Sunshine Coast Luncheon

Resly is hosting this months' Luncheon in the Sunshine Coast! We would love for our Sunshine Coast properties to come along for a fun afternoon in the sun. 

This is an open invitation to anyone in management rights, so bring some friends along. We have some Resly goodies and door prizes up for grabs as well! 

You can book tickets here - use promo code resly for 10% off. 

Sam, Makaila & Renee will be attending and we would love to see you all in person. 


Quick Filter Buttons

We have added some quick filter buttons around the place. These little purple gems will help you quickly filter out the noise to help you see what you are looking for. 

On the Dashboard

On the Bank Feed

In the Cashbook

In Accounts


Relief Managers Wanted

We are wanting to expand our network of relief managers, so managers can go on a break knowing their properties are in good hands. 

If you know of any relief managers that might want to be listed in our network, please comment on this post with their contact details

We provide complimentary training to all relief managers to ensure they are competent with Resly. 

Thanks in advance! 

Resly Direct Availability Optimisation

When a guest is searching dates that aren't available or they don't meet the minimum stay requirements, previously Resly Direct would show a sad face :( 

Now, instead of just returning a no availability message, Resly will offer other dates that are available with a similar length of stay. The guest can then click on one of the options displayed to continue with the booking. 

This will no doubt increase direct search/booking conversion.


Email Receipt

You can now email a receipt from within a tenancy as well as from within a reservation. Quickly email a receipt to your guest or tenant by using the 'Email' button on the bottom of the receipt. 


Booking.com Bug - Modifications

Please note the below bug confirmed by Booking.com. The bug is NOT CONNECTIVITY RELATED. Please do not raise a ticket to our technical team.

Channel:
Booking.com

Bug:
1. Modification received multiple times for impacted bookings
2. Modification not reflected in Booking.com extranet

Status:
On going > Booking.com is working on finding a resolution

Bug reference:
5094954791826

This is a known bug. Booking.com is actively working on finding a solution. If you have any additional questions, please reach out via the extranet to Booking.com's support team for further bug updates and assistance. You can quote the bug reference above.

https://partner.booking.com/en-us/help/support-contact/contact/how-do-i-contact-bookingcom

Transferring Funds Between Reservations

Happy Thursday! 

For those of you that can remember back when we could easily transfer funds between bookings, well IT'S BACK AND EVEN BETTER THAN BEFORE! Can you tell we are a wee bit excited?! 

No more refunding, receipting and manually clearing things - just click a few buttons and like magic, Resly will transfer the moolah to the new reservation. 

Our Operations Manager, Rebecca has done a quick video on how to use the new transfer function, you can also read the help article here. 

 Your feedback is requested and appreciated as always. 

Love team Resly!

Booking Fee on Resly Direct

You can now set up a booking fee, as well as a cleaning fee on Resly Direct. Both fees will be added to the nightly tariff and displayed in the total room price. 

How it is displayed on the front end to a guest.


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