Introducing Resly Guest Portal, our revamped 'online check-in' facility. 

The Resly Guest Portal provides a seamless, online check-in facility for guests to see their reservation details, add additional guests and most importantly upload their vaccine certificate. 

Managed in Settings > General > Portals, you can set the vaccine requirements for your property, this will trigger the collection of vaccine certificate via the guest portal. 

What does the guest see? 

Here is the fully branded Guest Portal (Welcome Screen)

Guest profile, shows reservation details.  

Online Check-in tab, new features highlighted. 

Success message

Profile checked-in status

Guest check-in details stored against their reservation in Resly. 

Our provider is updating there API so we have had to temporally disable the refundable bookings option for the time being. 

Happy Monday!

Resly Version 2.1 is now available. Please refresh your browser and check you are running on the new version - V 2.1

What's in version 2.1?

• New Date Selector when adding bookings/quotes.

• Guaranteed Agent Allotments - Details on how to set up Guaranteed Allotments here.

• Waitlist Functionality - More details on how to use the waitlist feature here. 

• Owner Portal Now Available to All Users - Please request this via support@resly.com.au
• New Room Status - Occupied 
• Resly Direct Deep Link - For holiday homes and individual listings.

How to check your Resly version? - Click on your property name (top right) and look for the version number. 

Thank you for your continued support, as always feedback is welcomed and encouraged. 

I hope you have a wonderfull week!

Sam, Rico and the rest of the team @ Resly

You can now apply stop sell restrictions to individual channels. 

When performing a bulk update, you have the choice to update All Channels or Individual Channels. If Individual Channels is selected, it will show a list of your connected channels which you can select and apply the stop sell. 

On the Rate Plan view, you will see a red triangle on each date that has a restriction applied. 

Hover over the red triangle to see what channels are stop sold. 

Our owner portal is available for BETA testing. We are looking for 5 resorts to test this product and provide feedback.

If you are interested, please email support@resly.com.au 

Resort marketing and advisory services - Switch Hotel Solutions provides a one stop shop for property managers.

Switch Hotel Solutions is offering Resly clients a 50% discount on the first two months, for all new clients. 

Their packages and costs are tailored to suit your property and business. 

Trusted by well known, independent resorts throughout Australia, Chris and his team are an affordable marketing solution with no lock in contracts. 

Reach out to Chris for a no obligation discovery call. 

To prepare for our new channel connection, Luxury Escapes, we have the ability to bulk set up properties on their platform. 

A Luxury Escapes representative will be in contact to discuss individual commercial terms.  

If you are interested in connecting with them, please fill in the attached form. 

https://forms.gle/p1LivcpDqdypEF6a7

Two-way guest messaging is now available from within Resly. The messages tab on the dashboard now includes Booking.com. 

You can receive and reply to messages from the dashboard and within a reservation. 

You can now choose to set a rate plan to be stop sold by default. 

Use case - 1 Night rate plan is only used to fill gaps, so activate stop sell by default and then you can remove the stop sell (in reservations > rate plans) when you want to open it up for sale. 

Go to Settings > General > Rate Plans and click edit to activate the stop sell by default feature. 

Improved security measures are now available. Resly users can activate 2 factor authentication (SMS verification code relay) to secure their user accounts and prevent unauthorised access. 

This is setup on a per user basis and each user has the ability to self-activate. We strongly suggest you activate this for each user as it provides an extra layer of security, however it is not compulsory to activate. 

To start using 2FA, follow the steps below;

1. Refresh your browser
2. Click the property name and click your name to go to your user settings page
3. Make sure your email is verified. Otherwise, just click Verify email and you will receive a verification email. Just click the link in the email.
4. Click on enable 2 Factor Authentication. Enter your password and your mobile number.
5. Enter the code sent to your phone.
6. It’s now activated.
7. When you login, a code will be required. 

Any questions email support@resly.com.au.