Hello there,

We have some product updates to share with you. Our latest improvement, Breakfast Report, is designed to streamline your booking process and help you manage your hotel operations more efficiently.

With Breakfast Report, you can now set whether breakfast is included in your rate plans and quickly identify bookings with breakfast included using the new breakfast icon added to the dashboard page. Additionally, we have added a new filter option for in-house bookings to help you sort and print the breakfast report.

We believe this update will help you keep track of your hotel's breakfast offerings and improve your overall guest experience.

We appreciate your feedback and suggestions, and our team is always available to assist you with any questions or concerns. We hope you find this update useful!

Hello there!

We have some exciting news to share with all our valued clients! We've just improved our account summary reports feature that we think you're going to love.

Starting now, you can view your account summary reports by selecting any month range that suits you, as long as it's no larger than 12 months. This means you have greater flexibility and control over the data you want to see, allowing you to quickly and easily access the information that's most important to you.

Of course, if you prefer to stick with the traditional financial year format, you can still access that option via our handy shortcut. It's all about giving you more choices and making it easier for you to use Resly in a way that works best for you.

Thank you for choosing Resly, and we hope you enjoy the new and improved reporting options!

The reconciliation history page just got a whole lot better! 

Now you can check payouts and download ABA files right from the summary tab - no more hunting through Cashbook page to find what you need. 

Plus, there's a new search function for reports that makes finding specific report a breeze. 

And you can even bulk send supplier statements! That means you can save tons of time and effort by communicating with multiple suppliers all at once. 

Tuesday 4th April, 4pm - It looks like the issue hasn't been completly resolved. We have updated Suncorp and waiting on a fix. 

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Most connections are restored successfully but we are still monitoring the connection. 

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There looks to be an outage with Suncorp and their bank feeds. If your account has been disconnected and the bank feeds are not updating, please send the latest transactions in a CSV file to support@resly.com.au. We can manually import the transactions so you can balance and roll end of month. 

Log into sunscorp online banking > select the trust account > click download transactions > file type is CSV > Date format as dd/mm/yyyy > All transactions > download. 

Hey Resly Users!

We have some exciting news to share with you. We're happy to announce that you can now set a reminder for 12 hours before the expiration time when adding a quote. You'll receive a notification and an email, so you won't have to worry about missing the deadline. If you click on the notification, you'll be directed to the quote.

We want to make sure that you have the best possible experience, so if you have any feedback, please feel free to let us know. Unfortunately, we won't be able to reply directly on this page. However, if you leave your name and company in the comments, we'll be sure to reach out to you via email. Thanks for being a part of our community!

Hey there!

We wanted to give you a quick heads up about a cool new improvement we've added to our reservation page. Now, if you change the check in/out date, room type or rate plan for the reservation, you'll get a friendly price change alert! Plus, you can now update your new accommodation total price by simply ticking the checkbox - easy peasy!

Just a quick note though, if the charges have already been disbursed, you won't be able to change the price here. But no worries, you can always do it manually instead.

We're always looking for ways to improve your experience, so we'd love to hear your feedback on this new feature! Please note that we won't be able to reply to your feedback on this page. Please leave your name and company in the comment so we can get back to you via email.

Hey everyone!

We are thrilled to announce a new improvement to Resly - a search box in the new reservation pop-up window. This feature allows you to quickly and easily find the reservation you're looking for by searching for specific room types and addresses. Plus, a tag filter is added for you to easily select room types with different tags.

To access the new Search box, simply click on the New Reservation button on the dashboard or new reservation page. The new reservation pop-up window will then appear, where you can enter your search criteria and find the room type you're looking for.

We hope this new improvement will be a helpful addition to your Resly experience. As always, if you have any questions or feedback, don’t hesitate to reach out!

The Resly Team

Welcome to the Resly blog!

We’re excited to announce today that we’ve added new merge fields to Resly. This means that you’ll be able to easily access more data than ever before and that you’ll be able to get more out of your Resly experience.

The new merge fields include {{TODAY}}, {{TOMORROW}}, {{MONTH}}, {{LAST_MONTH}}
and {{TOTAL_ADDONS}}. Please refer to https://help.resly.com.au/hc/en-us/articles/360040693651 for details. These new merge fields will provide you with even more flexibility and customisation options. 

We’re always looking for ways to improve our product and to make sure that our users have the best experience possible. We hope that you find these new merge fields helpful and that they make your Resly experience even better.

If you have any questions or feedback about the new merge fields, please don’t hesitate to reach out. We’d love to hear from you!

Thanks for using Resly!

Hello Resly users!

We hope this message finds you well. We are excited to announce a new improvement that has been added to Resly – our dashboard page now allows you to see the number of bedrooms and bathrooms for each room type when adding a new reservation. Additionally, you can filter rooms by bedroom/bathroom numbers after clicking the 'Update' button.

We believe that this update will make managing reservations even easier on Resly. We value your feedback, so please let us know what you think of this new feature.

Thank you for choosing Resly!

Hi everyone!

We have some great news to share with you today! Resly now includes a feature that allows admin users to delete sensitive ID files from old reservations with online check-in records. This means you can easily remove this information from your system after a certain period of time has passed.

To access this feature, simply go to Settings - General - Portals - Guest Portal - Delete Sensitive Data From Old Reservations. From there, you can choose to delete the data before 1/3/6/12 months have passed. Please note that this action is irreversible, so make sure you only delete the data when you are sure you no longer need it.

It's important to note that the reservation will still show that the guest did the online check in, but the data will be deleted.

We understand that maintaining the privacy and security of your guests' personal information is important, and we hope this new feature will help you do just that. 

Thank you for using Resly! We are always working to provide you with the best tools and features to help you succeed.