Source Code

You can now set up a default source for each agent, so when adding or editing a booking, when you select an agent, it will automatically fill the source field for you.

This also works when a booking drops in from OTA. for example: BookingCom, Expedia agents their source will be OTA.

Set this up in Settings > General > Agents 



Charging Multiple Accounts

The selection box (in the managers account > charge multiple accounts) is now a lot easier to use, it shows the rooms attached to each owner and their current account balance.



Agoda Outage

We have encountered an error while posting updates to Agoda YCS. 

Updates are not passing through and we are receiving an error saying, - "Authentication failed: The supplied authentication is invalid" from Agoda.

We have checked the details on our side and issue tends to be at Agoda's end. We raised the issue overnight and are working with Agoda to get the connection live again. 

Agoda should be managed via their extranet manually until the connection is back. 

Online Check-in Credit Cards

You can now collect credit card details from guests during Online Check-in. The guest's card will be added to the vault and attached to the booking, with the tag “From Online Check In”.

Credit card details are not a default requirement for online check-in. Please go to Settings > General > Portal to turn it on. 

Lock off/Lock down Improvements

A few improvements for managing lock off rooms. 


(1) You can now specify how many bedrooms the lock-off rate plan has. General > Settings > Rate Plan > Edit. 


(2) The bedroom count will appear next to the rate plan.

(3) It will appear in the dashboard.

(4) It will appear in housekeeping daily/forecast reports.


(5) It will appear in reservation details.



Quickly Check Owners Charges

You can now see the charges for a specific room for a specific rate plan.

If you come across a booking and you don’t understand why certain charged are being applied, this is for you!. Navigate to the room in Settings > Rooms and select the rate plan on which the booking was made. Resly will display what charges have been set up and are being applied, as well as any overrides. 


Gross Amount On Owners Statement

The manager can now set Gross amount to be shown on the owners statements. 

This is an optional setting as not required for OFT compliance. It might help prevent issues when owners can’t figure out the calculation for percentage charges on gross.

It is not activated by default. To activate, go to Settings > General > Charges > Invoices > Save. 

Payment Links Improvement

PAYMENT LINKS: When a guest has paid via our payment, you will now be notified in Resly.
(1) You will receive an email notification and push notification in app. 


(2) Resly will find the reservation, click on the notification and it will take you to the reservation's Finance tab.

(3) Click [Add Receipt], the payment method will be locked and the receipt amount will match the total of the payment received.

(4) The receipt will have the payout details attached to the bottom. 

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