If you are using the Pay Advantage integration, or the new ReslyPay, you can now process refunds from within Resly - removing the need to log into the portal and manually process the refund. 

You can now quickly add new comments by clicking the + button. You can chose to apply the comments to the booking, private notes and also housekeeping. The button appears in the booking and on the dashboard.

The new comment will be added as a new line above the existing comments and it will have the user's name and date.

You can now use your SMS templates in channel messaging, we have made the box bigger as well. 

You can now set up a default source for each agent, so when adding or editing a booking, when you select an agent, it will automatically fill the source field for you.

This also works when a booking drops in from OTA. for example: BookingCom, Expedia agents their source will be OTA.

Set this up in Settings > General > Agents 

The selection box (in the managers account > charge multiple accounts) is now a lot easier to use, it shows the rooms attached to each owner and their current account balance.

You can now collect credit card details from guests during Online Check-in. The guest's card will be added to the vault and attached to the booking, with the tag “From Online Check In”.

Credit card details are not a default requirement for online check-in. Please go to Settings > General > Portal to turn it on. 

A few improvements for managing lock off rooms. 

(1) You can now specify how many bedrooms the lock-off rate plan has. General > Settings > Rate Plan > Edit. 

You can now see the charges for a specific room for a specific rate plan.

If you come across a booking and you don’t understand why certain charged are being applied, this is for you!. Navigate to the room in Settings > Rooms and select the rate plan on which the booking was made. Resly will display what charges have been set up and are being applied, as well as any overrides. 

The manager can now set Gross amount to be shown on the owners statements. 

This is an optional setting as not required for OFT compliance. It might help prevent issues when owners can’t figure out the calculation for percentage charges on gross.

It is not activated by default. To activate, go to Settings > General > Charges > Invoices > Save. 

PAYMENT LINKS: When a guest has paid via our payment, you will now be notified in Resly.
(1) You will receive an email notification and push notification in app. 

(2) Resly will find the reservation, click on the notification and it will take you to the reservation's Finance tab.