When a guest is searching dates that aren't available or they don't meet the minimum stay requirements, previously Resly Direct would show a sad face :(
Now, instead of just returning a no availability message, Resly will offer other dates that are available with a similar length of stay. The guest can then click on one of the options displayed to continue with the booking.
This will no doubt increase direct search/booking conversion.
You can now email a receipt from within a tenancy as well as from within a reservation. Quickly email a receipt to your guest or tenant by using the 'Email' button on the bottom of the receipt.
Guest and host reviews on Airbnb will now show in Resly. You will see it in the channel messages.
Happy Thursday!
For those of you that can remember back when we could easily transfer funds between bookings, well IT'S BACK AND EVEN BETTER THAN BEFORE! Can you tell we are a wee bit excited?!
No more refunding, receipting and manually clearing things - just click a few buttons and like magic, Resly will transfer the moolah to the new reservation.
Our Operations Manager, Rebecca has done a quick video on how to use the new transfer function, you can also read the help article here.
Your feedback is requested and appreciated as always.
Love team Resly!
You can now set up a booking fee, as well as a cleaning fee on Resly Direct. Both fees will be added to the nightly tariff and displayed in the total room price.
How it is displayed on the front end to a guest.
If you are using the Pay Advantage integration, or the new ReslyPay, you can now process refunds from within Resly - removing the need to log into the portal and manually process the refund.
You can now quickly add new comments by clicking the + button. You can chose to apply the comments to the booking, private notes and also housekeeping. The button appears in the booking and on the dashboard.
The new comment will be added as a new line above the existing comments and it will have the user's name and date.
You can now use your SMS templates in channel messaging, we have made the box bigger as well.
New report - pending transactions report will show all pending charges on the managers account.
Finance > Financial Reports > Pending Transactions Report
You can now set up a default source for each agent, so when adding or editing a booking, when you select an agent, it will automatically fill the source field for you.
This also works when a booking drops in from OTA. for example: BookingCom, Expedia agents their source will be OTA.
Set this up in Settings > General > Agents
