Guest profiles will now show in the main search results and are not managed in their own tab. Just search as you would in the search bar and Resly will return both reservations and profiles that match.
Guest Profiles are at the top and marked with a star. Click on the guest name to view their profile.
When creating a booking, as you start typing in the guest name, Resly will suggest guest profiles that match. Select the profile to link it to the booking.
Resly Direct+, our new booking engine is now live and can be implemented at your property! We have kept the things you love from our current one, like our promotional messaging and added a bunch of new features. Resly Direct+ remains commission free and provides a clean and modern booking experience for your guests.
We have mirrored most of your current set up into Resly Direct+. Access Resly Direct+ from the right hand side menu in Resly. Have a look at your set up and email support@resly.com.au with any questions. Click the orange Resly Direct button to see your live Resly Direct+ booking engine.
How to add Resly Direct+ to your website? All Resly managed websites will have the new booking engine pushed live COB Monday. If you are not using a Resly Website, you will need to contact your web developer to get the Resly link updated. Instructions can be found here.
Of course we welcome feedback both positive and constructive, feature ideas are also encouraged. Please email them to support@resly.com.au..
Cheers Sam
Resly treats all reservations with the same agent reference as a group reservation.
You can edit the agent reference by clicking the Agent on the left pane of the reservation detail page.
You will see a "Group Booking" tag if there are other reservations with the same agent reference. Click this tag and it will show you all the reservations in this group.
You can pay the group reservation by clicking into the group booking tag and then click "Add Receipt" on the top right.
You can create a group invoice by clicking into the group booking tag and then click "Add Invoice" on the top right.
Multiple new search fields in Resly.
Tenancy list (search by tenant name, room name)
Finance accounts list (search by name, mobile, email)
Settings - rooms - (search by room name, room type name)
Settings - room types (search by room type name)
New Filter - Settings - Rate Plans
Resly is proud to announce our first industry partnership with marketing and revenue management specialists, Switch Hotel Solutions.
SHS offers a one stop solution for hotels, motels and resorts. They provide intelligent and unique strategies to their clients and are specialists in the management rights industry. SHS understand that all of their clients are different, so why should your strategy be cookie cutter?
Switch Hotel Solutions have a solid background in strata and online travel agencies which puts them in a position to understand what is needed to make your business thrive.
Chris at Switch Hotel Solutions will implement revenue management tools and strategies normally reserved for the big chain properties, making them more accessible for his independent properties.
As you know, I am always out to get Resly users access to the best tools and resources for less, so all Resly users receive 50% discount on Switch Hotel Solutions' offering for the first two months. Email Chris above.
We have pushed a few new features which allows for certain rules and overrides when generating a service clean task.
Min Length. If you clean every 4 nights but only for bookings over 7 nights, you can set the Min Length to 7 and it will exclude 4, 5 & 6 night bookings.
Exclude Check In Day If you clean every 4 nights and a booking is 8 nights, it will only include one service clean because the first night is not counted.
Rate Plan Override. If you have a rate plan that doesn't require a service clean (owner stay, carpark, marina berth etc) you can add an override which will tell Resly not to generate a service clean.
Housekeeping Tasks. Resly will now look at rate plan first, if there are any overrides active, it will use the settings in the rate plan. Otherwise, it will use the property settings in Settings - General - Housekeeping.
It is probably best to email support@resly.com.au and get us to help with the set up.
You can now change the font, colour, alignment & background colour.
Our integration with PayAdvantage is now open to all properties. This new integration gives each user the ability to perform a fraud check, charge the guests card and issue a receipt all with a few clicks.
You can chose to share a list of departed reservations that are yet to be paid and disbursed to the owners.
New 'Rooms' tab in owners account. Finance > Accounts
Will display an occupancy grid of when the room is available or not. Also displays departed reservations that are yet to be paid.
