at this time. We are continuing to look into it further and will update again once we have  more information to share.

-ScreenHub Team