Our owner portal is available for BETA testing. We are looking for 5 resorts to test this product and provide feedback.

If you are interested, please email support@resly.com.au 

Resort marketing and advisory services - Switch Hotel Solutions provides a one stop shop for property managers.

Switch Hotel Solutions is offering Resly clients a 50% discount on the first two months, for all new clients. 

Their packages and costs are tailored to suit your property and business. 

Trusted by well known, independent resorts throughout Australia, Chris and his team are an affordable marketing solution with no lock in contracts. 

Reach out to Chris for a no obligation discovery call. 

To prepare for our new channel connection, Luxury Escapes, we have the ability to bulk set up properties on their platform. 

A Luxury Escapes representative will be in contact to discuss individual commercial terms.  

If you are interested in connecting with them, please fill in the attached form. 

https://forms.gle/p1LivcpDqdypEF6a7

Two-way guest messaging is now available from within Resly. The messages tab on the dashboard now includes Booking.com. 

You can receive and reply to messages from the dashboard and within a reservation. 

You can now choose to set a rate plan to be stop sold by default. 

Use case - 1 Night rate plan is only used to fill gaps, so activate stop sell by default and then you can remove the stop sell (in reservations > rate plans) when you want to open it up for sale. 

Go to Settings > General > Rate Plans and click edit to activate the stop sell by default feature. 

Established in 1984, Pan Pacific Travel is one of Australasia’s leading inbound companies specialising in FIT, Group and Incentive travel through its operations in Australia and New Zealand.  Pan Pacific has the most diverse global client portfolio of any Australian inbound company with customers located throughout UK/Europe, Scandinavia, North & South America, China and SE Asia.

Pan Pacific has its own proprietary online reservations system called Lynx.  In addition to supporting nett contract rates for all ground travel product types, Lynx has connectivity with multiple external systems for real-time access to dynamic hotel rates and instant room availability, seamlessly delivered to customers through the Lynx B2B web booking portal or via XML/API. 

With its own online booking technology and internal IT resources Pan Pacific has significant flexibility in undertaking new system development to swiftly react to changing market conditions and individual client demand.

Properties can now connect to Pan Pacific Travel using Resly Connect, we have a full two-way connection with Pan Pacific Travel. 

If you wish to partner with Pan Pacific Travel, please get in touch with Denis Perche, Key Account Manager – Channel Distribution Connections at dperche@panpacifictravel.com.au.

Improved security measures are now available. Resly users can activate 2 factor authentication (SMS verification code relay) to secure their user accounts and prevent unauthorised access. 

This is setup on a per user basis and each user has the ability to self-activate. We strongly suggest you activate this for each user as it provides an extra layer of security, however it is not compulsory to activate. 

To start using 2FA, follow the steps below;

1. Refresh your browser
2. Click the property name and click your name to go to your user settings page
3. Make sure your email is verified. Otherwise, just click Verify email and you will receive a verification email. Just click the link in the email.
4. Click on enable 2 Factor Authentication. Enter your password and your mobile number.
5. Enter the code sent to your phone.
6. It’s now activated.
7. When you login, a code will be required. 

Any questions email support@resly.com.au. 

You can now set a deposit policy at a property level which will trigger Resly to attach the deposit due date to each reservation. You can also use the new {{DEPOSIT_DUE}} and {{DEPOSIT_AMOUNT}} merge fields in your guest communication templates. 

Settings > General > Invoice 

The date and amount will show in the reservation overview. 

Deposits will show in your dashboard under the Finance > Deposit tab. 

You can generate a deposits due report by clicking the print icon. 

We have some awesome news! You can now manage two way guest communication from within Resly for Airbnb. 

What does this mean? Instead of replying to guest messages on Airbnb's platform or App, you can simply reply from within Resly. It also means you will receive booking requests in directly into Resly. 

Note: the guest has to initiate the conversation, only once a guest has sent a message will it show in Resly. 

Dashboard View - Messages tab - Combined inbox for all Airbnb messages. 

Reservation View - Communication tab - Two way guest messages.

Dashboard View - Messages Tab - New booking requests and enquiries. You will see the requested stay dates, property or room and the expected payout total. 

You can now Report No Show, Report Invalid Card and Report Cancelation from within Resly for Booking.com bookings. 

This feature is only available for bookings received from today onwards. In the booking overview you will see 3 small dots next to the agent reference. If you don't see the dots then the booking was received before this feature was pushed live.