Lock off/Lock down Improvements

A few improvements for managing lock off rooms. 


(1) You can now specify how many bedrooms the lock-off rate plan has. General > Settings > Rate Plan > Edit. 


(2) The bedroom count will appear next to the rate plan.

(3) It will appear in the dashboard.

(4) It will appear in housekeeping daily/forecast reports.


(5) It will appear in reservation details.



Gross Amount On Owners Statement

The manager can now set Gross amount to be shown on the owners statements. 

This is an optional setting as not required for OFT compliance. It might help prevent issues when owners can’t figure out the calculation for percentage charges on gross.

It is not activated by default. To activate, go to Settings > General > Charges > Invoices > Save. 

Payment Links Improvement

PAYMENT LINKS: When a guest has paid via our payment, you will now be notified in Resly.
(1) You will receive an email notification and push notification in app. 


(2) Resly will find the reservation, click on the notification and it will take you to the reservation's Finance tab.

(3) Click [Add Receipt], the payment method will be locked and the receipt amount will match the total of the payment received.

(4) The receipt will have the payout details attached to the bottom. 

Owner Notification Emails

Applies to new bookings and cancelled bookings: You can now set up a template for new / cancelled booking notifications to the owner. 

Similar to the guest emails, it will see the tick box under New Reservation, Assign Reservation and Cancel Reservation.


Account Code Required

You can now force users to apply an account code with every charge, receipt, payment or ledger transfer. This setting is optional and is not set active by default. Activating it will reduce your 'other' charges on statements. 


Open Positions @ Resly

We are looking for a couple more stars to join the Resly fam! 

1x Client Onboarding Specialist and 1x Client Success Associate. 

Both roles are hybrid - WFH and our beautiful Southport office. 

Please share with your networks and if you know of anyone who might be a good fit let me know!

Links to roles here - https://lnkd.in/gqxA7YZu #hiring


Promotion Blackout Days

You can now specify black out days that the promotion is not applicable. 

The setting is under each promotion. 


The guest will receive an error message when trying to use the promo code over your selected blackout dates.


Bank Feed as of 24 Dec

All banks except Suncorp haven't processed any transactions since 24th Dec due to the public holidays. Your bank feed will reflect this and only show the last update from your bank. 

Suncorp is the only one updated till 28th Dec.

New Auto Email Options

Users now have the ability to set default templates to be triggered when a reservation is created, confirmed, cancelled, checked-in and checked-out. 

First select your default templates in Settings > General > Templates. 

When assigning a room, creating or canceling a reservation, checking in/out a guest - you will now see a notification at the bottom of each pop-up. 



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