Tenancy Improvements

We have added the quick filter buttons to tenancies. 

All - Displays all tenancies. 

Active - Displays only tenancies with an active status.

Owing - Displays any tenancy that has an outstanding balance, regardless of status. 

Expired - Displays tenancies that have expired, but have not been deactivated.

Deactivated - Displays tenancies that have been deactivated. 

Future - Displays all future tenancies. 

Moving forward, tenancies will not automatically be deactivated like they were previously. There is now a status field in each tenancy which property managers can set. 


Sunshine Coast Luncheon

Resly is hosting this months' Luncheon in the Sunshine Coast! We would love for our Sunshine Coast properties to come along for a fun afternoon in the sun. 

This is an open invitation to anyone in management rights, so bring some friends along. We have some Resly goodies and door prizes up for grabs as well! 

You can book tickets here - use promo code resly for 10% off. 

Sam, Makaila & Renee will be attending and we would love to see you all in person. 


Quick Filter Buttons

We have added some quick filter buttons around the place. These little purple gems will help you quickly filter out the noise to help you see what you are looking for. 

On the Dashboard

On the Bank Feed

In the Cashbook

In Accounts


Resly Direct Availability Optimisation

When a guest is searching dates that aren't available or they don't meet the minimum stay requirements, previously Resly Direct would show a sad face :( 

Now, instead of just returning a no availability message, Resly will offer other dates that are available with a similar length of stay. The guest can then click on one of the options displayed to continue with the booking. 

This will no doubt increase direct search/booking conversion.


Email Receipt

You can now email a receipt from within a tenancy as well as from within a reservation. Quickly email a receipt to your guest or tenant by using the 'Email' button on the bottom of the receipt. 


Booking.com Bug - Modifications

Please note the below bug confirmed by Booking.com. The bug is NOT CONNECTIVITY RELATED. Please do not raise a ticket to our technical team.

Channel:
Booking.com

Bug:
1. Modification received multiple times for impacted bookings
2. Modification not reflected in Booking.com extranet

Status:
On going > Booking.com is working on finding a resolution

Bug reference:
5094954791826

This is a known bug. Booking.com is actively working on finding a solution. If you have any additional questions, please reach out via the extranet to Booking.com's support team for further bug updates and assistance. You can quote the bug reference above.

https://partner.booking.com/en-us/help/support-contact/contact/how-do-i-contact-bookingcom

Transferring Funds Between Reservations

Happy Thursday! 

For those of you that can remember back when we could easily transfer funds between bookings, well IT'S BACK AND EVEN BETTER THAN BEFORE! Can you tell we are a wee bit excited?! 

No more refunding, receipting and manually clearing things - just click a few buttons and like magic, Resly will transfer the moolah to the new reservation. 

Our Operations Manager, Rebecca has done a quick video on how to use the new transfer function, you can also read the help article here. 

 Your feedback is requested and appreciated as always. 

Love team Resly!

Owner Portal Update

We have a brand-new look for the owners portal. The bookings and availability screen as been improved with the following: 

  • New monthly calendar view 
  • Table booking view 
  • Owner bookings are now a different colour from guest bookings 
  • Occupancy %, Number of nights booked, Total bookings and total value (optional) are all displayed. 
  • The log-in verification code now lasts 6 months on the same device


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