Now You Can View Owners Balance Summary Report Grouped by Code!

Hey everyone!

We're excited to announce an update to the owners balance summary report. This report has been improved to allow you to show accounts summary grouped by code and to download the data in CSV format.

We know that our customers value the data they get from Resly and want to be able to quickly make sense of it. That's why we've made it easier for you to gain insights into your accounts summary with this new update.

If you have any questions or feedback about this update, please don't hesitate to get in touch. We value your input and are always looking for ways to improve our product.

Thanks for using Resly!


You Can Now Search in the Room Tasks Tab and Hide Completed Tasks!

Hey Resly users! We’re excited to share with you we did some improvements to the room tasks tab!

We know that keeping track of tasks can be time-consuming and downright confusing. With the Todo Tab Update, we’ve made it easier than ever to keep your tasks organized. Now you can search tasks by description and assignee on the room detail page - tasks.

Plus, we’ve gone a step further. All completed tasks are now hidden by default, so you can quickly find the tasks that need your attention first. This should make it faster and simpler to stay on top of all the tasks you need to accomplish.

We hope this makes your experience with Resly even better. We’re always listening to your feedback and looking to improve, so please let us know if there’s anything else we can do to make your life easier. Thank you for being a part of the Resly family!

Account Verification - Introducing Account Pins

To help speed up the account verification process when calling Resly support, you will now be prompted to share a 4 digit account pin. 

Your account pin is unique to your user and is regenerated throughout the week. 

To find your account pin, click on the drop-down menu on the right hand side, next to your property name and logo. You should see a 4 digit pin next to your user name. 

If the caller is unable to provide the correct account pin, our support team will not be able to verify the caller and therefore unable to provide support. 


You Can Now Set Deposit Rules Based on Number of Nights!

Hey everyone!

We've made a small improvement to Resly – you can now set the deposit amount based on number of nights, i.e Deposit amount is equal to 1 night.  

To set this up, go to Settings - General - Finance - Invoice and change the Default Amount toggle to N, and then enter the number of nights you want.

We have also added an alert on the reservation detail page, if the deposit amount/due date or balance due date is overridden, it will show a yellow colour. You can also click the X button to remove it.



You Can Now Search on the Cashbook Page!

Hi there!

We've recently made some improvements to Resly, and we're excited to share them with you.

One of the things you can now do is search on the cashbook page. This can be really helpful if you're looking for a specific reference, payer/payee, description, payment method, card type, or amount.

We hope you find this helpful! As always, let us know if you have any questions or feedback.

You Can Now See a Teal Blue Background Colour on Rate Plan Page

We're excited to announce a new update to Resly! You can now see a teal-blue background colour on the Rate Plan page. This change will help you quickly and easily identify the dates that are (1) CTA on (2) CTD on (3) Individual channel stop sell on

As always, our team is committed to providing you with the best possible experience. If you have any questions or feedback, please don't hesitate to reach out to us.

You Can Now Search on Dashboard Page!

The Resly team is excited to announce a new improvement to the dashboard page! You can now search for reservations by guest name, room number, room type, reference number and agent name using the search bar. 

Thanks for using Resly, and we hope you find this new addition helpful!

You Can Now Use the New Date Range Shortcut!

Hi everyone! 

We're excited to share the new feature improvement with you for a better User Experience. The biggest change is that you can now click on the shortcut button next to the Date Range Picker to choose the date range. A popup window will show different date range options on different pages. The old date range shortcut dropdown list will be removed in the future.

The popup window for selecting the date range shortcut is added to the below pages:
  • reservation list
  • pay advantage
  • tenancy performance report
  • housekeeping report
  • performance report
  • room close report
  • task report
  • cancelled reservations
  • guest charges

We hope you enjoy this new update. As always, please let us know if you have any questions or feedback.

You Can Now Search on the Bank Feed Page!

Hey there, Resly users!

We've got a great feature improvement to share with you all - you can now search by description, amount, and line balance on the bank feed page! This makes it easier than ever to find the transactions you're looking for.

We hope you find this improvement useful! As always, let us know if you have any questions or feedback.

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